Training for Intervention Procedures (TIPS) Reviews 354

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging, knowledgeable, and helpful approach, making learning enjoyable and effective. Many people found the user experience to be excellent, highlighting the ease of renewing certifications and the convenience of self-paced learning. The product itself, including the course material and videos, is frequently described as informative, well-organized, and easy to understand, providing valuable real-world examples. However, some customers also noted issues with the website and service. A few people experienced difficulties with logging in, navigating the platform, or accessing purchased courses. There were also occasional reports of confusingly worded questions in assessments and interactive prompts not functioning correctly.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the course for being easy to understand,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praised trainers like Larry and... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the online courses great,... See more

Service

Users describe ambiguous interactions with service. Many customers found the service helpful and efficient,... See more

Product

Customers had positive experiences with the product. Many found the material informative, useful, and... See more

Based on these reviews

Rated 4 out of 5 stars

The best part was the closed captions. Last time I was annoyed by the questions about the order of evaluation tasks. That seemed not to be an issue this time. Yes there tricky questions like when the... See more

Company replied

Rated 4 out of 5 stars

I always have a great time in the trainings. They are always helpful in being able to learn the material and the delivery method. I very much enjoy the second day when we do teach backs. Being able to... See more

Company replied

Rated 4 out of 5 stars

Training overall is helpful and provides good knowledge of real life scenarios. It may be time to update the videos as these appear to be from a number of years prior. Additional some of the content w... See more

Company replied

Rated 5 out of 5 stars

The TIPS program is two full 8-hour days of online training. I can't think of any way our trainer, Larry Moore, could have made the two days go by any faster. He was engaging and included everyone in... See more


Company details

  1. Adult Education School

Written by the company

TIPS is the global leader in education and training for the responsible service, sale, and consumption of alcohol. Proven effective by third-party studies, TIPS is a skills-based training program designed to prevent intoxication, underage drinking, and drunk driving.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

354 reviews

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Rated 1 out of 5 stars

Way too long!

February 26, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We appreciate your feedback and are sorry to hear that our certification did not meet your expectations regarding state certification. We will review our certification information to ensure clarity.

Rated 1 out of 5 stars

You claim to be a SC certified but not…

You claim to be a SC certified but not with the STATE of SOUTH CAROLINA. I paid and took certification test only to find out you are not part of the certification with the State

February 19, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We appreciate your feedback and are sorry to hear that our certification did not meet your expectations regarding state certification. We will review our certification information to ensure clarity.

Rated 5 out of 5 stars

Very satisfying to learn

Very satisfying to learn

February 19, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're glad you find learning with us satisfying. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Nothing was great about it

Nothing was great about it, but honestly, if i give you less then 5 stars, then someone else will think there is a problem. It seems now unless a company has a 5 star rating people will think less of them. Its is such a bad system we have here in the USA.

December 28, 2025
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Reply from Training for Intervention Procedures (TIPS)

We appreciate you taking the time to share your thoughts. It sounds like you have concerns about the rating system, and we value your perspective. We'll use your feedback to improve.

Rated 5 out of 5 stars

The material was easy to read and the…

The material was easy to read and the videos were the best!

February 25, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that the material was easily understood and that you enjoyed the videos. Thank you for your positive feedback!

Rated 5 out of 5 stars

TIPS TRAINING

The course was easy to follow and gave a little grace if you answered wrong. More geared towards learning instead of marking questions wrong. Very easy to navigate.

February 16, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're glad you enjoyed your experience with the course! It's great to hear that it was easy to follow and navigate, and that you found our approach to be geared towards learning. Thanks for your feedback!

Rated 4 out of 5 stars

they should update the videos

they should update the videos. some questions and answers are not clear

February 21, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We appreciate your feedback. We'll review the videos to ensure clarity and accuracy in the questions and answers provided. Thanks for your time.

Rated 3 out of 5 stars

Some of te test questions seemed a…

Some of te test questions seemed a little vague and could easily been misread. Especially when you pick "all that apply."

February 24, 2026
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Reply from Training for Intervention Procedures (TIPS)

Thank you for your feedback. We appreciate you bringing to our attention that some questions were unclear, especially the "all that apply" ones. We will review them for clarity.

Rated 1 out of 5 stars

Some of the questions were very hard to…

Some of the questions were very hard to understand because of the wording

February 23, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We appreciate your feedback and apologize that some questions were difficult to comprehend. We will review the wording to improve clarity.

Rated 5 out of 5 stars

Thoroughly covered the subject matter…

Thoroughly covered the subject matter with some short video interjections that aided the learning experience.

February 21, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that the subject matter was thoroughly covered and that the video interjections aided your learning experience. Thank you for your positive feedback!

Rated 5 out of 5 stars

It was an informative and relatable…

It was an informative and relatable teaching program. It really is a great program when your employer wants you to have certification. It is very thorough & useful.

February 20, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that the teaching program was informative and relatable! We are glad that it was a great and useful experience for certification purposes. Thank you for your positive feedback.

Rated 5 out of 5 stars

The trainer was very engaging

The trainer was very engaging

February 20, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're glad you found the trainer engaging! Thank you for your positive feedback; we appreciate it greatly.

Rated 5 out of 5 stars

very easy and convienient.

very easy and convienient.

November 9, 2025
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you found it easy and convenient. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Great

It was great
Easy to understand

February 20, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that it was easy to understand. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy to navigate and…

Course was very easy to navigate and seemed to be quite comprehensive. A nice feature is that it saves your activity and allows you to restart where you left off.

February 19, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you found the course easy to navigate and comprehensive. We appreciate your positive feedback regarding the activity-saving feature, which allows you to restart where you left off.

Rated 5 out of 5 stars

Thought the course was thorough and…

Thought the course was thorough and very informative

February 19, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that our course was thorough and informative for you. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Affordable & easy to use.

Affordable & easy to use.

February 18, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that our product is affordable and easy for you to use. Thank you for your feedback!

Rated 1 out of 5 stars

Biggest waste of time

Biggest waste of time

February 11, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We regret that your experience was unsatisfactory. We appreciate your feedback and will review it thoroughly.

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