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2.3

Poor

TrustScore 2.5 out of 5

9 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

gevy not gevey store

Don't ever buy from this company, all they care about is your money. They send the wrong product, and expect u to send it back to China, which will cost more than what I bought, very deceitful. They could care less about you.

March 6, 2022
Unprompted review
Rated 1 out of 5 stars

NEVER BUY FROM GEVY!!!

They actually get a negative 10 star from me. I ordered a coat for my son. I ordered 3 sizes bigger than he needed. The coat they sent was tagged as 2 sizes bigger than I ordered, but was actually 4 sizes smaller than I ordered. I'm $85 in the hole over the company not being able to size their products correctly and them not making it right by paying for the return. I don't feel it's my place to right their wrong. Like any other Chinese company, they are horrible all around.

January 3, 2022
Unprompted review
Rated 1 out of 5 stars

Thinking this was a Canadian company I…

Thinking this was a Canadian company I ordered a jacket as a Christmas present...its been over a month, still havent received it...I have a tracking number..with no information on where my item is and that it was sent from China !!! A week ago they told me "to wait a few days" STAY AWAY FROM THIS COMPANY
I am looking into fraud charges, not to mention the misleading "We are in Canada"

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered a pair of ankle boots and after…

Ordered a pair of ankle boots and after reading reviews assumed I'd been ripped. A few says later I got an email notifying me they had been dispatched. Nice move I th ought. Stringing me along. A few days later the boots arrived. Happy man. The boots are well designed, seem to be well made, and they look even better than website picture. Credit where credits due. My experience with Gevy is 5 star. Maybe they are getting their act together. Hope so. I'll be buying from them again. Matt

July 12, 2021
Unprompted review
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Rated 1 out of 5 stars

Terrible service

Terrible service. I ordered my SIM on 11-14-20. Today is 1-14-21 and I still haven't received it. 2 months! I have reached out to them and no response.

January 14, 2021
Unprompted review
Rated 1 out of 5 stars

Slow slow shipping and handling. No customer service. Havent received item yet. Going on 20+ days late

It's been 34 days and my item is still in transit. I still haven't received it. I paid for priority shipping of 5-10 business days.
It took them 4 days just to begin the shipping process. A total of 20 days just to make it to the Airport in China. Its been in an unknown sate between China and USPS for 12 days now. That is not priority shipping.

I emailed twice with no response.

They say they are in Canada, but I don't believe it. Call the phone number and nobody answers.

I plan to open a fraud case with PayPal.

March 25, 2020
Unprompted review
GeveyStore logo

Reply from GeveyStore

Hello,

Thanks for your purchase with us. Occasionally items will be delayed at customs, and unfortunately, COVID-19 has caused additional delays way outside the norm for all shipping services.

We hope you understand that these delays are affecting all deliveries and are outside of our control.

Normal delivery times for our products are indeed 5-10 business days. Personally, everything I have ordered recently, including from Amazon, has been delayed for weeks going on months. The situation is frustrating for all of us.

We are all in this together. Thanks for your patience.

Rated 1 out of 5 stars

Chinese Company Not Canada Based! Waste of TIME

They list in their website that the company is based in Canada .

I ordered a product 3 months ago , never received a tracking number , no one ever responded to my plenty of emails!

After opening a PayPal dispute 2 months later I took a refund and a plain tracking number.

According to the tracking number The item is sent from China through simple mail NOT CANADA !
3 Whole Months later , still waiting for an item from Canada that is shipped from China and i had to send 100 mails for them to provide a plain tracking number !

STAY AWAY

March 9, 2020
Unprompted review
GeveyStore logo

Reply from GeveyStore

Hello,

We have searched all of our orders and can’t find any with your name. Are you sure you ordered from us? If so, your tracking number was sent by email a few days after the order was placed.

Our headquarters are located in Canada but we do ship some orders from our 3PL partners, depending on inventory levels and the buyer’s location.

Occasionally items will be delayed at customs or lost by the local postal service. We hope you understand that these delays affect all deliveries and are outside of our control.

If your order was lost by your local postal service for 3+ months, then as soon as you opened a PayPal dispute we would have issued a refund. Again, there have been no PayPal cases in your name so you may have ordered from another seller.

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