WiggyDog logo
Visit website

WiggyDog Reviews 37

•
TrustScore 4 out of 5

4.1

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordering was quite simple. Price was amazing. Am very pleased that payment was available through PayPal so processing was quick and efficient. Now just to wait for delivery.

Rated 1 out of 5 stars

I sent an email and requested a refund and I did receive an immediate response, because it was an automated reply. I emailed the reasons I requested a refund and conveniently the order number or emai... See more

Rated 5 out of 5 stars

Clear advertising,instant acknowledgement of purchase. I will be able to judge further when I see how quickly I receive my purchase and how closely it meets my expectations.

Rated 5 out of 5 stars

They took ownership of the problem ( non delivery of item) and promptly sent out a replacement Also fast response

Company details

Written by the company

WiggyDog Puppy Dog is an interactive robot puppy designed to recreate the feeling of having a real dog while keeping things simple and low maintenance. It offers the fun, companionship, and playful interaction people enjoy from pets, without the daily responsibilities like feeding, training, or cleaning. Each Puppy Dog is carefully handcrafted using artificial leather and detailed hand sculpted features, including the nose, claws, legs, and eyes. This attention to materials and craftsmanship gives it a realistic appearance and helps it stand out from typical mass produced plastic toys. Puppy Dog can sit, bark, walk, and run with lifelike movements, and it responds to touch and interaction in a playful way. Pet it, spend time with it, or take it along for fun moments at home, and it reacts in ways designed to feel engaging and natural. WiggyDog is also a distinctive gift option for both children and adults looking for something original. The product comes ready to use, with the Puppy Dog companion and a simple user guide included, so there is no complicated setup required.

Contact info

4.1

Great

TrustScore 4 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

THIS IS A SCAM NOT WHAT IS ADVERTISED AT ALL

The advertisement is a big LIE ! The same ad is under different names, Wuffy, Waggy and Wiggy in the name. Same advertisement exactly claiming it's an AI robot dog. It is NOT! IT IS A CHEAP TOY JUST LIKE THEY SOLD IN SWAP MEETS FOR $5.00. IT JUST WALKS AROUND WITH A LOUD MOTOR NOISE AND YAPS. DOES NOT DO WHAT THE AD SAYS AND DOES NOT LOOK LIKE WHAT THE AD SHOWS. DON'T LOSE YOUR MONEY BY BUYING THIS. YOU WILL BE DISAPPOINTED AND MAD.

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Total Disappointment

I sent an email and requested a refund and I did receive an immediate response, because it was an automated reply. I emailed the reasons I requested a refund and conveniently the order number or email address could not be found (even though the email I was corresponding with is the same email I used to order).
The item is cute enough, smaller than I expected, but definitely not AI. It requires two batteries and as soon as the switch is turned on, it squeaks (like a dog toy) and walks. It doesn’t stop unless it is turned off. This robot dog is NOT worth buying at all! It’s cheaply made and is not anything like what is depicted in the advertisement. TOTAL DISAPPOINTMENT!

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

I thought I was purchasing the item…

I thought I was purchasing the item from an Australian site. I didn’t request additional see the word Australia in the ad. I also thought the price was going to be $29.99 but even in US dollars the price was different. I also never asked for additional warranty for the item. I would suggest to make it absolutely clear the price in AU dollars and also not automatically add warranty at an extra cost.

April 13, 2026
Unprompted review
WiggyDog logo

Reply from WiggyDog

Hello Kym,

Thank you for sharing your feedback.

For clarity, all charges including currency are displayed before an order is finalized. Our system does not add warranty of the product or anything to the order without customer's authorization.

After locating your communication with our customer support team, we can see that the situation was resolved in the meantime.

If you have any further questions, don’t hesitate to reach out again.

Have a great rest of the day,
Noah from WiggyDog

Rated 5 out of 5 stars

Ordering was quite simple

Ordering was quite simple. Price was amazing. Am very pleased that payment was available through PayPal so processing was quick and efficient. Now just to wait for delivery.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Clear advertising,instant…

Clear advertising,instant acknowledgement of purchase.
I will be able to judge further when I see how quickly I receive my purchase and how closely it meets my expectations.

March 12, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look