GiveWP Reviews 82

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, expertise, and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting the efficiency and ease of their overall experience. However, some customers also noted issues with the product itself. A few people mentioned that despite purchasing the most expensive version, they were unable to get it working satisfactorily, and in one instance, received no reply to their concerns.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being responsive,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the excellent,... See more

Response time

Users describe positive interactions with response time. Many customers praise the quick response times, with... See more

User experience

People report positive experiences with user experience. Customers praise the ease of setup and use, noting... See more

Product

Consumers find the product to be ambiguous. Many reviewers praise it as an excellent product, highlighting... See more

Based on these reviews

Rated 5 out of 5 stars

Alex at GIVEWP has been a lifesaver more times than I can count. He’s always quick to respond, incredibly helpful, and knows exactly how to get to the root of any issue. Whether it’s troubleshooting s... See more

Company replied

Rated 5 out of 5 stars

Our donation form has a custom dropdown field, and we wanted it to be a required field. Unfortunately some donors were ignoring the choices. Customer support provided the code to compel the donor to s... See more

Rated 5 out of 5 stars

GiveWP is very easy to setup and use. We decided to purchase the complete plugin package. This decision has more than paid for itself - especially with the feature to offer donors the ability to cov... See more

Company replied


Company details

  1. #40 of 337 best companies in Software Company

About GiveWP

Written by the company

GiveWP is the leading WordPress donation plugin, empowering nonprofits and individuals to raise more money online. Our platform simplifies the fundraising process by offering powerful tools designed to help organizations collect donations, manage donors, and create engaging fundraising campaigns — all within WordPress.

With over 100,000 active installs, GiveWP makes it easy to customize your donation forms, track donor activity, and access advanced reporting while keeping donor data secure.

We’re committed to supporting organizations that are dedicated to making a positive impact in their communities and the world. Whether you’re a nonprofit, school, religious group, or community organization, our tools empower you to inspire change, do good, and make a lasting difference.

Features
GiveWP offers a wide range of features built to supercharge your nonprofit’s fundraising efforts:

♻️Recurring Donations: Encourage sustained support by allowing donors to create automatic, recurring contributions.
💸 Fee Recovery: Maximize your fundraising by allowing donors to cover transaction fees, ensuring more money goes directly to your cause.
💑 Peer-to-Peer Fundraising: Empower your supporters to raise money on your behalf with customizable, team-based fundraising campaigns.
🏗️Customizable Donation Forms: Easily create forms that match your branding and fundraising goals with no coding required.
🌉 Payment Gateways: Seamlessly integrate with popular payment gateways like Stripe and PayPal to securely process donations.
⚙️ Form Field Manager: Add, remove, and customize form fields to collect the information most important to your organization.
💚 Funds and Designations: Allow donors to choose specific funds or causes to support, giving them more control over where their contributions go.
👩🏽‍💻 Donor Management: Track your supporters directly within WordPress. Our donor database is a simplified CRM with tools like donor profiles, donation history, and notes.

Whether you're running a small grassroots initiative or managing large-scale campaigns, GiveWP can help you maximize your impact.

Website

Book a Demo

Check out Our Pricing

Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

GiveWP's great response time & good help

GiveWP were very quick to get back to me about an issue on our website. What they suggested was the correct fix. What a relief.

July 3, 2025
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Reply from GiveWP

Hi, Clive!

It’s great to hear the fix worked smoothly and quickly for you. Having the right solution fast really makes all the difference.

Let us know if you need anything else!

Rated 5 out of 5 stars

Excellent program and support

I've been running GiveWP on two donation sites for the last five years and I love the program - but what's even better is the customer support. They get right back to me with answers that work. They're also very cheerful and seem to like what they're doing. I highly recommend GiveWP

July 2, 2025
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Reply from GiveWP

Hi, Bettina.

Your kind words truly make our day! We work hard to ensure that your success with online donations is always our top priority, and it means a lot to know that our support made a positive impact. Thank you for sharing your experience with us.

If you ever need help, drop us a message and we'll happily help you. Have a great day! :)

Rated 5 out of 5 stars

They were quick and answering and gave…

They were quick and answering and gave clear answers. Responded back quickly to my questions.

June 26, 2025
Unprompted review
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Reply from GiveWP

Hi, Jenny.

We are glad our team was able to help you with the questions you had. We are here to help if you need further assistance.

Have a great day!

Rated 5 out of 5 stars

Exceptional customer support and documentation

Responsive, quick, effective customer support to supplement their excellent, detailed and crystal clear documentation

June 20, 2025
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Reply from GiveWP

Hi, Anne.

We’re glad the support and documentation met your expectations. Clear guidance and quick assistance are priorities for us, and it’s great to know they made a difference. Reach out anytime you need further help.

Rated 5 out of 5 stars

Great service

Fast, easy to understand solution provided by Robin & Rick. Thank you.

June 25, 2025
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Reply from GiveWP

Hi, Liz.

That's wonderful to hear — we'll be sure to pass your thanks along to Robin and Rick! We're glad the solution was quick and clear. If you ever need anything else, we're here for you!

