Our experience with Girlings was appalling. They attempted to withhold an elderly tenant’s deposit to pay for what appeared to be the landlord’s refurbishment of already outdated décor. They... See more
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I have been living In Girlings property for over a year and I certainly do not agree with the five star ratings. Our property manager is not very helpful at all. When visitors come and we are out he... See more
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Very sad during this Covid 19 crisis Girlings had offered help. I am key NHS worker and I temporary lost Job due to most of suspended Out patients Heart assessments. As I am in Limbo with my Furlough... See more
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Girlings service has gone seriously downhill since the move to Bath. Phone calls go unanswered and e-mails unresponded to. I have been trying to find out what is happening with the rent review on my p... See more
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Company details
- Retirement Scheme Provider
- also in
- Apartment Rental Agency
- Condominium Rental Agency
- Property Management Company
- Real Estate Rental Agency
Written by the company
Helping you to discover the freedom renting in retirement can bring…. Girlings is the UK’s leading retirement property letting agent, for over 25 years we have been specialising in letting age exclusive homes allowing people to continue to live independently in later life.
Contact info
2 Crescent Office Park, BA2 2AF, Bath, United Kingdom
- 01225 251 916
- lettings@girlings.co.uk
- girlings.co.uk
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Thank u for providing me with such a…
Thank u for providing me with such a nice property

Reply from Girlings Retirement Rentals Ltd
In general very good service

Reply from Girlings Retirement Rentals Ltd
excellent service from start to finish
excellent service from start to finish, very helpfully nothing to much trouble.

Reply from Girlings Retirement Rentals Ltd
Helped my mum to move into a retirement…
Helped my mum to move into a retirement place which was hard but Girlings have been great and very approachable and helpful and anything I didn't understand were happy to clarify with me to pass onto my relative excellent advice and help

Reply from Girlings Retirement Rentals Ltd
Lack of information
In the short time that we have been tenants, reaction times to one or two maintenance problems have proved to
be disappointing. Furthermore, when we considered accepting the tenancy of our 3rd floor flat, the provision of a
lift proved to be of utmost importance, Unfortunately we were not made aware of the limited use which has proved to be detrimental to our tenancy.
For future reference we suggest that your company inform future tenants of this anomaly.
Regards
Mr & Mts D Fagan

Reply from Girlings Retirement Rentals Ltd
Really helpful and great to work with
Really helpful and great to work with. It was a streamlined and efficient procedure which was so welcome in the circumstances. Thank you all

Reply from Girlings Retirement Rentals Ltd
Girlings were tireless in finding me…
4Girlings were tireless in finding me the right property, finally putting up with me changing my mind over which property to take (the right decision) at the last minute.

Reply from Girlings Retirement Rentals Ltd
No 16 Homecrest House Scarborough
The process of securing the property was excellent. The maintenance side needs some improvements.

Reply from Girlings Retirement Rentals Ltd
Just TRUST
Girlings from the very start have been totally professional. Trust is perhaps the most important part of any companies identity and Girlings has trust in bucket loads.

Reply from Girlings Retirement Rentals Ltd
Everything went well even with the…
Everything went well even with the nervousness of not being sure we could get the keys in time!

Reply from Girlings Retirement Rentals Ltd
Contentment in retirement.
Having previously rented with Girlings, I decided earlier this year to return to the same complex. The apartment was newly decorated, and with new carpeting throughout. The benefits are, having a Manager on site, secure entry system, lovely gardens with seating, a residents lounge which is nicely furnished and available for all to use, plus accommodation for family or other visitors to stay at a very reasonable cost, but best of all I have an assured tenancy which means I can stay indefinitely unless of course, I may need residential care. I am very content, feel safe, and would recommend.

Reply from Girlings Retirement Rentals Ltd
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff who helped me through all the stages of moving to my chosen property. It couldn't have been easier.

Reply from Girlings Retirement Rentals Ltd
Not good at repairs
Not good at repairs, I've been here 10 weeks and still waiting for a light switch to be repaired, rang maintenance on numerous occasions, they tell me they will sort it and let me know. Still waiting.
I completed all paperwork before I moved in, including standing order for rent, first month I had to ring Girlings to give them my rent, rent this month was due 9 days ago, still waiting for girlings to take.
I put in writing before I moved in, to ask if I could change lounge carpet as it is badly stained and, landlord wouldn't replace, I'm still waiting for a response.
On good points, flat is great, love it here 3 minute walk to sandy beach, very quiet, lots of social activities and friendly place to live.

Reply from Girlings Retirement Rentals Ltd
Brilliant experience
Brilliant experience. Very professional staff throughout and caring approach. Could not have been more transparent with their communications. Everone involved in my dealings were efficient, friendly and informative. I highly recommend them.

Reply from Girlings Retirement Rentals Ltd
Smooth procedures in all aspects

Reply from Girlings Retirement Rentals Ltd
Overall the experience was frustrating…
Overall the experience was frustrating at times but thanks to the help of the staff at Girlings all went well.

Reply from Girlings Retirement Rentals Ltd
This is the second time I have rented a…
This is the second time I have rented a flat with Girlings and I have always and still do experience friendliness, professionalism and complete satisfaction.
I would not hesitate to recommend them to anyone I know.

Reply from Girlings Retirement Rentals Ltd
amazing service
We could not have been happier with our dealings with Girlings. We are of course pensioners and they made everything so easy for us on the move from paying the deposit to signing the lease. The heating system was replaced for us very quickly for which we were grateful. Would recommend them to anyone. The people we dealt with at the office could not have been nicer. Brilliant.

Reply from Girlings Retirement Rentals Ltd

Reply from Girlings Retirement Rentals Ltd
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