It took like 2 weeks or more to get my refill filled. I couldn't do it online so had to call in. The lady I got I couldn't understand anything she Said. All and all a very poor experience. I always... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was confused and misunderstood some things with Zealthy. Placed an appointment that I did not mean to do and could not afford. After explaining rudely to them how they charged me they responded pro... See more
Company replied
AM RX has been wonderful in staying in contact and checking my progress. I just finished the first 4 weeks (5 units per week), and I'm surprised that I went from 230 to 226! Weeks 5 thru 8 I will in... See more
Company replied
This is one of the few times weight loss has felt realistic and manageable for me. The first month showed steady progress, making it easier to stay consistent. My appetite feels more controlled, and I... See more
Company replied
Company details
- #43 of 44 best companies in Online Prescription Medication Vendor
Written by the company
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Contact info
429 Lenox Avenue, 33139, Miami Beach, United States
- (877)870-0323
- carolina@getzealthy.com
- getzealthy.com
3.2
Average
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FILTHY DIRT BAGS !!!!!
FILTHY DIRT BAGS !!!!!! card is immediately charged JUST TO LOOK AT THEIR "services"...IF YOU ARENT CAREFUL THESE SCUMBAGS WILL STEAL YOUR MONEY !!!!!!! They will not answer email or phone calls... absolutely disgusting company... ANY good reviews are PAID for !!!! DO NOT USE THIS COMPANY...DO NOT TRUST ANY REVIEWS ON "trustpilot"
April 16, 2026
Unprompted review
Reply from Zealthy
Hi Dave, we’re very sorry to hear about your experience and understand how upsetting it must feel to be charged unexpectedly and not receive the support you were trying to reach. That’s not the experience we want for anyone, and we sincerely apologize for the frustration and concern this has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Delays and so much more.
I paid for a prescription 2 weeks ago and have yet to receive my order. Can't get a hold of a human and I am out over $400. Frustrating!!!
March 30, 2026
Reply from Zealthy
Hi Sean, we’re really sorry to hear about your experience and understand how frustrating it must be to pay for your prescription, not receive it after two weeks, and have difficulty reaching someone for support. That’s not the experience we want for you, and we sincerely apologize for the inconvenience this has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
I finished four weeks of 5 mg getting…
I finished four weeks of 5 mg getting ready to start 10 mg. Everything is great. Haven’t lost any weight, but I feel like my shapes changing.Thank you
April 1, 2026
Reply from Zealthy
Hi Ben, thank you for sharing your experience. We’re glad to hear things have been going well as you moved from 5 mg to preparing for 10 mg, and that you’re noticing changes in your shape even if the scale hasn’t moved yet. We really appreciate you trusting us with your journey. If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
This company is shady at best
I had no contact with this company for 8 months, they always have me the rub around, then out of the blue they refill my prescription without any medical intake. I then canceled my subscription in March and find out i now have a refill coming. Whatever you do go somewhere else!!
April 14, 2026
Unprompted review
Reply from Zealthy
Hi Sherye, we’re very sorry to hear about your experience and understand how concerning it must be to have no contact for months, then see a prescription refilled without clear communication, even after you canceled. That’s not the experience we want for you, and we sincerely apologize for the confusion and frustration this has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
I paid for a year in advance for my…
I paid for a year in advance for my prescription and received my first 3 months supply back in December. My next shipment was due to be sent to me on February 26th. It is now April and I have not received my medication. Zealthy has instructed me to approve my next refill and the have charged me an additional $1230 for it and I still haven't been sent any medication. They need to refund the $1230 and send my original refill but nothing has been done. They keep apologizing for my experience and say it has been escalated to the Pharmacy but I am still waiting for a resolution. I believe Zealthy is a scam and they just want money. This has been a terrible experience and would never recommend this company to anyone!
April 14, 2026
Reply from Zealthy
Hi there, we’re truly sorry to hear about your experience and understand how frustrating it must be to pay in advance, be charged again, and still not receive your product after such a long delay. We also understand how concerning it is to keep being told it’s escalated without seeing a resolution, and we sincerely apologize for the stress and inconvenience this has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to get this resolved as quickly as possible.
