The products are of good quality and reasonable price. I am giving 4 and not 5 stars because I have experienced the customer support as slightly flaky. Assistance is absolutely there, and it has overa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The fit is perfect, and the designs are elegant without being over the top. I bought the Gabriella set and it fits like a glove – supportive yet sexy. Customer service was also incredibly kind when I... See more
Company replied
1. 5/5 Products. 2. 4/5 Delivery time. 3. 3/5 Exchanging products. 4. 5/5 Support by e-mail. 5. 3/5 Website friendliness for returning/exchanging. Positive: really good products. Negative: T... See more
Company replied
Love the products, I discovered Gianna one month ago and i already have 4 sets and one more on its way. 🖤 Girls you and your creations are all amazing, the material, everything. So comfortable and se... See more
Company replied
Company details
Written by the company
The Gianna Bellucci brand was born out of desire to create a comfortable yet sexy lingerie, available to all girls and women. Gianna Bellucci is a women led team that understands women and their needs. We create seductive lingerie that fits your body and emphasizes your femininity. Sophisticated Italian design, high-quality materials and maximum comfort is what distinguishes Gianna Bellucci from other brands. Due to these qualities, Gianna Bellucci has become one of the top lingerie brands in Europe.
Contact info
Trg svobode, 1A, 1315, Ljubljana, Slovenia
- info@giannabellucci.com
- giannabellucci.com
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good quality and beautiful design
December 20, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you for your lovely review! We’re so glad you enjoyed the quality and the design 🎁
Gianna Bellucci Team
Advertisement
Reply from Gianna Bellucci
Thank you so much for your lovely feedback! We’re delighted to hear that the delivery was fast and that the gift was a success — we’re sure your wife looks amazing in it.
Warm regards,
Gianna Bellucci
Perfect Customer service
December 20, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you for your kind words! We’re delighted to hear that you had a great experience with our customer service. ❤️
Warm regards,
Gianna Bellucci
Perfect thanks
December 18, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you for your feedback! We’re happy everything was perfect.
Warm regards,
Gianna Bellucci
Reply from Gianna Bellucci
Thank you for your review! We’re glad to hear the delivery was fast and that the items matched the description.
Warm regards,
Gianna Bellucci
Advertisement
Everything is as described
Everything is as described. The material feels and looks great on the skin, but i didn't use it yet. I just tried it on, so I don't know how will it handle washing.
December 16, 2025
Reply from Gianna Bellucci
Thank you for sharing your first impressions! We’re happy to hear you love the look and feel, and we’re confident it will stay beautiful with proper care 🎁
Gianna Bellucci Team
Reply from Gianna Bellucci
Thank you so much! We’re happy everything exceeded expectations and arrived so quickly 🎁
Gianna Bellucci Team
Everything was okay.
December 12, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you for your review! We’re glad everything went smoothly and met your expectations ❄️
Gianna Bellucci Team
SCAM: Don't buy from this site
Don't buy from this site. Every three months, they secretly withdraw money from customers’ accounts without consent. They misuse personal information, including card details. I strongly advise against making any purchases from this company, as it poses a serious risk of identity theft and financial abuse.
December 10, 2025
Unprompted review
Reply from Gianna Bellucci
We take feedback and data security very seriously and would like to clarify the situation.
Gianna Bellucci does not subscribe customers automatically or without consent. Any subscription is activated only if the customer chooses it during checkout, with all details (billing frequency, price, and cancellation) clearly stated in our Terms & Conditions. Customers can unsubscribe at any time.
We do not misuse personal or card information. All payments are processed securely through certified payment providers in full compliance with EU regulations.
If there has been any misunderstanding or if assistance is needed, we kindly invite the reviewer to contact our customer support so we can review the case and help directly.
— Gianna Bellucci Team
Advertisement
Reply from Gianna Bellucci
Thank you so much for your lovely feedback! We’re happy everything met your expectations and that you had a smooth experience with us ✨
Gianna Bellucci Team
Super size ok
December 8, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you for your feedback! We’re glad everything fit perfectly and that you’re happy with your purchase 🎄
Gianna Bellucci Team
It was a surprse from my boyfriend and…
It was a surprse from my boyfriend and it is a really beautiful set.
December 10, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you so much for sharing your joy — we're delighted the surprise made you feel wonderful ✨
Wishing you many lovely moments wearing your new set.
Warm regards,
Gianna Bellucci Team
Review
Everything I ordered I instantly fell in love with. The only reason I am giving 4 stars instead of 5 is because it took like 10 days for the order to arrive.
December 9, 2025
Unprompted review
Reply from Gianna Bellucci
We’re so happy to hear you loved your selection — that means the world to us 🎄
We apologize for the longer delivery time; the festive season always brings exceptionally high volumes, but we’re working hard to speed things up. Thank you for your patience and for still choosing us.
Warm regards,
Gianna Bellucci Team
Advertisement
I’m absolutely satisfied
I’m absolutely satisfied.
The website is gorgeous and it’s easy to use.
All of the products are stunning, awesome style everywhere made by perfect materials.
The communication is so kind, friendly, nice, helpful.
I feel myself more important. Thanks for everything.
I recommend this company from my whole heart.
December 9, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you so much for your beautiful words! ✨
Knowing that you felt valued and supported means everything to us.
Your recommendation from the heart is the greatest compliment we could receive.
We can’t wait to welcome you back for your next Gianna Bellucci moment. 💖
Warm regards,
Gianna Bellucci Customer Care
Amazing product
December 9, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you so much for your lovely feedback! ✨
We’re delighted to hear you loved your product and hope it makes you feel as amazing as you deserve.
Warm regards,
Gianna Bellucci Team
Excellent value for the money.
December 6, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you so much for your lovely feedback — we’re delighted you’re happy with the value ✨
Warm regards,
Gianna Bellucci Team
Everything was perfect
December 5, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you for sharing this — we’re so happy everything was perfect for you ⭐
Warmly,
Gianna Bellucci Team
Advertisement
The clothes Look very good
The clothes Look very good, the delivery was fast! I love my new stuff
December 6, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you so much — we’re thrilled you love your new pieces and the quick delivery 💖
Warm regards,
Gianna Bellucci Team
Great!!!!!!
December 4, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you for the amazing feedback — we’re so happy you’re pleased 🌟
Warm wishes,
Gianna Bellucci Team
Amazing
I love the quality and how it looks, just amazing , it fits properly
December 4, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you so much — we’re delighted you love the fit and the quality, it means a lot to us ✨
Warmly,
Gianna Bellucci Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.