For the last 3 years I’ve been buying the personalised phone cases for Father’s Day. Normally they are brilliant with communication and fast delivery, but this year has been a bit of a nightmare. I or... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
In my experience, this company doesn’t exist and is a scam. I placed an order worth over £30 two weeks ago, I have emailed over a week ago to enquire about my order and I have tried the WhatsApp numb... See more
Super happy with the photo explosion box. Really easy to put together and also had photos printed which were to a high quality. It looked amazing when all put together. Arrived really quick, within 2... See more
Company replied
I was really happy with the phone case when it arrived. However it took so long to come - about 3 weeks from the day I ordered. I requested it for a certain date (my brother’s 60th birthday), the orde... See more
Company details
Written by the company
Based in UK. We provide different kinds of custom gifts such as custom phone case, custom drawing, airpod cases for any occasions.
Contact info
United Kingdom
- +447435723466
- info@giftyet.co.uk
- giftyet.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been brilliant for the last 3 years until now
For the last 3 years I’ve been buying the personalised phone cases for Father’s Day. Normally they are brilliant with communication and fast delivery, but this year has been a bit of a nightmare. I ordered a phone case on 02/06/26, had no design preview so had to contact them 14/06/26. Finalised on the 16/06/26 and have been waiting for my delivery since then. I’ve missed it for Father’s Day, had an email on the 20/06/26 saying it’s left the warehouse but now on the 26th it’s telling me Yodel still have my parcel. I’ve
Slow Customer Service
Just super slow and never replies to emails and took 2 weeks to reply. good product though
Avoid at all costs. Total scam
Ordered an items weeks ago. Still not arrived and no replies to e mail. Avoid at all costs.
Not received my items yet??!!
Perfect gift
Bought a gold coloured necklace for my partner’s birthday, engraved with the head of our beloved dog who passed away last year, and it came out perfectly! A wonderful engraving of the photo we provided and polite, prompt communication from the seller regarding the final product as it was being made. Only issue was the necklace arriving a few days after my partner’s birthday, but as it was on the 22nd of December, this was entirely down to postage delays around the holidays and my own fault placing the order so late!
Huge delay, ordered 10th December, delivered 30th
Ordered on the 10th, had to email multiple times to remind them to send it ASAP. After already so much messing around and delay, they then emailed to confirm whether I still wanted the phone case, delaying it even more.
Dissatisfied order
Ordered on the 30/09/2025 it didn’t arrive until 10/10/2025. Was for a birthday in September. Showed a preview of the phone case I did not like the original design, so I asked for details to be changed and approved the second design, phone case arrived with the original design on. Not worth the money I spent on this. Quality isn’t the best either. I don’t think it will last long.
A genuine small company after all.
I posted a review a few weeks ago where I questioned the validity of this site. I take it all back. I now have a lovely framed picture which I am very pleased with. It may have taken a bit longer than I anticipated but they happily made some changes that I requested and it arrived securely packaged. I would happily use this company again in the future.
Is this a scam?
In my experience, this company doesn’t exist and is a scam. I placed an order worth over £30 two weeks ago, I have emailed over a week ago to enquire about my order and I have tried the WhatsApp number but have heard nothing back. The WhatsApp number comes back as undeliverable,
Save your money and order from someone else
I placed the order on 27 July
I placed the order on 27 July. I heard nothing at all. I chased up on 2 August. I received a response immediately stating that they had the design ready for review. I responded and confirmed that the design was approved on the same day. It's now 11 August. No idea where the item is, the tracking number doesn't work and no response to chasers.
I never received my package
I never received my package. My money has also not been refunded.
High Quality Customized Gifts
High quality, personalized cases that are perfect as a gift! Been ordering one for each of my friends!
Such helpful customer service and…
Such helpful customer service and gorgeous prints!
Cute designs, care about the opinions of customers, and just super amazing
They did a great job at keeping me updated, they made sure that the design was to my liking, and they made it cute and perfect
such a great gift
such a great gift! a few bits i thought were unnecessary and i didn’t use but over great gift, high quality pictures too
Custom phone case
I recently purchased a custom dog phone case from this company. It is absolutely gorgeous!! I got sent a preview and I was in complete awe at how well they designed my dog Bruno! It was made in such a quick amount of time aswell. Absolutely would recommend this company, I love my new phone case thank you so much!
The best gift !
What an amazing gift! Absolutely loved the quality and results. The service was incredible and the shipping time was quick. Will definitely be purchasing from Giftyet again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








