After reading all the negative reviews, I won’t be wasting my time or money on this company.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered an envelope necklace containing a photo, it took ages to arrive, the quality is poor very cheap, on opening the envelope the magnet came off & the photo inside there is a hole in face, there... See more
So I posted a review about my horrible experience with giftcustom and they replied to my review after FIVE MONTHS LATER. I decided to sent an email as they advised me to and needless to say, they NEV... See more
I ordered two Hermes bags on December 10. Never received a confirmation email thank God I take screenshots of everything. I just emailed them no response and I got charged 170 something dollars. It’s... See more
People also looked at
The purchase blankets for my Son &…
The purchase blankets for my Son & daughter-in-law are absolutely beautiful , The colors are stunning the quality is excellent , I will be purchasing more blankets for my 3 granddaughters that I know Will love them .. your representatives are very kind & understanding , thank you for helping me with my Mix-up ..
March 20, 2021
Advertisement
Very satisfied with my purchase and…
Very satisfied with my purchase and perfect timing on arrival!!! I will order again soon,
Thank you!
March 20, 2021
This place will rip you off do not buy…
This place will rip you off do not buy from them their stuff is cheap and they don't give you your money back beware buyers don't buy from them I spent $139 on two blankets they would not give me my money back they were cheap they were thin not worth $130 for two blankets
March 18, 2021
Reply from GIFTCUSTOM
On behalf of the gift custom team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. As we truly want to listen to your problem and make the thing right, we did send you a request to ask for more information via Trustpilot. Otherwise, you can direct me at info@giftcustom.co with the title ""Trustpilot_[The order number]"" regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.
Thank they were beautiful appreciate it…
Thank they were beautiful appreciate it very much showed some of my friends they loved them
March 18, 2021
The product itself is OK
The product itself is OK. I was hoping it would be more padded for warm. My biggest disappointment is that you don't provide an address or a phone number. I was unable to communicate with an agent on your side when I wanted to make some changes to my order. You sent no address to sent the item back to make an exchange.
March 17, 2021
Reply from GIFTCUSTOM
On behalf of the gift custom team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. As we truly want to listen to your problem and make the thing right, we did send you a request to ask for more information via Trustpilot. Otherwise, you can direct me at info@giftcustom.co with the title ""Trustpilot_[The order number]"" regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.
Advertisement
Buyer Beware!
Buyer Beware!! I ordered 2 blankets. I returned them both via USPS. They arrived on 12-15-2020. I have not been refunded as of 01-03-2021. Good luck using the email they give. It doesn't work. I tried already.
January 3, 2021
Unprompted review
Reply from GIFTCUSTOM
On behalf of the gift custom team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. As we truly want to listen to your problem and make the thing right, we did send you a request to ask for more information via Trustpilot. Otherwise, you can direct me at info@giftcustom.co with the title ""Trustpilot_[The order number]"" regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.
Be carefull
Be carefull. Thought I'd receive full size banket..Either way, not what I expected..Was told, since I received the package and mistake was mine I cannot return it.. Not a company I will ever do business with again..
December 21, 2020
Unprompted review
Reply from GIFTCUSTOM
On behalf of the gift custom team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. As we truly want to listen to your problem and make the thing right, we did send you a request to ask for more information via Trustpilot. Otherwise, you can direct me at info@giftcustom.co with the title ""Trustpilot_[The order number]"" regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.