Last time on our return journey from India to Sweden.Gjendidige accepted finally our extra expenses in Kolkata,India due to cancillation of our original Qatar flight due to the war in the middle east.... See more
Company replied
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See what reviewers are saying
I have a bad experience. One might feel relaxed knowning that one is insured but not with this company! If something happens, you are on your own. They will try everything not to compensate the loss.... See more
We travelled to Thailand and one of us had to be hospitalized and the other had a blood test etc. The entire claim process was very straightforward and the money was credited within a week. Very smoot... See more
Company replied
I had an issue with the air suspension system. I booked myself a service by an authorised service place and reported the issue to the insurance company. Everything went smooth and I just paid the self... See more
Company details
Written by the company
Gjensidige grundades i Norge för över 200 år sedan. Allt började med en tanke om gemenskap – brann det på granngården kunde den byggas upp igen med hjälp av det människor hade betalt in till den gemensamma ”brannkassen". Idag är vi det tredje största försäkringsbolaget i Norden och vi erbjuder trygga och prisvärda försäkringar för din bostad, dina fordon och dig själv.
Vi strävar alltid efter att bli bättre
Hör gärna av dig med dina synpunkter
Anmäl din skada på gjensidige.se, vi svarar inom 24 timmar. Nio av tio är kunder är nöjda med vår bilskadehantering.
Contact info
Kungsgatan 47 B , 111 56 , Stockholm, Sweden
- 0771-326326
- gjensidige.se
4.1
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly customer service!
June 4, 2021
Reply from Gjensidige Försäkring
Hello Valda
Thanks for your review. Glad to hear that you are happy with our service.
Have a nice day
Sincerely
Ida Rasmusson
Great company..
May 27, 2021
Unprompted review
Reply from Gjensidige Försäkring
Hello Feti
Thanks for your review. Glad to hear that you are happy with our service.
Wish you a nice evening
Sincerely
Ida Rasmusson
Gjensidige may trap you.
I called the customer service of gjensidige to let them know I was canceling my home insurance. There doesn't seem to be a way to cancel your insurance they told me.
While Im signing up I read on gjensidige.se website that Im allowed to cancel at any point in time.
So three months after I signed up go by and I decide to try and cancel my insurance.
At that point Im told by customer service I have to provide proof that Im moving to another house otherwise I have to keep paying for a whole year.
I feel tricked.
Cancel my insurance please.
May 27, 2021
Unprompted review
Reply from Gjensidige Försäkring
Hello Rain
Thank you for taking the time to leave a review. Our insurances are valid annually. That information can be found on our website and in your insurance policy. You can of course cancel the insurance before the due date if you move. Get back to us when you have changed your address and we will help you cancel the insurance.
Have a nice day
Sincerely,
Ida Rasmusson
They are Swindlers Company
May 23, 2021
Reply from Gjensidige Försäkring
Hello
Thank you for taking the time to leave a review. If you have any feedback to us regarding what we can do better, you are always welcome to contact us.
Have a nice day
Sincerely,
Ida Rasmusson
Jag rekomenderar er...
May 7, 2021
Reply from Gjensidige Försäkring
Hej
Vad roligt att höra. Tack för att du rekommenderar våra försäkringar. Det betyder mycket för oss.
Ha en fin dag
Hälsningar,
Ida Rasmusson
Insursnce did not cover cost go fix…
Insursnce did not cover cost go fix broken drainage pipe.
April 30, 2021
Unprompted review
Reply from Gjensidige Försäkring
Hej Anna-Karin
Thank you for taking the time to leave a review. If you want us to look at your case again or need to clarify something, you are always welcome to contact us.
Wish you a nice evening
Sincerely
Ida Rasmusson
I got the help i needed without any…
I got the help i needed without any problem.
April 19, 2021
Unprompted review
Reply from Gjensidige Försäkring
Hello Susanne
Thanks for your review. Glad to hear that you are happy with our service.
