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Review summary

Created with AI, based on recent reviews

Considering 25 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the aesthetic appeal and sturdy feel of the cases, often describing them as nice, sleek, and comfortable to hold. Reviewers frequently highlight the high quality of the products and express satisfaction with the brand's offerings, with some even stating they have never had a quality complaint. The cases are often noted for their great fit and effective phone shielding. However, some people were dissatisfied with certain aspects, particularly regarding screen protectors and compatibility issues, especially with specific phone models like the Galaxy S series with ultrasonic touch. There are also concerns about cases muffling audio, being too snug around buttons, or having design flaws that lead to damage or improper fit. Several customers reported that cases failed to protect their phones from damage after drops, with some experiencing shattered screens or broken components despite the case remaining intact. Additionally, some experienced issues with product durability, such as hinges breaking or cases being flimsy, and others received incorrect or used items.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing disappointment regarding... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the cases for being nice,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The case I got (Polarity clear) is very nice, sleek, sturdy, and comfortable to hold. The button covers feel like they aren't even there, no mushy feeling at all. The issue I have is with the tem... See more

Rated 3 out of 5 stars

I purchased a phone case from Ghostek because I needed something more heavy duty than the typical cases I buy. The look is really nice and the case feels good and solid in the hand. The shipping, howe... See more

Rated 5 out of 5 stars

Fantastic customer service. Catherine Smith (Equipment Specialist Client Support Division) was exceptional! Fast, friendly, and helpful. She went the extra mile to ensure that I remained a Ghostek cl... See more

Rated 5 out of 5 stars

I have reliably used this company from the beginning of their business. I have purchased cases and holders for many devices for me and clients, as I own an I.T. company. Although I particularly love t... See more


Company details

  1. Electronics Company

Written by the company

Searching for the Most Protective Phone Cases Ever Made? Our Protectors are the Ultimate Tech Accessories. We carry a wide variety of Backpacks, Waist Bags, Charging Cables, Phone Holders, Power Banks, Magnetic Car Mounts, Wall Adapters, and much more! Keep your Apple iPhone, Samsung Galaxy or Google Pixel Protected with our Military Grade Covers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Didn't recived the case...Would like a…

Didn't recived the case...Would like a refund

December 27, 2024
GHOSTEK logo

Reply from GHOSTEK

Hello Badea,

Thank you for reaching out to us!

We’ve confirmed that your order was placed and shipped on 12/27/24, and it is currently still in transit. Our typical international shipping time frame is 10-20 business days, so please allow a little more time for delivery.

If you have any further questions or need additional assistance, feel free to contact us!

Info@Ghostek.com

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Rated 1 out of 5 stars

I have not get my phone cover what I…

I have not get my phone cover what I bought.

December 26, 2024
GHOSTEK logo

Reply from GHOSTEK

Hi Marti,

Thank you for contacting us. Upon reviewing your order, we can confirm that it was placed on 12/26/24 and is currently in transit. Please note that international shipments may take 10-20 business days, depending on customs processing times. If you need further assistance, please don’t hesitate to contact our Customer Service Department at Info@Ghostek.com. We’re here to help!

Rated 2 out of 5 stars

The bezel edge/raised lip is surprisingly low

The lip is surprisingly low. Last night my phone fell and the protective glass that I had put over the glass on the phone cracked in the upper corner. I looked at a few other cases and they had a bit more area to break impact that this case does.

December 26, 2024
GHOSTEK logo

Reply from GHOSTEK

Hello,

We are sorry to hear your order did not meet your expectations. If you need further assistance please feel free to reach out to us.

Info@Ghostek.com

Rated 1 out of 5 stars

So flimsy didn’t last long

So flimsy didn’t last long

December 26, 2024
GHOSTEK logo

Reply from GHOSTEK

Hi Horace,

We're truly saddened to hear that your order did not meet your expectations. Please don't hesitate to reach out to our Customer Service department, where we'll be happy to assist you and address any concerns you may have.

