Giga Tires Reviews 

2,426
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,019 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers are really happy with this company, consistently praising the swift delivery of their orders. Customers frequently highlight the excellent product quality, noting that the tires are exactly what they needed and perform wonderfully. Many people also appreciate the competitive pricing and the overall ease of the ordering process. However, some customers also noted issues with order fulfillment, such as receiving defective, incorrect, or incomplete tire shipments. A few other people also felt that there were limitations with the installation service, particularly regarding vehicle database compatibility or unexpected size issues.

What people talk about most

Delivery service

Consumers are highly satisfied with the delivery service, frequently highlighting its speed and efficiency.... See more

Product

People report positive experiences with product, often praising the good quality and great deals on specific... See more

Price

Users describe positive interactions with price, with many reviewers consistently praising the great deals... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that the tires are of good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got my tires at Pep Boys. Problem is that Pep Boys doesnt honor the appointment unless you call them that morning or day before. Too many customers dont show up. So i had to wait 3 hours to get m... See more

Rated 5 out of 5 stars

It was my first time buying tire from Giga but it was a great experience. All I did was pay and my tire was delivered and installed in no time. I will definitely used again in the future. I recommend... See more

Rated 5 out of 5 stars

My experience with Giga Tires was excellent. Their online ordering process is smooth, intuitive, and quick — everything from selecting the right tire size to checkout was seamless. Communication was c... See more

Rated 5 out of 5 stars

Seriously , I got my tires in 38 hours. No way with timelines like that, could anyone be unhappy. Some people say the service might be iffy, but people should shut up if they get their tires this fast... See more


Company details

  1. Vehicles & Transportation

Written by the company

At Giga Tires, we are all about making your tire shopping experience simple and convenient. We offer high-quality new tires that you can easily order online, no matter where you are in the US. We´re all about fast and affordable shipping, thanks to our network of warehouses all over the country. Whether you want your tires delivered right to your door or to your local tire shop, we´ve got you covered. Plus, we´ve got a wide variety of tires to choose from, whether you prefer top-name brands or more budget-friendly options. So, when you need new tires, think Giga Tires, and hit the road with confidence!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,426)

2,008 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

I ordered a 215/45r/17 tire because of…

I ordered a 215/45r/17 tire because of the price of$47.00 when I went to check out it said the total was $56 I was fine with that. It billed my credit card for $80 what a rip off never again will order from gigatire. I am in the automotive business and will tell every person I have contact with what a Rio off gigatire is.

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

Broken belt on new tire

One of the tires I received had a broken belt which caused a bubble on the side of the tire. I noticed this right after installation.

The tire shop Giga referred me to was also less than honest. They were supposed to mount balance and provide new valve stems. They called and told me my order was ready, they sent me on my way only for me to notice the tires were not balanced and did not have new valve stems.

Working with the Giga tire warranty department turned out to be a fiasco as well. In order to process the warranty claim the tire has to be dismounted and documentation provided. This incurs additional cost and vehicle downtime just for the possibility of the claim being accepted. With the amount of money and time required to do this you could purchase a new tire on your own.

I will not be purchasing from Giga tires again. The chances of the order having a defective part is not worth it.

Also for reference this is my first review on trust pilot but I have nearly 500 reviews on Google. This is an honest review.

June 7, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased 4 tires. GigaTires has my $ and I only have 3 tires

I purchased 4 tires. I tire was the wrong size. I returned the tire & was sent a confirmation of the correct tire being sent. Then I get an email saying they dont HAVE the correct tire. Their website still says that my tire is in stock & available for purchase. Its been almost a MONTH and I have 3 of the 4 tires I paid for. No refund. No replacement. Now having to contest the charges. Do yourself a favor, stay away. The hassle is NOT worth it.

June 10, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fast shipping

Fast shipping. The tires appear to be of good quality. I've put 2K miles on them already and they seem just as good at OEM Bridgestones for a quarter of the cost.

July 3, 2026
Unprompted review
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

To begin with the tire price was my…

To begin with the tire price was my main interest. You offered the best deal compared to others. This was an online transaction and your website was user friendly. Lastly your product arrived earlier than expected. Do it made my total experience overall most excellent.

June 18, 2026
Unprompted review
Rated 2 out of 5 stars

Incredibly slow

Waited 3 days for my original order; wrong tires were sent. Waited another 11 days for the correct tires to arrive. Waited another 2 days for the installer to put them on my vehicle. In all, I was without my vehicle for about 2 weeks. I won’t buy from Giga tires again. At minimum they could have express shipped the correct tires.

June 9, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look