Giftsur Reviews 

Received the incorrect item, but got a refund after some email correspondence.

I ordered a UNIVERSITY OF KENTUCKY 144th Anniversary Christmas Ornament Bell. From giftsur.com on October 30,2025 at 14:15 EDT. My order was confirmed. Amount 26.98 Order# gifs58558. As of today Nov 25,2025 I have not received any update on shipping or delivery. My name is Linda Wolford 105 Four Seasons Drive. Cox’s Creek,Ky. 40013. Please help me find out about my order. My attorney will file a suit as Giftsur.com if I don’t hear from this company by Nov 30,2025.

I had a good experience with ordering and the emails they sent

Great customer service! Needed a refund on my order it was going to be delivered too late . Had no issues with them about this.

Product was shipped quickly. Customer support has been great and in a timely manner.

At first it was complicated but through communication and understanding I got my product and I can’t wait to share it !!
Recommend before the holidays for some gifts&stocking stuffers !

Thanks for everything. Cancelled my order with no issues. I appreciate it!

The customer service I received was excellent. The seller responded to my concerns in a timely manner. He listened to me and made sure I was happy with my transaction.

Paid; item never even shipped! SCAM COMPANY!!!
DO NOT ORDER ANYTHING FROM THEM......YOU'LL JUST LOSE YOUR MONEY!!!
The positive reviews are FAKE AI, generated by this SCAM Company!

I had great help from Charlotte in getting a refund for my item when I received the incorrect item.

Although I did not receive the item I ordered, the customer service representatives Jamie and especially Charlotte went out of their way to arrange an acceptable substitute. The substitute item arrived in excellent condition, it was packed very well to prevent damage. This has been such a good experience with Giftsur, that I will happily recomment the company to others! Thank you!

Good communicating and resolved my issue.

The wrong order was sent, but after contacting the company I was finally issued a full credit, as the item I ordered was no longer available for purchase.

Nice product

Jamie was amazing at resolving my issue. I will not hesitate to use this company again!

Great communication and response time. Overall pleasant experience.

I ordered from Giftsur via FB. My card charge went to an operation named GENIAL LAVERNE CA. iT IS IMPOSSIBLE TO FIND WHERE THEY ARE OR WHAT THEY ARE ABOUT. The merchandise never arrived.

I was frustrated with not receiving g my order and they worked with me and made it right and were very responsive.

I was extremely satisfied with the Customer Service I received when checking on my order. I always received a prompt reply keeping me updated with my order progress and shipping information. The item arrived sooner than expected and looked just like the photo. My son will love this Steelers glass.