Ginge Tours Ltd / Mendip Travel Reviews 205

Geoff made an excellent job of arranging a short-notice trip to Paris to celebrate our Silver Wedding Anniversary.
My husband is disabled and was still recovering from an eye operation. We wanted to make sure that the arrangements would be suitable and as stress-free as possible.
We liked the fact that Ginge Tours are local and that Geoff was offering a personal service.
Whilst Geoff could not get the dates we wanted at our preferred hotel, he quickly came up with some other options for us to choose from in the same locality.
Geoff also arranged all the rail travel, including booking "Special Mobility Assistance", which we didn't even know existed. This showed that he understood my husbands' disabilities.
Throughout the booking process, Geoff kept us informed of how things were going.
We were very impressed with the attention to detail and the fullness of the information contained on the itinerary.
When we encountered a problem with our hotel room, we called Geoff and he immediately helped to sort things out. We particularly like the fact that Geoff makes himself available 24/7 to help his customers.
Overall, we found Geoff provided a very professional, customer-focussed service. We have no hesitation in thoroughly recommending Ginge Tours and will use them again in the future.

I asked Geoff if he could arrange a trip for my wife and I to Zurich, Switzerland so we could attend the Bruce Springsteen Concert taking place there on 13/6/23...... to complicate matters I asked if it was possible for us to fly to Milan spend a few days there and then travel by train to Zurich for a couple of nights before returning to Milan to fly home.
I have to say Geoff did an amazing job sourcing Flights, Train tickets and providing details of suitable Hotels for us to choose . The whole trip went like clockwork and we had a fabulous time we had 4 nights in total in Milan and 2 nights in Zurich encompassing 3 Hotels each of which were excellent
The most impressive thing about 'Ginge Tours' is the personal attention Geoff provides from the 'itinerary package' you receive to the high level of communication from Geoff throughout the process. He is always available to answer any queries and is happy to be on hand should we have experienced any difficulties whilst on the trip...... needless to say we had no issues whatsoever and my wife and I both feel this was down to Geoff's meticulous planning.
I have no issues whatsoever in using Ginge Tours again and have already recommended him to my friends and family

A great personal service from Geoff, made booking our next holiday so straightforward.

Really refreshing to be able to speak and deal with a human being rather than being funnelled towards a website or app.

No hesitation in recommending Ginge Tours to family and friends.

Great service from Geoff at Ginge tours
Took care of everything for our holiday at Furteventura
A very good experience

I set Geoff and Ginge Tours a travel challenge. I wanted a trip to Berlin, that includes flights and accommodation and most importantly tickets to see Elton John in the Mercedes Benz arena on the 2nd night we were there.
The experience offered and delivered was incredible and beyond mine and anyone's expectations. The flights were at times I wanted. The accommodation couldn't have been better located and Geoff must have worked hard to find it for us. He of course also some excellent seats for the concert.
Outstanding personalised service by Ginge Tours!

Geoff provided service from the point of first contact.
His personal service and communication cannot be faulted.
I cannot recommend Gingetours highley enough!
Thanks
Dean

Geoff and his team made booking our recent company golf trip so easy and hassle free. Nothing was too much trouble and we had a great 4 days in Portugal. We booked our Hotels, Golf Courses & Car Hire with Ginge tours and everything ran perfectly. It is such a pleasure when you don't have to worry about anything. I will 100% be using Ginge Tours again in the future and have no hesitation in recommending them.

Excellent location, good hotel, just what we wanted. Superb first experience with Ginge Tours. Will certainly use again.

We had already booked our flights to Iceland before we heard about Ginge Tours. We hadn't had time to think about anything else, what we wanted to do, where we planned to go or to stay.
Geoff just took away all that stress, by organising car hire, advising about accommodation, route, driving time each day and our options for activities such as glacier caves and snowmobiling.
He booked all the hotels we chose from his shortlist at very good prices. Then, when we phoned him half-way through our holiday asking if we could cancel two of the hotels he had booked and change our route to do the full circuit of the Iceland ring road (we had spent several days on the south coast in heavy cloud) he not only cancelled our bookings, enabling us to drive north (and so see the Aurora Borealis!) he booked us into the best room of a beautiful hotel for our anniversary.
Absolutely amazing personalised holiday planning service. Thank you, Geoff!

We had an excellent experience with Ginge Tours. They met our brief for hotel and travel with a professional and comprehensive service, good attention to detail and we were able to relax knowing that everything had been taken care of. Nothing was too much trouble and we will definitely look to use them again for both business and leisure bookings in the future.

Great Service, Great Deal from an excellent Independent Travel Agent. Took all the stress away from booking the holiday. Got us the exact location we wanted. Any questions answered quickly. Would definitely recommend Ginge Tours.