gingerchi.com Reviews 

195
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered a Mothers Day gift for myself and my mom-I LOVE the silk pillowcases ! Also the jade comb that is wonderful for hair stimulation. I have been happy with all the products I have gotten over t... See more

Rated 5 out of 5 stars

I HAVE HAD THE PLEASURE OF USING SEVERAL OF GINGER CHI PRODUCTS. THEY ARE ALL GREAT PRODUCTS. I THINK YOU WOULD ENJOY THESE PRODUCTS AS I HAVE. LISTED BELOW ARE THE PRODUCTS I HAVE USED. MUSLIN F... See more

Company replied

Rated 5 out of 5 stars

I purchased several different jade guasha and bian tools along with face regenerative oil and juniper oil. The tools are effective and high quality, I'd recommend buying from Gingerchi over other bout... See more

Company replied

Rated 5 out of 5 stars

Love GingerChi! The website is secure and easy to navigate, which I appreciate. The products arrived in no time and I had the option to protect my purchase through Route, which I did take advantage... See more

Company replied

Company details

About gingerchi.com

Written by the company

Shop Jade Roller & Gua ShaTools
Shop Skincare Products
Shop Body Care Products
Shop Treatments
Blog

About GingerChi

GingerChi is a New York based Indie beauty Company using all-natural and pure plant-based ingredients. Based on the concept of yin yang and ‘Chi” this natural and organic Beauty line uses ginger and therapeutic essential oils to bring out beauty from within. Founded in 2011 by Anna Lam, the company also opened a Therapy Room in 2019, offering unique Treatments such Acupuncture and GuaSha Facials, Acupressure Body Massage and Rebalancing Deep Cleanse Facials.

Our Mission

GingerChi offers safe and alternative solutions with high quality ingredients without the plethora of chemicals. Hand made in small batches to ensure freshness, eco-conscious GingerChi uses sustainable packaging, plant based and wherever possible organic ingredients. The first to introduce the Jade Roller in 2012, GingerChi prides itself in sourcing the best quality and sustainable Facial tools and accessories from around the world to compliment the all-natural beauty line.


Contact info

4.9

Excellent

TrustScore 5 out of 5

195 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(195)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

kind and caring help

they allowed me to come pick up even though i didn't get a notification that the item i ordered was ready. the owner was very kind, explained everything to me, allowed me to select which one I liked, and gave me a sample serum to use. i thank you very much!!!

January 3, 2023
Rated 5 out of 5 stars

Always a win

Really love the products from GingerChi. Customer service is amazing. Very helpful and patient when helping me through any confusion. The products have not disappointed in the slightest. You can feel the quality in their products. Can't wait to try them all.

December 12, 2022
Rated 5 out of 5 stars

Pleasantly Pleased

Great shopping and service! Shipping was on time. Very pleased with the packaging and the product. I will be shopping again

December 20, 2022
Rated 5 out of 5 stars

Jute Body Dry Brush

Love the body brush. Arrived quickly and appears and performs as stated. There was even a little insert of instructions included for use and care. I have used it only a handful of times so far but I did feel refreshed each time after use.

November 22, 2022
Rated 5 out of 5 stars

Great Quality

I love the quality of Ginger Chi products. I have given many as gifts and they always receive rave reviews.

December 21, 2022
Rated 5 out of 5 stars

I love GingerChi

I love GingerChi. I am on my third GuaSha face comb combo from them and absolutely love it. It is amazing quality and the orders always show up promptly.

December 12, 2022
Rated 5 out of 5 stars

Ordering was super easy

Ordering was super easy, and my items arrived very fast! I got the comb and the roller, and I LOVE them both. I love the way they stay cold no matter what! Great products I could not be more pleased.

December 5, 2022
Rated 5 out of 5 stars

Would order again!

Outstanding customer service. The products look awesome and everything was packaged nicely. It arrived really quickly.

November 14, 2022
Rated 4 out of 5 stars

Good products

Overall, I like the products I received. I haven't had a chance to use them all but they're good. The comb is the only disappointment. It's quite painful to use - I was not expecting that. I do love the jade rollers. they're beautiful! We will see how they hold up as I use them a lot during treatments with my patients :)

November 7, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look