They do not answer messages sent to phone number mentioned on their site (although spesifically mentioned to ask questions on Whatsapp). Also the packaging looks cheaper than when ordering from e.g. M... See more
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Excellent customer service...had fastest delivery ever. The GF associate was professional, kind and facilitated my shopping. I was pleasantly shocked to have my bag delivered to my home (in USA) with... See more
Good quality product and exactly as they appeared on the website. However, not sure why a clothing company based in Europe (Italy), was exporting from the UAE and incurring Import Duty in the UK.
I purchased the same T-shirt second time, liked it very much. With my black jeans it looks stylish and modern. First time I got it in a shop, The second time I new exactly what I wanted and ordered it... See more
Company details
Written by the company
Welcome to Gianfranco Ferré Store, your ultimate destination for sophisticated fashion and unparalleled quality. Discover our meticulously crafted clothing, accessories, and footwear that embody Italian luxury at its finest. From tailored suits to chic handbags, our collection is designed for individuals who appreciate refinement and originality.
Contact info
Vision Tower, 00000, Dubai, U.A.E.
- +971561883762
- customercare@gianfrancoferre.com
- gianfrancoferre.com
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Hasn’t replied to negative reviews
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Pleasure as always
Pleasure as always. Shipping was even faster this time! Product looks and feels great!
I love the style.
Loved the overall quality of the polo…
Loved the overall quality of the polo shirt & the tee. Great looking products which couldn’t have fitted any better !
Very satisfy with product quality and…
Very satisfy with product quality and customer service.
Make sure you order one size smaller to get a perfect fit.
I saw the sale on my Facebook feed. It was easy to place an order and my items arrived nicely packaged. I also, email customer service about possible exchange, they were prompt in getting back to me.
no information about which country they ship the goods from
I ordered an item from over seas worth 350$+28$ DHL shipping service. On the website of Gianfranco Ferre there's no information about their legal address and there's no information about which country they ship the goods from.
Now they ask me to pay 140 euro import fees. This is almost half of the purchase price.
"I ordered a size shirt
"I ordered a size shirt, but it didn't fit. I tried to contact customer service, but no one replied."Very disappointing
The best!!!
Quality 0
Quality 0! Sizes is wrong, item i worst Quality i ever met! Customer service Joy or someone is idiot! Answering same msgs! No refund and change, but what to change! Its garbage! More than month trying to refund and nothing!
Terrible quality
Terrible quality, it is not the quality that GFF used to have. Seems are not straight and the treads are sticking out. The fabric is terrible. Online customer service (Joy) is poor. I used to buy a lot of GFF closing, including kids clothing, quality was outstanding! Now, complete waste of money.
Fast and secure delivery
One of my favorite brands.
One of my favorite brands.
I love it ❤️
The website is very user friendly, professional.
Sipping is very fast.
Gianfranco Feree, thank you.
I got best price and fastest shipping
I got best price and fastest shipping, i love this purchase
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