Acetaia Giusti Reviews 1,019

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their rich flavor and how they enhance various dishes. Many consumers also commend the staff for their extensive knowledge, enthusiasm, and helpfulness, making the tasting and purchasing experience enjoyable and informative. The ordering process, whether online or in-store, is frequently described as smooth and efficient, with many appreciating the quick and reliable delivery service. However, some customers experienced issues with their orders, including incorrect items or delayed deliveries. A few reviewers also noted concerns regarding the packaging, describing it as flimsy or messy, which occasionally led to worries about product safety during transit.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the exceptional quality... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, consistently praising the outstanding products and craftsmanship. Many... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their knowledge, friendliness, and... See more

Order

Clients share positive opinions on order. Many customers praise the quick, reliable, and smooth ordering... See more

Based on these reviews

Rated 5 out of 5 stars

After being cheerfully greeted at the entrance, we enjoyed a balsamic tasting that included 25 to 100 yr old samples. Wow!!! The subtle differences between the samples were explained so we could mak... See more

Rated 5 out of 5 stars

GIUSTI is a beautiful place to visit. The tour was truly a highlight of our trip to Italy. We gained so much knowledge about the production of balsamic vinegar. The tasting was amazing! I’m so glad th... See more

Rated 5 out of 5 stars

I visited your store near the Duomo in Milano to purchase a gift for a friend in the United States. Your both associates in the store were terrific, knowledgeable and enthusiastic about all your prod... See more

Rated 5 out of 5 stars

The lady was very informative on the different types of balsamic and what each is best used for, we are extremely happy with our choices. We ordered a large selection and had it shipped back to our ho... See more


Company details

  1. Food Seasoning Manufacturer
  2. Food Producer

About Acetaia Giusti

Written by the company

Founded in 1605, Acetaia Giusti is the oldest producer of Balsamic Vinegar of Modena.
Since then, the Giusti family has handed down from generation to generation the knowledge, sensitivity and passion necessary to make a high quality Balsamic Vinegar of Modena, guarding all the secrets of the ancient and traditional Modena art of vinegar making.
Today Giusti is present in over 50 countries worldwide, with flagship stores in Modena, Milan and Bologna, corners in Rinascente and Eataly, and in the most exclusive hotels and restaurants in the world.


Fondata nel 1605, Acetaia Giusti è il più antico produttore di Aceto Balsamico di Modena.
Da allora la famiglia Giusti tramanda di generazione in generazione la sapienza, la sensibilità e la passione necessarie a produrre un Aceto Balsamico di Modena di grande qualità, custodendo tutti i segreti dell’antica e tradizionale arte acetiera modenese.
Oggi Giusti è presente in oltre 50 Paesi al mondo, con flagship store a Modena, Milano e Bologna, corner in Rinascente e Eataly, e negli hotel e ristoranti più esclusivi al mondo.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

We have purchased the remarkable…

We have purchased the remarkable product from Acetaia Giusti in Modena several times. We always ship the product to our home in the US. We always receive it fast and the quality is the best Balsamic Vinegar we use at home.

October 8, 2025
Rated 5 out of 5 stars

We learned a lot about the process of…

We learned a lot about the process of making balsamic vinegar while visiting the shop in Milan. Got to taste the different varieties. We shipped some home to the United States and it was very easy process.

September 23, 2025
Rated 5 out of 5 stars

My experience was excellent

My experience was excellent. The service was smooth and professional, but what truly stood out was the quality of consultation.I felt well advised, listened to, and supported throughout the entire process.

September 22, 2025
Rated 5 out of 5 stars

Incredible balsamic vinegar

Incredible balsamic vinegar. Absolutely the best my family has experienced. The representative in the store was very helpful and make the experience wonderful.

September 19, 2025
Rated 5 out of 5 stars

Impromptu tour

We did not have a reservation, but the staff made us welcome and did a wonderful, informative tasting tour for us. We purchased vinegar and the shipping home to US was easy.

September 29, 2025
Rated 5 out of 5 stars

Very pleased!

I ordered this as a gift for our cousins in Italy after they took us to Giusti last month. Even with the personalized name plate, the order shipped in only 3 days. Very pleased!

October 2, 2025
Rated 5 out of 5 stars

Our sales person was knowledgeable and…

Our sales person was knowledgeable and explained all products in detail to us. The ability to taste test was great and after purchasing product, the ease of shipping the product back to the US was fantastic. Highly recommend, the products are unmatched

September 17, 2025
Rated 5 out of 5 stars

The 10% discount was not deducted form…

Package received in good condition.
The 10% discount was not deducted from my invoice.

September 30, 2025
Acetaia Giusti logo

Reply from Acetaia Giusti

Dear Leen,
Thank you very much for taking the time to leave us this review. We are truly sorry to hear about your experience.
As we explained in our email to you on October 1st, the promo code you received is still valid for your next online order.
Please simply reply to that email if you have any further questions or require assistance. We would be more than happy to help you directly.

Warm regards,
The Giusti Team

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