Info@Ghostek.com

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Rated 4 out of 5 stars

Getting it delivered without a wrong…

Getting it delivered without a wrong delivery, it happens..a lot!

December 26, 2024
GHOSTEK logo

Reply from GHOSTEK

Hi Lee,

Thank you for your feedback! if you need any assistance feel free to contact our customer service department at Info@Ghostek.com

Rated 5 out of 5 stars

no comment

no comment.

December 26, 2024
GHOSTEK logo

Reply from GHOSTEK

Hi Leykun,

We hope you are enjoying your order. If you need any assistance feel free to reach out to us at Info@Ghostek.com

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Rated 4 out of 5 stars

Quality product but instructions for…

Quality product but instructions for installation were not accurate to my phone case. It looks amazing and feels great in your hand.

January 1, 2025
GHOSTEK logo

Reply from GHOSTEK

Hi Chris,

Thank you for your valuable feedback. We will forward your comments to our team.

Info@Ghostek.com

Rated 5 out of 5 stars

Rugged long lasting case

Everything went well. Fast shipping, good product and price. This is my 3rd case from them. I always get the nautica and it's an amazing case. My last one lasted for over 3 years and I never had the only problem I had was the rubber flap protecting the charger port ripped off after a 2 years. I dropped my phone countless time and never had anything break on it. The only nit pick I can think of is the website could be a little more user friendly.

December 24, 2024
GHOSTEK logo

Reply from GHOSTEK

Hi Tyler,

We appreciate your valuable feedback!

Info@Ghostek.com

Rated 5 out of 5 stars

Quality at good price

Fast delivery
Nice design
Look solid
Not expensive for the quality

December 23, 2024
GHOSTEK logo

Reply from GHOSTEK

Hi Simon,

We appreciate your feedback!

Info@Ghostek.com

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Rated 3 out of 5 stars

The case is sturdy and fits well but a few shortcomings

The case is good and fits well. definitely protects the phone thoroughly. but the buttons are extremely sensitive, in changing volume unintentionally constantly. plus they're hard plastic and narrow, so they're uncomfortable to press. lastly, the camera control cover doesn't have slide sensitivity, so that button is useless in the case

December 23, 2024
GHOSTEK logo

Reply from GHOSTEK

Hi Jake,

Thank you for your valuable feedback. We will make sure to forward your review to our design team for further consideration.

Info@Ghostek.com

Rated 2 out of 5 stars

For the price the case doesn't have the…

For the price the case doesn't have the best fit and build quality I was expecting

December 23, 2024
GHOSTEK logo

Reply from GHOSTEK

Hi Jeremy,

We're sorry to hear that your order didn't meet your expectations. Please contact our customer service department for further assistance, and we'll be happy to resolve the issue.

Info@Ghostek.com

Rated 5 out of 5 stars

The Atomic Slim has got to be the best….

The Atomic Slim has got to be the best phone cover out there. First off the packaging is spot on. Everything is in the box with the case. They even give you extra glue stripes in case you decide to take off your phone case and put it on later. The fit & finish off the Atomic Slim is perfect. It surrounds your phone perfectly while still allowing access to all ports & speakers/mic holes. I love the built in kickstand. Especially with a larger phone like the galaxy z fold 6. It really helps you to hold onto the phone in the open position. The camera cut out is also perfectly cut out but protects the lenses while the phone is set on flat surfaces. The premium aluminum and TPU materials are the best out there. I give this case a10 lot of 10 stars?

December 20, 2024
GHOSTEK logo

Reply from GHOSTEK

Hi Tundra,

Thank you for your valuable feedback!

Info@Ghostek.com

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Rated 5 out of 5 stars

Good service

Good updates on order and quick delivery. Good quality of material.

December 23, 2024
GHOSTEK logo

Reply from GHOSTEK

Hi,

Thank you for sharing your thoughts with us!

Info@Ghostek.com

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