Gift Hampers Reviews 

78
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find it extremely simple to select and purchase gifts, praising the clear communication and smooth ordering process from start to finish. People frequently mention the exceptional quality of the items received, alongside the prompt and professional delivery service to various international locations. However, some reviewers were not happy with delivery times, noting that certain parcels took much longer than expected and ultimately missed the intended special occasion. Consumers also mentioned frustrations regarding unhelpful courier support, issues with tracking updates, and the lack of options to choose a precise delivery date.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the great quality and lovely... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping times and smooth... See more

Service

People report positive experiences with service, highlighting great communication and fast delivery.... See more

Order

Reviewers highlight positive aspects of order, describing the website as easy to use with a transparent... See more

Quality

Consumers find quality to be positive and consistently praise the exceptional hampers. People report that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I live in the UK and it's so expensive to buy a gift and post it to my relations in Malta, so I thought I'd try Gift Hampers. I could not be happier - super simple to choose a gift, pay for it and the... See more

Rated 5 out of 5 stars

Exceptional quality hamper. Extremely easy to place an order. Service & delivery first class. Christmas gift recipient extremely happy. 3rd year I’ve placed an order & will continue to do so. Thank... See more

Rated 5 out of 5 stars

This hamper was bought for my best friend in Malta who video called me to show me it & say how lovely it was & I was very happy with it & will definitely buy another one! The only down side was that I... See more

Rated 5 out of 5 stars

Very presentable, nice selection of items, delivery was very smooth, on time. Ordering couldn't be easier. The whole team deserves a big well done. Not the first time that we are ordering from you and... See more


Company details

  1. Corporate Gift Supplier
  2. Gift Basket Store
  3. Gift Shop

Written by the company

Working closely with our partners and couriers, Gift Hampers International offer a quality and easy option for customers wishing to send gifts both locally and abroad.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(78)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

A great way to send a Christmas gift!

Good website, great range of hampers and prices easy ordering and payment process. Communication was excellent throughout including notification when the hamper was delivered in Gozo.

December 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Quality hampers

Website is very easy to purchase from
Accurate hamper information
High quality pictures to assist with my purchase
High quality products
Secure checkout
Reliable delivery

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional quality hamper

Exceptional quality hamper. Extremely easy to place an order. Service & delivery first class. Christmas gift recipient extremely happy. 3rd year I’ve placed an order & will continue to do so. Thank you.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Top-notch and professional service. Keeping me posted at every single level of the delivery. I did not need to chase up. Impressive service and I highly recommend you.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Gift for Christmas

This hamper was bought for my best friend in Malta who video called me to show me it & say how lovely it was & I was very happy with it & will definitely buy another one! The only down side was that I thought it was delivered a bit early for a Christmas hamper on the 1st December. Other than that everything was Brilliant xx

December 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service and products

Great service and products! Multiple orders - everyone was happy!

November 7, 2025
Unprompted review
Gift Hampers logo

Reply from Gift Hampers

Thanks for your feedback Tay, we are happy to hear the gifts were well received! We look forward to serving you again :)

Rated 5 out of 5 stars

Everything worked out great

Everything worked out great. Gift was well received. Thx.

October 18, 2025
Unprompted review
Gift Hampers logo

Reply from Gift Hampers

Hi Steve, thanks for your feedback! We are happy the gift was well received and enjoyed, and look forward to serving you again.

Rated 5 out of 5 stars

easy website

easy website, dependable performance with a complicated international task. gift arrived sooner than they forecast!

October 15, 2025
Unprompted review
Gift Hampers logo

Reply from Gift Hampers

Thanks for your feedback Kat! Our team are happy to serve you :)

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Rated 1 out of 5 stars

SCAM

Beware this co. I paid for a full hamper with various items which cost €100 and they sent a SINGLE stuffed animal to the family which have just had a baby. When I asked what happened they claimed they need photo receipts and didn’t want to take responsibility to refund or replace for the correct order which was originally placed. Naturally I asked the family to please send photo receipts but you can imagine life with a newborn and other kids, the order is meant as a a GIFT, not supposed to be a BURDEN of following up with customer service ad Infinitum. Total shame, joke and total scam. Avoid if you’re using it for gifting, they’ll shame and burden you.

PS: edit to the below reply— I would happily send you photos had I received the item myself, but I didn’t did I? Both parents assured me the single stuffed animal arrived in my name, and you can imagine me harassing them to send a picture when they hardly have time to get proper sleep? I asked them once and gave them your email. This had been unresolved for several months now and the original mistake of sending the wrong item is your responsibility, therefore I shall not use your services again and have concluded you are scamming people by sending a single stuffed animal and getting paid €100 for it. Shameful

May 1, 2025
Unprompted review
Gift Hampers logo

Reply from Gift Hampers

Dear Safaa,

We are sorry to hear that this matter remains unresolved, but it is important to clarify that our team responded to your first message within hours and followed up multiple times without receiving a reply. Your support ticket is still open and ready to be resolved.

We requested a quick photo of what was received so we could verify the issue and arrange either a replacement or a refund without delay.

The item you describe is not something we stock - the hamper you ordered contained multiple items, including wine and chocolates, which do not match your description. This suggests there may have been a mix-up at the recipient’s end, perhaps with another gift they received around the same time.

We completely understand that life with a newborn can be busy. However, without the requested photo, we cannot confirm the delivery contents and therefore cannot responsibly process a refund or replacement. This is standard practice across our industry and a reasonable requirement given the nature of the claim.

We take any delivery error seriously and remain ready to resolve this in full as soon as we receive the requested photo. Please feel free to send this to us so we can bring the matter to a swift conclusion.

Rated 5 out of 5 stars

Great stuff

Easy website to navigate..superb selection of items .
Order tracking and communication great. On time delivery . Very happy 😊

August 18, 2025
Unprompted review

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