Giraffeandcustard Reviews 

213
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including jumpers, cushions, and hoodies, often noting the excellent fabric and detailed designs. The ordering process is frequently described as easy and efficient, contributing to a smooth overall experience. Many people highlight the fast and timely delivery service, with items arriving well-packaged and in perfect condition. The service provided is often commended for its excellence and good communication. However, some customers mentioned minor disappointments with specific requests not being fully accommodated, such as custom design alignments or unisex sizing not fitting perfectly for women.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with their... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent quality... See more

Delivery service

Customers had positive experiences with delivery service, with many delighted by the speed of delivery, often... See more

Order

Users describe positive interactions with order, highlighting an easy and quick ordering process. Many... See more

Service

People report positive experiences with service, often describing it as great, brilliant, and fantastic.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gary was really nice, had to exchange jumpers cause of sizing and he made this really quick and easy for us. Easy pick up as location in Newport. Easy and efficient website. Love these jumpers! Happy... See more

Rated 5 out of 5 stars

I ordered personalized cushions and they are such good quality very detailed. The ordering process was quick as well as delivery I am really impressed with my purchase so Thankyou very much!!

Rated 5 out of 5 stars

Very good Service, Very pleased with the item , & communication would Highly recommend this Company’ item arrived on time & in perfect condition. Would Definitely use Again.Thank-you .

Rated 5 out of 5 stars

I bought 2 Sandown Bay t shirts, which were delivered in 6 days which is excellent delivery time. They are v good quality cotton, no unpleasant smell which so many new clothes now have. The Sandown Ba... See more


Company details

  1. Gift Shop

Written by the company

Giraffe and Custard are a unique business. We design and print unique and Personalised products and gifts for all occasions. All our products are printed to order with fast shipping. We offer products including T shirts, Cushions, Tote Bags, Mugs and much more. Simply use the website to select your product and use the personalisation fields to create your unique gift.


Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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4.9

All reviews

(213)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

Cushion order…

Ordered a personalised cushion but a mis-communacation meant that the order was cancelled by supplier, however after speaking to Gary Knight (owner) it was resolved immediately, I have recieved the cushion and it is amazing. Thank you

July 28, 2022
Rated 5 out of 5 stars

A quality item with a personal twist…

We ordered a personalised metal sign for my Wife’s new greenhouse, it was easy to order, great value and arrived very quickly. It’s perfect and will take pride of place over the doorway!

June 18, 2022
Unprompted review
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Rated 5 out of 5 stars

Amazing quality

Amazing quality. Cushion is made from such lovely fabric and always the loveliest designs and font. Couldn't be happier! Thank you.

February 17, 2022
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