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Giftcards.co.uk Reviews 

1,906
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 1,508 reviews, reviewers had a great experience with this company. Customers frequently highlight the user-friendly experience, finding the website easy to navigate and the ordering process simple and straightforward. Many appreciate the quick email delivery of gift cards, often arriving within minutes, making it a convenient option for last-minute gifts. People also praise the efficiency and ease of selecting and sending digital gift cards. However, some customers also noted challenges with the product itself, specifically the difficulty in using the gift card after receiving it, often requiring registration on other sites. A few other people also felt that the website could be complicated or difficult to navigate at times. Additionally, there were instances where gift cards did not arrive as expected, causing inconvenience for recipients.

What people talk about most

Product

Clients share ambiguous opinions on product, with many finding gift cards easy to order and send, often... See more

User experience

Customers consistently note positive experiences with user experience, finding the process simple, easy, and... See more

Order

Reviewers highlight ambiguous aspects of order, with many finding the process of ordering gift cards easy and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising the quick and easy email... See more

Website

People report ambiguous experiences with the website, with some finding it easy to use for purchasing and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We bought an e gift card for a friend. We wanted to do this before a leaving occasion but couldn’t alter when the email & card/gift was sent. It would have been really helpful if the website had the f... See more

Company replied

Rated 4 out of 5 stars

I recieved my gift card at first I was worried because I was scammed by another site called start select but gift cards.co.uk gave me my product I purchased which is a relief

Company replied

Rated 4 out of 5 stars

The only reason I can't give 5 stars is because the gift voucher displayed my name on it. I had it emailed to myself so I could forward it along with another email I was already sending to the recipie... See more

Rated 4 out of 5 stars

Easy to navigate site and choose gift card. Quick email delivery. Would give 5 stars if there was a user friendly print at home option similar to the Amazon print at home gift voucher.

Company replied


3.8

Great

TrustScore 4 out of 5

2K reviews

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3.8

All reviews

(1,906)

1,513 reviews in the last 12 months

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Rated 1 out of 5 stars

Not as good as you think

At first glance the options look great, we spotted the Jet2 logo and as we use them a lot it seemed the perfect gift. However, when you go onto the website you find that you have (as with many other options) to book through Inspire Travel. A like for like holiday with Jet2 was over £1000 more expensive than the official Jet2 website. The only option we could see that we could get the best value of the gift was airbnb. Then comes the next catch. The site only allows you to process a limited batch value of money for the new vouchers they will email to you. Our gift of £500 then cost us £8.75 to redeem which I am sure the sender would not be happy with.

June 30, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Hello Mr Alan Outlaw,

Thank you for taking the time to leave your feedback. I'm genuinely sorry to hear the gift didn’t deliver the experience you were expecting. Spotting the Jet2 logo and assuming you could book directly with Jet2 is completely understandable, so we do appreciate how disappointing it must have been to find that all Jet2Holidays gift card bookings are handled solely through Inspire Travel. Their pricing and booking structure are entirely their own. We’re only a reseller of the Jet2Holidays by Inspire Gift Card, and we don’t have access to their internal systems or any influence over how they set their holiday prices.

Regarding the redemption fee: our part in the process is to securely handle the purchase of the gift card itself, and the service fee is what allows us to offer a broad and reliable range of gift cards while safely managing the underlying transactions. The fee is shown clearly as soon as a gift card is added to the shopping basket, so nothing is hidden or added later. And of course, we also provide many gift cards with no fees at all, for those who prefer a simpler option.

Your comments are appreciated, as they help us keep improving the experience for everyone. If there’s anything you’d like us to look into further, please feel free to reach out to our support team again.,

With kind regards,
Lila - Team Giftcards.co.uk
(sent via mail)

Rated 5 out of 5 stars

Great experience

Great experience. Simple and easy to use. I received the digital gift card straight away.

June 30, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Dear Gaby

Thanks so much for your lovely review. Great to hear everything was simple and easy, and that your digital gift card arrived straight away. Enjoy your gift card!

Best regards, Bonnie

Rated 5 out of 5 stars

Great prices and excellent customer…

Great prices and excellent customer service.

June 8, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Hello,

Thank you so much for your lovely 5-star review. Great to hear you are happy with our prices and service, and we hope you enjoy your gift card.

Best regards,
Bonnie

Rated 1 out of 5 stars

Absolutely hate being given a gift card…

Absolutely hate being given a gift card like this. I can book many if not all hotels cheaper than using the card.
Not an easy way to shop , the use of the card isn't easy or obvious. Difficult in many ways

June 29, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Hi Mr. Ken Allsopp,

Thank you for your feedback. I am very sorry to hear about your frustration regarding the pricing differences and the overall experience using the gift card.

While we always aim to provide a smooth service, please understand that we do not have control over the pricing of individual bookings or hotels on the platform. However, your comments regarding the ease of use and clarity are very valuable, and we will share them with our team to help improve the system.

If you have any specific issues with redeeming the card or need further assistance with the platform itself, please let us know. For further assistance, please do not hesitate to contact us at support@giftcards.co.uk.

With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)

Rated 5 out of 5 stars

GREAT AND EASY TO GET VOUCHERS AND…

GREAT AND EASY TO GET VOUCHERS AND QUICK TO PRINT OFF

June 29, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Hello,

Thank you so much for your great review. We are happy to hear it was easy to get your vouchers and print them off. Enjoy your gift card.

Best regards, Bonnie

Rated 5 out of 5 stars

really great for gifts love this

really great for gifts love this

June 8, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Dear Peter,

Thanks so much for your lovely 5-star review, that means a lot to us! We hope you have lots of fun using your gift card.

Best regards, Bonnie

Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use; reliable.