Have a nice day
Sincerely
Ida Rasmusson
Reply from Gjensidige Försäkring
Hej Jackie
Thanks for your review. Glad to hear that you are happy with our service.
Wish you a nice day
Sincerely
Ida Rasmusson
Reply from Gjensidige Försäkring
Hej Håkan
Tack för ditt omdöme och din tid. Det gläder oss att du är nöjd.
Trevlig kväll
Hälsningar,
Ida Rasmusson
Bra service!
March 26, 2021
Reply from Gjensidige Försäkring
Hej Georgios
Tack för ditt omdöme och din tid. Det gläder oss att du är nöjd.
Trevlig kväll
Hälsningar,
Ida Rasmusson
Very helpful.
March 17, 2021
Unprompted review
Reply from Gjensidige Försäkring
Hello
Thanks for your review. Glad to hear that you are happy with our service.
Wish you a nice evening
Sincerely
Ida rasmusson
Very slow feedback when my car crashed…
Very slow feedback when my car crashed and I was in urgent need of a rental car. I got a message after one day that I had to show my damaged car to a garage 30 km away...Then it was too late and I had to arrange the trip to my work on my own....
February 3, 2021
Unprompted review
Reply from Gjensidige Försäkring
Hello Fredrik
Thanks for your feedback. It is important to us.
Of course, we want to get better and meet our customers' expectations. We are sorry for the inconvenience. Do not hesitate to contact us if there is anything else we can help you with.
Wish you a nice weekend
Sincerely
Ida Rasmusson
the right insurance company
i had a car accident and got a very nice help of gjensidie insurance company and am very satisfied.
December 22, 2020
Unprompted review
Reply from Gjensidige Försäkring
Hello Farhang
Thanks for your review. Sorry to hear about your accident. Nice to see that you are happy with how we handled your case. Do not hesitate to contact us if you need our help again.
Wish you a nice day
Greetings,
Ida Rasmusson
I am Happy with the service.
November 17, 2020
Reply from Gjensidige Försäkring
Hi Mohammad,
We are happy to have you as our customer.
Kindly
Filip Johansson
Very good company with good help when…
Very good company with good help when something happens.
October 26, 2020
Unprompted review
Reply from Gjensidige Försäkring
Hello Pontus
Thanks for your review.
Nice to see that you are happy with our service. Do not hesitate to contact us if you need our help again.
Have a nice day
Sincerely,
Ida Rasmusson
The worst insurance company
The worst insurance company.
I hade to wait for the ensure money over half a year.
During the process no one from the company contacted me or updated me.
Even after the company paid the money the forgat to notify me about it.
October 16, 2020
Unprompted review
Reply from Gjensidige Försäkring
Hi Igal,
Thanks for your feedback. Sad that you had a bad experience. Please contact us at trustpilot@gjensidige.se and we will take a closer look at your case.
Have a good day!
Regards,
Sanna Gustavsson
Super expensive
Super expensive home insurance. No coverage when finally needed.
Utter betrayal.
Hopeless.
August 20, 2020
Unprompted review
Reply from Gjensidige Försäkring
Hi Johan,
Thanks for your feedback. Sad to hear that you had a bad experience.
Have a good day!
Regards,
Sanna Gustavsson
Reply from Gjensidige Försäkring
Hej Thanaporn
Stort tack för att du har tagit dig tid att skriva till oss.
Önskar dig en fin dag.
Hälsningar,
Ida Rasmusson
Good price and covering of home…
Good price and covering of home insurance.
June 8, 2020
Unprompted review
Reply from Gjensidige Försäkring
Hi Shengli,
I´m happy to hear that you are pleased with the price and coverage of your home insurance!
We´re looking forward to having you as our valued customer for many years to come!
Sincerley
Mikael Öhlund
To much expensive for my car.
June 8, 2020
Unprompted review
Reply from Gjensidige Försäkring
Hi Laurentiu,
We are sorry to hear that. Hopefully we will be able to offer you the perfect insurance at a good rate in the near future.
Regards,
Sammar Gomah
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