Rated 5 out of 5 stars

Understood impact on our site

Overnight responses, due to the to the time diffs, but resolved the issue in a timely manner. Understood we had a production site that became unable to take donations due to the app failure. (Should never have happened, but that was product conflict with other services in a WordPress installation - not unusual.)

June 12, 2025
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Reply from GiveWP

Hi there.

We’re really glad we could help get things back up and running in a timely manner. Even with the time difference and the complexity of plugin conflicts, it's great to hear the resolution met your needs. We're here anytime you need support!

Rated 5 out of 5 stars

Prompt and very helpful technical…

Prompt and very helpful technical support. Rick Alday and Alex Coleman are always on top of things and give me efficient code fixes.

Secure plugin (I found it most immune to bot attacks). Many useful add-ons.

June 9, 2025
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Reply from GiveWP

Hey there!

Thank you so much for the great feedback! We're thrilled to hear that Rick and Alex have been able to provide you with prompt and effective support — they’ll be happy to hear this. It’s also great to know you’re finding GiveWP secure and flexible with the add-ons.

We're here whenever you need us!

Rated 5 out of 5 stars

Took us all a while but the problem got…

Took us all a while but the problem got solved. Thank you for the effort.

May 27, 2025
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Reply from GiveWP

Hey, Max!

You're very welcome — we really appreciate your patience throughout the process. It was a team effort, and we're glad we got to the bottom of it together.

If anything else comes up, don't hesitate to reach out!

Rated 5 out of 5 stars

Clear communication leads to excellent outcomes.

The folks I have worked with are patient, knowledgable and clear in their communication. Add to this an impressive level of responsiveness I have received and it's easy to give this organization a highly favorable review.

May 29, 2025
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Reply from GiveWP

Hello, Mike.

We're truly glad to hear that your experience with our team has been positive. We take pride in offering clear, responsive, and knowledgeable support, and it means a lot to know that it made a difference for you.

If you ever need anything else with GiveWP, we're always here to help!

Rated 5 out of 5 stars

Great support

May 14, 2025
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Reply from GiveWP

Hi, Issa!

Thanks for taking the time to write this review – it's important for us. If you need assistance in the future, feel free to message our team and we'll happily help you!

Have a great day.

Rated 5 out of 5 stars
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Reply from GiveWP

Hi, Carlos!

We are glad to help you. If you need help in the future, feel free to message our support team and we'll be happy to help you.

Have a great day!

Rated 5 out of 5 stars

The best donation plugin

GiveWP is a powerful donation management system providing all the tools needed for fundraising. Their support is also superb.

May 9, 2025
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Reply from GiveWP

Hi, Jeremy.

Thanks for taking the time to review our product. If you need help, our team is happy to help you.

Have a great day!

Rated 5 out of 5 stars

Got the best Help!

Got the best response and help from this team. The best I have ever received from any other plugin in my career.

April 17, 2025
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Reply from GiveWP

Hi, Ryan.

Thank you for taking the time to write this review, it made our day. Should you need further help from our team, we'll happily help you.

Have a great day!

Rated 5 out of 5 stars

Outstanding customer service!

Alex was a huge help in getting my form up and running. Even going in without having seen my form, he looked at my error code and was able to diagnose the problem and offer the solution. He has helped me with other problems too, not giving up until we fix it! It is so nice to work with an actual human to get help rather than a bot and as a non-profit organization, it is very helpful that it doesn't cost a minor fortune either. Highly recommend GiveWP!

April 8, 2025
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Reply from GiveWP

Hi, Steph.

We are glad our team was able to help you with the issues you were facing. If you need further help, feel free to drop us a message and we'll happily help you.

Your success with online donations is our number one priority. Count on us!

Rated 5 out of 5 stars

The software is extremely intuitive and…

The software is extremely intuitive and integrates seamlessly into our chosen gateway and the Wordpress ecosystem on the whole. Wonderful product that provides exceptional value!

March 27, 2025
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Reply from GiveWP

Hi Gregory,

We’re glad to hear that you’re having success with GiveWP! If you ever need any assistance, feel free to reach out—we’re always happy to help.

Thanks for choosing GiveWP, and have a great day!

Rated 5 out of 5 stars

Top notch customer support!

Robin responded to my inquiry very quickly. She isolated the issue and provided clear and concise directions to resolve it.

GiveWP has always provided top notch customer support!

March 31, 2025
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Reply from GiveWP

Hi, Laney!

I'm glad Robin was able to help you with the issue you were facing. Should you need further help, our team will be happy to help you.

Thanks for using GiveWP! Have a great day.

Rated 5 out of 5 stars

Great support

Great support, problem was immediately fixed, support pointed me in the right direction.

March 18, 2025
GiveWP logo

Reply from GiveWP

Hi, Birgit.

We are glad we could help you solve the issue you are facing. If you need further help in the future, just message us and we'll happily help you.

Thanks for using GiveWP! Have a great day.

Rated 5 out of 5 stars

Design page issue

Robin was very responsive with a solution. It worked great!

March 12, 2025
GiveWP logo

Reply from GiveWP

Hi, Ken!

We are glad that your issue was solved by Robin. Count on us if you need further assistance.

Have a great day! :)

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