June 2, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Dear,

Thanks so much for your great review. We are glad to hear it was quick, easy, and reliable. Enjoy your gift card!

Best regards, Bonnie

Rated 5 out of 5 stars

Excellent was able to get card within a…

Excellent was able to get card within a short time

December 24, 2025
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Dear Anthony,

Thanks so much for your great review. We are really happy to hear your gift card arrived quickly, and we hope you enjoy using it.

Best regards,
Bonnie

Rated 5 out of 5 stars

Great way to email gifts abroad!…

Found it very easy to order a gift card for my daughter whom is in Norway, it just arrived in her email inbox within minutes, she was delighted! Would definitely recommend and use this again in the future.

June 29, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Dear Catherine,

Thank you so much for your lovely review. We are really happy to hear everything went smoothly and that your daughter received her gift card so quickly. Enjoy, and we would love to help again in the future.

Best regards, Bonnie

Rated 5 out of 5 stars

All worked well

All worked well, and quickly, thank you!

June 29, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Dear Linda,

Thank you so much for your lovely review. Great to hear everything worked well and quickly. Enjoy your gift card!

Best regards, Bonnie

Rated 1 out of 5 stars

I haven’t received my gift card yet

I haven’t received my gift card yet

June 28, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Hi Hassily,

Thank you for your feedback. If you ordered a digital gift card, it should typically be delivered immediately or within an hour of purchase.

Since it hasn't arrived yet, the best way to get this sorted out quickly is to contact our dedicated support team directly. Please reach out to us at support@giftcards.com with your order details so we can investigate and get your voucher sent over right away.

With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)

Rated 2 out of 5 stars

Nothing wrong

Nothing wrong

December 22, 2025
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Hi Gary Parsons,

Thank you for taking the time to leave feedback. We are glad to hear that everything went smoothly with your order and that nothing was wrong.

Please let us know if there is anything specific we could have done better or any areas where we can improve to make your next experience even better. Your feedback is incredibly valuable to us.

If you need any further assistance, please do not hesitate to contact us at support@giftcards.co.uk.

With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)

Rated 2 out of 5 stars

Ordered £20 gift card when my friend…

Ordered £20 gift card when my friend activated it only 18.50 bloody con

June 7, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Hi Tracy, 

Thank you for sharing your feedback. We are sorry to hear about any disappointment regarding the final balance on your gift card.

To clarify, as an official reseller, we specialise in providing a complete and comprehensive range of gift cards while ensuring all underlying transactions are processed securely.

While some specific card issuers require a small handling or service fee, we always ensure this fee is clearly and transparently visible as soon as you add the gift card to your shopping cart. For customers looking to avoid extra costs, we also proudly offer dozens of alternative gift cards that do not carry any fees.

We appreciate your business and hope this helps clarify how our platform operates. If you need any further assistance, please do not hesitate to contact us at support@giftcards.co.uk.

With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)

Rated 1 out of 5 stars

Noooo not again…

For some reason when Tescos meets Google pay my phone allows every scammer to take advantage of my bank details. Never again.

June 28, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Hi Tim Hoy, 

Thank you for your feedback. We are sorry to hear that your experience was not as it should be. We would like to help you further, so please send our customer service team an email with your order details. That way, we can look into this carefully and support you as well as possible.

If you need any further assistance, please do not hesitate to contact us at support@giftcards.co.uk.

With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)

Rated 1 out of 5 stars

I have ordered cards and never received…

I have ordered cards and never received them, just get error message, but the money goes from my account

June 7, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Hi Geoff Davies, 

Thank you for your feedback. We are sorry to hear that your experience was not as it should be. 

We would like to help you sort this out, so please email our customer service team with your order details and a short description of what happened. That way, we can look into it carefully and help you further.

If you need any assistance, please do not hesitate to contact us at support@giftcards.co.uk.

With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)

Rated 1 out of 5 stars

Difficult to use

June 7, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Hi Patricia, 

Thank you for your feedback. We are sorry to hear your experience was not as it should be. We would like to help, so please email our customer service team with your order details and a short description of what was difficult to use. That way we can look into it carefully and support you further.

If you need any assistance, please do not hesitate to contact us at support@giftcards.co.uk.

With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)

Rated 4 out of 5 stars

Easy to navigate site…

Easy to navigate site and choose gift card. Quick email delivery. Would give 5 stars if there was a user friendly print at home option similar to the Amazon print at home gift voucher.

June 1, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Dear Pauline,

Thank you so much for your lovely review. We are really glad to hear the site was easy to use and that your gift card arrived quickly. If there is anything else you need, feel free to email us. Enjoy your gift card.

Best regards, Bonnie

Rated 5 out of 5 stars

Unexpected as it was from my wife for…

Unexpected as it was from my wife for Father`s Day.

June 4, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Dear Ian

Thanks so much for your lovely 5-star review. What a nice Father's Day surprise, and we hope you enjoy your gift card!

Best regards, Bonnie

Rated 5 out of 5 stars

Worked very well and the voucher codes…

Worked very well and the voucher codes came through instantly. Easier website to use than trying to get the gift cards direct from the sites.

June 26, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Dear Chris,

Thank you so much for your lovely review. Great to hear everything worked well and that your voucher codes arrived instantly. Enjoy your gift card(s)!

Best regards, Bonnie

Rated 5 out of 5 stars

Very simple and straight forward…

Very simple and straight forward process - gift card weas digital so I was able to send it to the receiver straight away :)

June 3, 2026
Giftcards.co.uk logo

Reply from Giftcards.co.uk

Dear Mr Chambers

Thanks so much for your great review. We are happy to hear the process was simple and that you could send the digital gift card straight away. Enjoy your gift card!

Best regards, Bonnie

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