Giraffe360 Reviews 

We've used Giraffe360 since launching our independent estate agency three and a half years ago, and it's been invaluable from day one.

As a small agency, we pride ourselves on exceptional service and high-quality marketing. Giraffe360 enables us to produce outstanding photography, virtual tours and floor plans, helping us stand out against larger competitors.

We regularly achieve higher property portal click-through rates than competing local agents, while the virtual tours are fantastic for social media and helping buyers explore properties before and after viewings.

The quality of our marketing also helps us win new instructions, and the time saved producing floor plans and other content is a huge bonus.

For any estate agent looking to improve their property marketing while saving time, Giraffe360 is an absolute no-brainer. Highly recommended!

**Absolutely Amazing – Highly Recommended!**

Giraffe are absolutely fantastic! The team are incredibly friendly, professional and genuinely go above and beyond to deliver an exceptional service.

Their attention to detail, positive attitude and willingness to help really set them apart. Nothing is ever too much trouble, and it's refreshing to deal with people who genuinely care about what they do.

An outstanding company with an amazing team. I cannot recommend Giraffe highly enough. Keep up the brilliant work!

As a relatively new person to the industry, have Giraffe360 there for me has been fantastic. The training and follow up support has been outstanding. Its easy to use and produces great results. The additional benefit of AI enhancements make it super easy to personalise images. Great product and great support team as well.

Dan from Giraffe was great! Always super helpful and really responsive !!

We’ve been using Giraffe for four years now, and we wouldn’t be without them. The products have become an integral part of our service and our clients are always so pleased with the results.

Their constant evolution and Daniels keenness to share new ideas with us ensure that, as agents, we remain at the forefront of our industry.

I am so impressed with Giraffe 360 and absolutely cannot recommend them enough! I was paying a professional photographer $300 to take photos of photos of all my new rentals and sales. One month I had 10 new rentals, and did not want to pay $3,000 to get professional photos of all the properties. I found Giraffe 360 through an Instagram add, and decided to try it. The photos and editing that it does looks better than the professional photographer I was using! I have always loved taking photos, but didn't know how to edit to where they would look professional. Giraffe360 does all of that for me now, and it has been a game changer for me! I even turned what was supposed to be a rental listing into a For Sale listing. Once the owners saw my photos, they were so impressed with how much better they looked than the last Realtor who had it listed. It gave the condo an entirely different look and feel, and with the wide angle lens, I was able to fit the entire room in the frame. The last sales listing agent just took photos with his cell phone. They decided they wanted to try and put it up for sale again with my photos, and I received several offers! The other agent, never even had one showing! Photos are everything in real estate! If you don't have great photos, you are doing a huge disservice to your sellers and landlords! Giraffe 360 has been a huge asset to me! I am able to offer my clients professional photos, floor plans, self guided tours, etc, at no additional cost to them, and I am saving thousands! Their customer service is also VERY TOP NOTCH! One of the legs on my tripod got bent. I emailed expecting them to ask a lot of questions and charge me to send a new one. To my surprise, no questions were asked. They sent a new one right away, and emailed a paid return label for me to send the broken one back. Giraffe360 is a breath of fresh air when it comes to the way they do business! I will forever be their customer!

I am a real estate broker of 22 years and a real estate photographer of 9 years. I started with a competitor’s camera as well as a few others.
When I was introduced to Giraffe360 Pro, I was amazed. The thoroughness of the products provided by one scan are incredible. I can provide my fellow Realtors with HDR Photos, ANSI accurate floor plans with sun movement, exciting fly-through videos, exquisite virtual tours, AI virtual staging, and so much more not to mention the social media products agents need.
If ever there was a reason to change cameras for real estate, this is it!
Giraffe360 doesn’t stop improving the photographer’s experience and profit by blowing away the competition.

I have been working with Giraffe360 for over 3 years and I can't say enough great things about them. The Giraffe360 camera and platform are a huge asset to my business. Their customer service is top tier. I would highly recommend the products.

What impressed us most is how simple the whole process is. Capturing high-quality content is quick and doesn’t disrupt vendors or tenants. The final output looks polished and professional, helping our listings stand out in a competitive market. A great tool for modern real estate marketing.

A long time user - staff are always attentive and helpful when needed which isnt often as the product is so good! Perfect quality photography and amazing virtual tours - highly recommend

Everyone in the team is super friendly and helpful. I like their approach.

Giraffe 360 Staff are absolutely fantastic, nothing is too much trouble and their response times are extremely prompt - Thankyou guys
Anthony Parris
MR Homes

What a disappointment ! I was approach back in 2021 by a rep from Europe, and even though I am living in the United States, I am from France and I thought that it would be cool to support a european company while using a product that seems very interesting. I finally got my camera this year, few month back, and it has been a complete nightmare! First of all, the customer service is terrible, I kept having different reps reaching out to me and not even knowing what the previous rep had said, making the " not so welcome " process very confusing. Then a few weeks down the road, my access to the dashboard was literally canceled, my account was canceled, even though I had paid my dues, and was just waiting for someone to send me the next invoice of $191 , but nobody did, they just canceled my account for " inactivity ". How come, as I was actually working on a test project with uploads and trying the different features. Well, here the real reason ! They cancel my account, at $191 per month, then upsell it to $233, under the lame excuse that it was a " system error " and my account was canceled " by mistake " , then after I decided, reluctantly to go forward, the price was " adjusted " to $252 when they sent me the new contract , which i sign at this point just to be done with it. Oh but wait! it gets better! Today i received the invoice, and now i have to pay $512 !!! That's more than double the amount that i have ALREADY paid when the camera was shipped to me after i chose my monthly plan + addons, so why in the world would i agree to pay AGAIN ? For a mistake that was done on this company side, not mine, and I have to pay more money as a result ? Actually, I can go right now on their website and have a camera shipped to my house for under $250, so, AGAIN, why would I even consider to pay double, $512, for a product AND service already paid, so you guys can feel better about your complete lack of professionalism ? Like I said, what a disappointment ! I really encourage consumers to be cautious of these fraudulent and unethical tactics!

Hasan was super helpful when I uploaded more photos in error - he resolved it for me quickly and easily. Really recommend this camera and product. The service is brilliant.

Always find the support amazing with Giraffe 360 and we absolutely love the camera, the quality of the photos and the platform is very user friendly.

The one stop shop for professional photography, with just one simple press of the button. Giraffe takes care of it all for you, from floor plan, to photos, to a virutal tour. For a typical 3 bedroom semi-detached house the photo shoot will take no more than 45 minutes, then all you do is bring the camera bag to the office, choose the upload option and let the software do the rest. One you have a Giraffe360 there is no other beast that will compare!

Using Giraffe360’s technology has streamlined our marketing process. The visuals are incredibly detailed and help clients get a true feel for the homes before visiting.

Amazing product and software.

fantastic equipment and the customer service is second to none!