G FUEL Reviews 4,401

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the product's quality, noting that the flavors are enjoyable and provide sustained energy without a crash. Many appreciate the variety of flavors available and the option to try smaller stick packs before committing to a full tub. However, some people were dissatisfied with the customer service, describing it as unresponsive and unhelpful, with some reporting issues with order tracking and resolution. Additionally, a recurring concern among consumers is the slow and inconsistent shipping times, with some orders taking weeks to arrive or experiencing significant delays without communication from the company.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting the variety of flavors, good... See more

Order

Customers had ambiguous experiences with order. While some found the ordering process easy and had no errors... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers express frustration with... See more

Quality

Users describe positive interactions with quality. Customers frequently praise the quality and amount of... See more

Customer service

People report negative experiences with customer service, often describing it as non-existent or unhelpful.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve recently tried about 8 different flavors in the past month or two and am happy with the transition from energy drinks. I’m 35 and have drank energy drinks, mostly Monster since my teens. I don’... See more

Rated 4 out of 5 stars

I've always enjoyed the products. My roommate always got heartburn though, so we're hoping the reformulated stuff doesn't and are giving that a try. I avoid using the app though bc it's slow and buggy... See more

Rated 4 out of 5 stars

I enjoy the flavours a lot but due to the caffeine amount I only usually have one time a week tops. But apart from this issue I'm a big fan and will continue to buy their products. I hope they will ma... See more

Rated 4 out of 5 stars

my order came damaged but it was solved quickly and i got resent my order. the shipping is very expensive to canada but i ended up getting it during a bogo deal, i got “kamehameha” and “pewdiepie’s yu... See more


Company details

Written by the company

G FUEL is sugar-free, gluten-free, and packed with tons of antioxidants and b-vitamins


Contact info

3.4

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 3% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Terrible service

Placed an order on 7th July for 4 tubs of g fuel. Only 3 arrived. Reached out to customer service who advised they would review warehouse footage and come back to me. Now on 29th July still no response from g fuel and no refund. Never thought a company as big as this would have such awful customer service. Please don’t use this product as you won’t get what you have paid for. When you do reach out you get no response. Terrible experience and won’t be using them again. Try Sneak they do the same kind of products and never had an issues with them or the service the provide

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Enjoy what u buy

What I like most is the amount of flavors I can purchase any chance I get a paycheck hahah, the company does great work providing a bogo sale and adding a free shaker on the side it’s enjoyable to get more from Gfuel.

July 11, 2025
Unprompted review
Rated 3 out of 5 stars

Rebrand is terrible

Flavors are pretty good. I like the Kamehameha and Hype Sauce. The rebrand looks just awful though. Only price point that’s worth this is the Bogo price. I recommend that Gfuel lower the base price and ditch the rebrand. What an eye soar.

June 26, 2025
Unprompted review
G FUEL logo

Reply from G FUEL

Hey there! We are sorry you found the rebrand of our logo/website to be less than appealing! Along with the changes to the look of our website, everything should also be much faster and more user-friendly with as little trouble/bugs as can be. Please be patient and stick around for more updates and changes. We appreciate your review, and if you have any other questions/comments you would like to send our way, please reach out via email at info@gfuel.com!

Rated 1 out of 5 stars

Been two months and still in chats with Gfuel and the delievery service...

Took a month to ship. Delivery driver didnt even bother to knock or ring the doorbell. Package was stolen yet there was 3 of us at home who would have gone to the door had the driver DONE HIS JOB. Uniuni is the worst service out there. So i contacted both Gfuel and UNI. Uni emailed a copy pasted response 4 days after my email. Didnt answer anything or help in anyway. Gfuel never bothered to email back. So after almost 2 weeks i went to the site again and had to wait for live chat. I explained the issue which the person didnt even bother to read. They answered that sometimes the package is marked as delivered but its not and just waiting 2 days usually gets it done....... ITS BEEN 2 WEEKS NOW ! I explained AGAIN what the issue was to the employee... They linked me to another site which displays ANOTHER 5 to 7 days wait time. So i got enough of it and told the person i was going to file a direct compaint to my credit card provider instead. Just to make sure i get my money back WITHOUT having to wait another week or 2 (remember... its been 2 months since i ordered now). When i asked their employee name or number to have a clear person for my credit card provider to check into, the person cut the chat completely and i was left back at square one. NEVER AGAIN will i deal with this level of slow work and incompetance as Gfuel and UNIUNI.

Update: what gfuel wrote under is false. I bought 2 tubs on a bogo sale which i doubt that they sell pre-order items on bogo sales when it hasnt even come out yet. And unless they sell items on sale that they dont even have on hand themselves... then id say it sounds like an excuse. Besides, it was the same for my previous buy. Order took 3 weeks and i think 2 days to get to me but it was again a bogo sale so i was fine with it. I dont mind at all usually. I got annoyed THIS time because of the stolen package and the fact that they didnt even email back over a week after i emailed to explain the situation. Then i got the convo "nuked" on live chat when i said i wasnt going to wait another 5 to 7 days for a refund from their insurance partner. Thankfully, it took about 3 hours after i filled a claim with their insurance until i got an email back saying they had refunded my purchase. Which was greatly appreciated. Not surprised that they'd try to play it off instead of admitting that service was sub-par. I assume the person from Gfuel who responded didnt read throught all of what i wrote since i clearly wrote that i would not buy again yet they mentionned contacting them if i have issues going forward...

