First of all: WHY must I rate in english language? Bull... - I ordered on a german webpage! Second: Your Webpage is MORE THEN CONFUSING regarding recuring orders ("Rasierklingen-Abo"). You c... See more
Company replied
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See what reviewers are saying
The structure of the website is relatively confusing. Why are specific products (Gilette Labs) not in the shop? Filtering in the shop is confusing, where can I finde Proglide Razors ... not und... See more
Company replied
Handling of the online shop was okay, but process with Apple Pay is not so userfriendly like it has to be. Why I have to answer so many questions about name, address and so on, although Apple Pay incl... See more
Company replied
I like the gel for an underarm deodorant so I tried Gillette clear shield. The mechanism wouldn't push the deodorant up to use so I thought maybe it was just that one that was defective. Later on boug... See more
Company details
Information provided by various external sources
Für das Beste im Mann: Mit praktischen Tipps, Informationen zu verschiedenen Produkten und tollen Aktionen wird Ihre Rasur zum echten Erlebnis. Erfahren Sie jetzt mehr über die Gillette Herrenrasierer. Gleich lesen!
Contact info
United Kingdom
- gillette.de
1.8
Poor
936 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great offers and I hope fast shipping.
December 1, 2021
First impressions
I would have liked to have bought a new razor. But I couldn't find a proper one.
December 1, 2021
The offered article was not available…
The offered article was not available and could not be ordered! I had to order something differen!
November 30, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Top site and excelent product Mach3!
November 29, 2021
Reply from Gillette
Thank you for the 5 star review.
I am so pleased to hear this and we look forward to your next order.
Cheers,
Matt
Newleter rebate was not possible to add…
Newleter rebate was not possible to add to the order
November 28, 2021
A very nice shopping experience.
November 28, 2021
Reply from Gillette
Thank you for the 5 star review.
I am so pleased to hear this and we look forward to your next order.
Cheers,
Matt
Forces you to open an account
Price ok, but you have to open an account, what I did not want. It seems Gillette is only a brand anymore - other company named in Terms and Conditions.
November 25, 2021
Order placed and paid by PayPal
Order placed and paid by PayPal. Screen confirmation once all was entered.
Soon after I received an email that there was payment issue which needed to be resolved. I chose payment via Amex and got rejected. My Visa then worked.
Hope this was only a temp system glitch and nothing serious. Will monitor cards for hackers and double booking
November 25, 2021
Reply from Gillette
Thank you for the 5 star review.
I am so pleased to hear this and we look forward to your next order.
Cheers,
Matt
Cumbersome Recognition of the 10%…
Cumbersome Recognition of the 10% Welcome Discount. I wanted to fast place an Order and did not found the promised 10 % Welcome Discount. It was mentioned in the separate e-mail after i already wrote a message to your helpdesk. Also on my last package blades the name was Gillett Fusion 5 Proglide, i could not find this name and product in the shop. So i could only order the Gillette Fusion 5 Blades.
November 23, 2021
Reply from Gillette
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Matt
Rascals like everyone else!
November 22, 2021
Reply from Gillette
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Matt
Reply from Gillette
Thank you for the 5 star review.
I am so pleased to hear this and we look forward to your next order.
Cheers,
Matt
Best Razor to use!
I really love this product and I'll suggest everyone to please try it once.
November 20, 2021
Reply from Gillette
Thank you for the 5 star review.
I am so pleased to hear this and we look forward to your next order.
Cheers,
Matt
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