Reply from Zealthy
Hi Megan, Thank you for sharing your experience. We’re glad to hear that you found the sign-up process easy and the service affordable. We truly appreciate your positive feedback! If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Was hard to load to get the responses…
Was hard to load to get the responses needed an application for faster access.
March 29, 2026
Reply from Zealthy
Hi Stephen, we’re sorry to hear about your experience and understand how frustrating it must have been to deal with slow loading while trying to get the responses you needed. We appreciate your feedback about improving access and making the experience faster and smoother. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Impossible to cancel - fraudulent charges
I cancelled my subscription ($135 a month that I didn't realize was on top of prescriptions) last June. I did not sign in again. Randomly on January 30th then again in March I received $135 charges. This month I received another charge. This time to Roen. I searched online and found that Roen and Zealthy are the same. Signed into my old Zealthy account and there were the charges. They sent me no email, text, or phone call. I had not been on their site for nearly a year. Where did these charges come from??? I cancelled it online, AGAIN, and contacted support. They said I cannot have a refund and they won't acknowledge that I cancelled last year and said they need proof. But they never sent an email when I cancelled. Not being charged for the end of 2025 and the refund they gave me doesn't count as proof. Nor does my email chain with support last year.
I received no email for cancelling today. And there is no way to remove your credit card from the site. I'm afraid they will start charging me again in a few months. I am disputing the charge with my credit card company. I will probably need to cancel my credit card to keep from this happening again.
April 11, 2026
Unprompted review
Reply from Zealthy
Hi Lauren, We’re very sorry to hear about your experience and understand how concerning it must be to see charges reappear months after canceling, without any notifications, and then face difficulty getting a refund or clear answers. That’s not the experience we want for anyone, and we sincerely apologize for the frustration and worry this has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to get this fully reviewed and resolved.
It’s encouraging for people like me who…
It’s encouraging for people like me who are introverts and prefer to reach a goal without being embarrassed. Fit RX has a team that is ready and on board to help you reach your goal.
February 28, 2026
Reply from Zealthy
Hi Mikki, Thank you for sharing your experience. We’re so glad to hear that you feel comfortable and supported, especially in a way that respects your preference for privacy. It means a lot to know our team has been there to help you work toward your goals with confidence. If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Do not use this company
Do not use this company
Almost a year after cancelation and still randomly get charged $135.00 membership fees. Morons. Scammers
June 18, 2025
Unprompted review
Reply from Zealthy
Hi Maria, we’re really sorry to hear about your experience and understand how frustrating it must be to continue seeing membership charges even after canceling nearly a year ago. That’s not acceptable, and we sincerely apologize for the stress and inconvenience this has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
This is deceptive advertising and…
This is deceptive advertising and theft! I am going to dispute this transaction with my bank; I took screenshots of everything, which I will forward to my lawyer so I can sue you. Your website is completely dishonest! I signed up believing I would receive the medications for $151 per month, but when you actually go to pay, the cost exceeds $600 for three months. On top of that, you are liars! You charge $39 for an evaluation, but that evaluation is never actually performed—because you only review our information *after* we commit to a high-cost plan. In other words, you hadn't even reviewed my information when I requested to cancel—which was the exact moment I realized I was being forced into high costs that had not been mentioned beforehand. There was absolutely no visible option on your website to cancel the subscription. Your site tricks people into making purchases without providing any way to cancel. If my money isn't refunded today, I am going to my bank and my lawyer tomorrow!
April 9, 2026
Unprompted review
Reply from Zealthy
Hi Skarlety, we’re very sorry to hear about your experience and understand how upsetting it must be to feel misled about pricing and unable to cancel as expected. This is not the experience we want for anyone, and we sincerely apologize for the confusion and frustration this situation has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to resolve this matter as quickly as possible.
Trustworthy site/company
Trustworthy site/company. No hassle to sogn up. Quick delivery. Responsive customer service. Very effective. Couldn’t be happier with Zealthy and my results!