June 24, 2025
Unprompted review
G FUEL logo

Reply from G FUEL

This order was issued a refund via package protection. We are happy that this was able to be resolved, and we apologize for the frustration in the process. This order originally contained a pre-order item which is what led to the long wait for the shipping. Anytime a package is stolen upon delivery, we recommend filing a claim or a police report right away! You can also reach out to us via email at info@gfuel.com and we can help you with a few options to get a refund or a reshipment for your order if you did not purchase package protection. Thank you and please let us know if you experience any issues going forward!

Rated 5 out of 5 stars

Options people options!

Love all the choices of favors, as well as the opinions to get said favors!
Packets, cans , tubs.
And the packs with a cup matched with the flavor. All in all I’ll be returning when I use my tubs up!

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely Tasty Flavors & Fast Shipping

Extremely tasty flavors and fast shipping. I tried out the "Ultimate Chaos" as my first purchase and it was a very good cherry flavor. After getting hooked, I tried "Sonic's Peach Rings" and that was another winner! I'm going to try "Celeste Strawberry" next when that comes in. Fast shipping, and it keeps me energized when I'm gaming and when I'm at work. Would recommend! 👍

April 28, 2025
Unprompted review
Rated 4 out of 5 stars

order arrived damaged but was solved fast

my order came damaged but it was solved quickly and i got resent my order. the shipping is very expensive to canada but i ended up getting it during a bogo deal, i got “kamehameha” and “pewdiepie’s yuzu slash” so far i have only tried kamehameha and it tastes very good.

May 17, 2025
Unprompted review
Rated 2 out of 5 stars

Broken website, Unhelpful CS

Their website doesn't apply discount codes properly, and placing multiple orders won't ship together. You have to pay separate shipping costs every order. CS was unhelpful in resolving any issues, before closing the chat when asking about their fulfillment house.

May 22, 2025
Unprompted review
G FUEL logo

Reply from G FUEL

The G-Fuel website has recently been updated and there have been many changes that help to fix these issues! Please be aware: If you plan to place multiple orders, they may ship at different times which is why there are separate charges. Please reach out to us before your order ships out and we can help clarify this or make any changes / cancel the order(s) for you. If you have any other questions or concerns, please reach out to us at info@gfuel.com!

Rated 5 out of 5 stars

Love gfuel

I’ve been around the gaming space for a long time now and gfuel consistently just gets better and better

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

OK LISTEN UP

HEY THERE YA WICKED TIRED, CAFFEINE-DEFICIENT MASSHOLES! YA WANNA STAY SHAHPAH, FOCUSED, AND READY TO THROW HANDS WIT LIFE? THEN GRAB YAHSSELF A CAN’A G FUEL! THE OFFICIAL BEV OF SOUTHIE LEGENDS AN’ COD GODS LIKE MYSELF. GFUEL WILL GET YA WICKED STRONG, WICKED FAST, AND ITS WICKED DELICIOUS. LIKE IF DUNKIN GOT JACKED ON PRE-WOIKOUTS. ZERO SUGAH, ALL FLAVAH, AN’ ENOUGH ENERGY TO RUN FROM THE COMMON TO REVERE BEACH AND BACK WITHOUT BREAKIN A SWEAT. SO DON’T BE A CHOWDAHEAD!! CRACK OPEN A G FUEL, GET YAHSELF IN THE ZONE, AND SHOW THE WORLD YOU DO IT JUST LIKE WE DO HEAH IN SOUTH BOSTON (SORRY YA POS NORTHIES). WICKED PISSAH!

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Best Energy Drinks Period

Fast shipping and never has any damage to the product. Drinks taste great with a great amount of caffeine. I never get jitters or a fast heart rate. Just enhanced focus and reaction time.

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

I am not an easy person to say I am…

I am not an easy person to say I am happy with services but with GeFuel they are great customer service I ever deal with very understandable ,I missed up some pre ordered and they fixed my issue in no time, today I was able to pre order Doom dark ages collector box very easy no system crash like before scalpers couldn't ruined it for us this time , thank you Gefuel

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

The package got lost in the mail orders…

The package got lost in the mail orders placed on the 17th of April. It stopped moving through the post service on the 19th of April. It's been 11 days. I have called multiple times I've gotten miss response from oh we're going to take care of this to are you stealing from us attitude? I was supposed to speak to a manager who did.I won't return my calls. The Post Office believes the package may have been stolen. So they've started an investigation. The insurance that I bought on this will not let me activate and says that it's still moving through the post services, even though the post office doesn't know anything about that. Long story, short 17th of April to May 1st no product. No answers and no solutions. I really like the product g. Fuel cells, but their customer it's so hit-or-miss. It just makes the whole company look bad. They should offer different shipping options. And if they're not going to offer different shipping options, and they're only going to use usps, maybe they should be fitting the bill for the insurance says, the insurance doesn't seem to work.

May 1, 2025
Unprompted review
Rated 3 out of 5 stars

Look gfuel is good they have good but ?

Look gfuel is good they have good flavors but they could do better for being a #1 supposedly top gaming brand they really need some work for example the formula, the ingredients there are not enough dosages to get the results u claim for example the reaction time and focus part of it u need an ingredients called Ltheanine for focus and u need higher dosage of ingredients cause its not enough to get job done and the powder doesn't devolve very well I hate have to shake it up for 3 plus min to get it too devolve and some of ur flavors don't taste very good until u get it as cold as possible and then it taste good its just I mean for being number one u need a ton of work to do if u want to be my number 1

April 21, 2025
Unprompted review

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