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See what reviewers are saying

Rated 1 out of 5 stars

I’ve already reviewed but seen as I’m getting another email to review and I’ve still yet to hear anything back from get trend here we go again…. Wrong size of socks delivered lots of emails sent form... See more

Rated 5 out of 5 stars

Ordered some boot style slippers from gettrend.com and was prepared to be disappointed because the price was quite low (£13.99). Arrived extremely quickly (within 2 days) and very pleased with the com... See more

Rated 1 out of 5 stars

Purchased items on the 16th Jan and paid additional for 24 hour tracked delivery. I chased up on the 19th as I hadn't received information regarding delivery. Advised as I had ordered outside their s... See more

Rated 5 out of 5 stars

Really happy with my purchase. There was a slight mix up regarding shipping but customer services responded very quickly and made sure my item arrived on time. They even refunded my delivery to which... See more

Company details

  1. Clothing Store
  2. Children's Toys Store

Written by the company

Hello and welcome to Get Trend, the place where you can find the newest trends in fashion for women, kids and men, beauty, toys and decorations for every taste and occasion. We created our brand which specialises in a variety of fields as we thought that it would have been much easier for our customers to buy the newest trends from just one place. We always keep an eye on the latest trends for kids and adults and some of the products you’ll find on GetTrend you won’t find them anywhere else, as they are exclusive to our brand, we are talking of Disney licensed products, Marvel products, LOL Surprise, blockbuster movies merchandise and not only.


Contact info

3.1

Average

TrustScore 3 out of 5

156 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

No Hassle just what you want

The item arrived within 2 or 3 days it was well packaged I found the shopping experience str8forward and hassle free if it was always this good I'd probably never go actual clothes shopping again and I really like my new top Thanks 😊

December 29, 2022
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Rated 1 out of 5 stars

Expensive misfortune

I recently purchased a tee shirt in a Large. Upon receiving discovered it was cut too small and didn't fit. I contacted customer service. They wanted me to take pictures of the shirt, the tag iside the shirt, a picture of the shipping label, and pictures of the shirt with a tape measure showing dimensions. After doing all the requested, they said the measurements were within their guidelines. End result. No return and no refund. Buyers beware!!!

January 13, 2023
Unprompted review
Rated 5 out of 5 stars

Christmas present

Decided to place an order directly Get Trend instead of going through Amazon and I'm glad i did as they arrived before Christmas,great service and my nephew loved them, now my other nephew wants a pair

December 22, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered on 1st December

Ordered on 1st December, email to say it was shipped 6th December. It is now the 13th December and the tracking number simply says 'Sender Despatching item' (clearly not even been sent yet). Landline number just cuts off without ringing, customer services email gets no reply. Social media gets no reply. Not even sure if they're still in business as the socials haven't been updated for ages. Will be going to the bank to get a chargeback

December 13, 2022
Unprompted review
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Rated 1 out of 5 stars

been trying to return an item for over…

been trying to return an item for over a week have emailed the company a few times but no reply as you have to wait for reply (within 48 hours they say ) and you need a return notice before you can send anything back !

July 26, 2022
Rated 5 out of 5 stars

Outstanding customer care

Outstanding after sale customer service!
I placed an order for a child's birthday and when I didn't receive the item when it was expected I tried to contact them but wasn't able to for days. I was very upset about the whole thing so I decided to send them an email. They responded very promptly and apologetically. Their system had been down when I was trying to call. Their sent me a replacement order that I received the very next day, with a note of apology and extra gifts as a gesture of good will. This says a lot about them as a company and this act of genuine care toward a customer like me cannot be forgotten!
Needless to say that I will confidently shop more with them now knowing that in the rare occasion that something happens with my order, they will resolve the issue quickly and efficiently.
Thanks again for such an excellent customer service!

July 9, 2022

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