www.ghdsrepairs.co.uk Reviews 

96
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My ghds were beeping continuously, were heating up but no where near as hot so my thick hair wouldnt straighten. I looked at a new pair, £200 which is out of my budget at the minute. I sent them here... See more

Rated 5 out of 5 stars

I sent my Ghd max off for repairs because of a sudden red light coming on … I paid the postage to them but the price I paid to them repairing them and returning was £39.99. Absolutely brilliant servi... See more

Rated 5 out of 5 stars

I recently had my straighteners repaired and was very scared to sent them off however I could not recommend this company more, they were speedy, professional and the straighteners have come back in ex... See more

Rated 5 out of 5 stars

I can't live without my GHD straighteners, so when they broke it was reasurring to find a company that fixed them quickly & at a reasonable price. I sent my straighteners via Royal Mail & they came ba... See more

4.9

Excellent

TrustScore 5 out of 5

96 reviews

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4.9

All reviews

(96)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient, fast and my GHDs are fixed!

The idea of spending another £100 or so replacing my GHDs seemed absurd, so I decided to search out someone to fix them.
This company popped up in a google search, I gave them a ring to find out the situation, downloaded a form from their site, packed and posted my trusty lifesavers..that is, hair straighteners, and had them back two days later - in time for the weekend. They came back PAT tested too, and with a guarantee.
I'm thrilled to bits with the service and have already recommended to my friends.

November 18, 2013
Unprompted review
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Rated 5 out of 5 stars

Fast easy to use service

When my ghds stopped working I thought oh no I'm going to need to buy a new pair. Then I saw an advert for ghd repairs. I was delighted with the efficient and economical service provided. Very happy customer!

November 18, 2013
Unprompted review
Rated 5 out of 5 stars

Great Service

Was pleasantly surprised having stumbled across this site. Having previously thrown away a previous set of Ghd after accidentally stepping on them and breaking the arm , and forking out over £100 to purchase another set which subsequently became faulty I decided to opt for the far cheaper Orion of repair. Packed the straighters and sent off in Jiffy bag and they arrived back ony doorstep on the Tuesday morning in working order having had the cable and plug replaced. Peace of mind with the six month warranty. If only I had known about them the first time round. Really impressed with the service. Would definately recommend and have just done so to my friends daughter whose ghd have just stopped working.

November 18, 2013
Unprompted review
Rated 4 out of 5 stars

Good fast service

I can not fault the service that they provided for repairing my GHDs. The postage service worked as it should and they even provided a check list of other items they tested.

However when my straighteners were returned, they worked perfectly. Now I didn't realise that if the room temperature drops the GHDs emit a continuous beeping sound. I thought they had broke again. I tried ringing no answer, I left a message and sent an email with still no response. So on aftercare customer service was not too a high standard, which really let them down. On this occassion I found out my problem via google so no harm done. Still recommend them though

November 18, 2013
Unprompted review
Rated 5 out of 5 stars

GHD Masters!!!

I sent my mums GHDs to get the loose waggling plates repaired. To be honest I thought they were broken for good. But nope...in just 4 days they were returned good as new..tested and lovingly wrapped up in a box on their return!

Brilliant service for the cost

November 18, 2013
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Rated 3 out of 5 stars

Pretty good service

Only drawback was that although the item was repaired well, it was not returned in the time scale promised.

November 12, 2013
Unprompted review
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Reply from www.ghdsrepairs.co.uk

I'm sorry you weren't happy with the service Shona. We received your set on a Friday and they were returned the next working day on Monday and arrived the Tuesday. We aim to carry out all repairs in a 24 hour period which was done with your set and 99% of repairs are returned the same working day however conditions on the day such as the amount of repairs received and time of receipt can unfortunately affect this.

Rated 5 out of 5 stars

Perfect!

No fuss quick and easy service! Will definitely use them again!

November 12, 2013
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Rated 5 out of 5 stars

Brilliant!

I sent my treasured GHDs at the weekend and they came back fully working three days later - saved me a fortune buying a new pair.

November 12, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant service, unbelievable turnaround.

I was a bit sceptical at first, but thought I would try them. I posted them out on Wed lunchtime and received them back on Friday with a full rund down of the fault. Changed chord and plug which can now be used abroad. Thank you for the wonderful service.

November 12, 2013
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Rated 4 out of 5 stars

Very Good Service

Excellent speedy service ..although the ghd's did fail again after 2 weeks they were returned again under warranty and again repaired very quickly.

November 12, 2013
Unprompted review
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Reply from www.ghdsrepairs.co.uk

Thank you for your review Lindsay. We're sorry that you had an issue so soon after receiving them back. We cover the repair with the 6 month warranty for this reason given that ghd's can be a temperamental product. Thank you for understanding and we appreciate your custom.

Rated 5 out of 5 stars

Fixed my GHD's quickly

I can't live without my GHD straighteners, so when they broke it was reasurring to find a company that fixed them quickly & at a reasonable price. I sent my straighteners via Royal Mail & they came back within a few days repaired. I had been contemplating buying a brand new pair but using ghdsrepairs saved me £££s. I'd definitely recommend ghdsrepairs.co.uk to anyone that needed a GHD repair.

November 12, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic!

So quick with the return of them, keep telling all my friends and family. Thank you so much x

November 12, 2013
Unprompted review

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