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GetVignette.eu is your trusted partner for purchasing digital motorway vignettes across Europe quickly and securely. We make it simple for travelers to stay compliant with toll regulations by offering a fully online solution - no physical stickers or paperwork required. With just your license plate and travel dates, your vignette is activated and verified before your journey, giving you peace of mind on the road.
ul. Zygmunta Krasińskiego 29/9, 40-019, Katowice, Poland
3.8
11 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Easy to connect to, use, order, pay, and confirm. I was reluctant having read of other 3rd party vendors and this ended up not being a concern at all. I think I may have paid a few more euros for accessing through this service rather than direct to the countries site, but with going through 6 countries using this made it simple to get the vingettes I need so the convenience was worth it.
Excellent service. The Czech motorway vignette was easy to purchase, and everything was quick and hassle-free. Highly recommended!
They didnt send me anything as confirmation and i was not able to use the vignette for alowenia. After 12 hours i bought on the original website from dars.
Update:
I have searched my email inbox thoroughly and repeatedly, including the spam folder and the trash. I am unable to find the email you mentioned. A search for the exact subject line of the alleged delivery notification also returns no results.
Regardless of your technical delivery logs, the fact remains that the vignette was not available to me at the critical moment. Since I could not rely on delivery during my trip, I was forced to purchase the vignette again through the official point of sale in order to drive legally and on time.
From a customer’s perspective, the situation was communicated inadequately at best. It is particularly disappointing that I only received a detailed response and the corresponding documents after filing my complaint. If a premium is charged for this service compared to the official provider, I expect a smooth process as well as reliable and traceable communication.
For this reason, my 1-star rating stands. This rating does not refer to the subsequent handling of my complaint, but to the actual customer experience at the time of use.
Reply from GetVignette
Thank you for your feedback. We’re really sorry to hear about the trouble you experienced.
We did look into your order, and we’d like to clarify what happened. Your order was processed within 15 minutes of us receiving confirmation of your payment. We also use a third-party email provider to send our emails, and we received confirmation from them that the emails were successfully accepted by the recipient’s mail server. According to their records, two emails were successfully delivered on August 25, at approximately 20:01 and 20:07 UTC.
This means that, from our side, the emails were sent successfully. It’s possible they were filtered into a spam, junk, or quarantine folder, or were otherwise blocked by the receiving mail system. Unfortunately, this is something we don’t have direct control over.
We completely understand how frustrating it must have been to wait for the confirmation, and we’re very sorry for the inconvenience this caused you.
We always do our best to process orders quickly and make sure our customers receive everything they need. If you had contacted us at the time, we would have been more than happy to look into the issue and help you find a solution.
I have a fully electric car and have tried to get an vignette for the car, but I did'nt get any. It is too complicated and bureaucratic. Therefore I secure my trip by purchase a full price vignette for a car with ordenary fuel. I would say this is so bad that it is an obstcle for the free movement between EU-countries.
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