March 1, 2026
Reply from Zealthy
Hi Nanette, Thank you for sharing your experience. We’re so glad to hear you found the process easy to sign up, received your order quickly, and had a responsive experience with our team. It means a lot to know you’re happy with both the service and your results! If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Efficient and User-Friendly Telehealth Service
So far, I have had a positive experience with Zealthy. The platform is user-friendly, and the process of connecting with a provider is quick and efficient. I greatly appreciated the convenience of receiving care from home, which made it much easier to fit into my schedule. Likewise, the communication is overall timely, and my concerns are addressed clearly and professionally.
April 8, 2026
Reply from Zealthy
Hi there, thank you for sharing your experience. We’re thrilled to hear that you’ve had a positive experience with Zealthy! It’s wonderful to know that our platform is user-friendly, connecting with a provider was quick and efficient, and that the convenience of receiving care from home has made things easier for you. We also appreciate your feedback on our communication. It means a lot to know your concerns are being addressed clearly and professionally. If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Poor Customer Service
I have enjoyed the product, but their customer service needs some help. The voicemails and messages and they’re not returned.
April 8, 2026
Reply from Zealthy
Hi Theresa, thank you for sharing your experience. We’re glad to hear you’ve been enjoying the product, but we’re truly sorry for the frustration caused by unreturned voicemails and messages. We understand how important timely communication is, and this is not the level of service we aim to provide. If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
I DID NOT ORDER GLP1S BUT WAS CHARGED…
I DID NOT ORDER GLP1S BUT WAS CHARGED FOR THEM. I only use this service for Birth control. I want an immediate refund for the weight loss medication.
April 6, 2026
Reply from Zealthy
Hi Carrie, we’re very sorry to hear about this and understand how concerning it must be to see a charge for a product you did not order, especially when you’re only using the service for birth control. That’s not the experience we want for you, and we sincerely apologize for the confusion and frustration this has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to get this resolved as quickly as possible.
Wonderful experience with thorough…
Wonderful experience with thorough instruction and guidance throughout the entire process. I would HIGHLY recommend to friends and family who are serious about losing weight and becoming healthy!
April 7, 2026
Reply from Zealthy
Hi Nichole, thank you for sharing your experience. We’re so glad to hear that you felt supported with clear instructions and guidance throughout the entire process. It means a lot to know you’d recommend us to your friends and family on their health journey. If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Customer communications are quick with…
Customer communications are quick with any questions or concerns you may have.
April 7, 2026
Reply from Zealthy
Hi Athena, thank you for sharing your experience. We’re glad to hear that our team has been quick to respond and helpful whenever you had questions or concerns. Your feedback means a lot to us! If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
This is a total scam
This is a total scam. They collect a membership fee before they show what the actual medication costs will be, you only see the potential low costs before that. Once you pay the non-refundable fee, they tell you the meds are over twice what is originally advertised. Customer service just says too bad, you agreed to it. The account was open less then an hour max. The email provided by customer service below bounces back as undeliverable email.
April 5, 2026
Unprompted review
Reply from Zealthy
Hi Mark, we’re really sorry to hear about your experience and understand how frustrating it must have been to feel misled about pricing and then be told there were higher costs after paying the membership fee. That’s not the transparent experience we aim to provide, and we sincerely apologize for the disappointment this caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Reply from Zealthy
Hi Jacqueline, thank you for your kind words. We’re so glad to hear you had a great experience and felt supported by our team. Providing friendly, caring service is very important to us, and it means a lot to know that came through. If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Horrible experience
Horrible experience. It's impossible to cancel the membership. I went through the steps on their website to cancel my membership 10 times and never got a cancellation confirmation via email. Then the next month they charged me again, so I contacted them and they said they don't show that I canceled the membership and they wanted proof such as a cancellation email or screenshot. I didn't have a screenshot so I did it AGAIN, and sent them the screenshot. Now they're asking for other proof that I cancelled the membership. Do not sign up with them, they will give you the run around when you try to cancel.
April 3, 2026
Unprompted review
Reply from Zealthy
Hi Chris, we’re really sorry to hear about your experience and understand how frustrating it must be to go through the cancellation steps multiple times, not receive confirmation, and then still be charged. Being asked for proof repeatedly only adds to that frustration, and we sincerely apologize for the inconvenience and confusion this has caused. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
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