Glacier Insurance Company Reviews 

1,302
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 305 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and dedicated agents for taking the time to answer questions, provide helpful guidance, and explain policies thoroughly. Many consumers proudly state that securing affordable car insurance is remarkably fast, simple, and often much cheaper than expected. Some people were dissatisfied with customer service, pointing out frustrating wait times, unhelpful interactions, and a general lack of support when calling in. Additionally, a few reviewers noted technical troubles when trying to use the website or mentioned that monthly rates can increase unexpectedly over time.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, patient, and helpful... See more

Service

Customers had positive experiences with service, noting that staff were very patient, helpful, and friendly.... See more

Price

Reviewers highlight positive aspects of price, consistently reporting affordable rates and competitive quotes... See more

Customer service

Users describe positive interactions with customer_service, consistently praising the patient, helpful, and... See more

User experience

Reviewers express high satisfaction and positive feedback about user experience. Consumers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I JUST purchased a vehicle. I was searching for quotes and many of them were simply unacceptable for even the richest. I was getting full coverage type quotes for only liability. Eventually, I came ac... See more

Company replied

Rated 5 out of 5 stars

So happy I switch my insurance. Price was great and the process was so fast and simple. So far no complaints I highly recommend. I'll come back and update after I renew my policy in a few months. Most... See more

Company replied

Rated 5 out of 5 stars

Very nice to speak to not bossy ask me what I needed and they made me the best rate been with three or four other insurance companies think I'll stick to this one nicest one so far

Company replied

Rated 5 out of 5 stars

Glacier is just awesome in every way never spoke with anyone there that wasn’t 100% helpful and kind and George is the best and no one can beat their prices I have been with them for years

Company replied


Company details

  1. #18 of 66 best companies in Insurance Company
  2. #4 of 14 best companies in Personal Insurance Company

About Glacier Insurance Company

Written by the company

At Glacier Auto Insurance, our name may be new, but we’ve been writing personal automobile insurance for the past 50+ years. Within that time, we have seen insurance companies come and go. However, here at Glacier, our core values have stood the test of time. We’re here to provide you with a hassle-free quick and easy quote, affordable insurance coverage, low down payments, flexible installment options, prompt claims assistance, and reliable service with ease of mind…getting you on the road to reaching your destinations.

At Glacier, you can choose to go directly onto the Glacier website and obtain a fast, easy, online quote. Or, through our call center (1-888-GLACIER) to speak directly to one of our helpful representatives. Or, you can access Glacier Auto Insurance through our network of trustworthy independent agents. You can find an agent near you by accessing our website.
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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(1,302)

295 reviews in the last 12 months

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Rated 5 out of 5 stars

Laurie Nelligan was so personable and…

Laurie Nelligan was so personable and knowledgeable! I hope I get her whenever I have to call in because she took swift care of me!

March 12, 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Tatiana, we're so happy to hear that Laurie was able to assist you! We think she is great too!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service

March 10, 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Alexys, we're thrilled to hear you are satisfied with your service. Please don't hesitate to reach out if you need further assistance.

Rated 5 out of 5 stars

They have live agents that actually answer calls!!!

Easy to get a live agent on the phone when needed. They did what I needed them to do so the purchase of a new car went super smooth!!

February 27, 2026
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Reply from Glacier Insurance Company

We're happy to hear you were easily able to purchase your new car! Enjoy and stay safe while out on the road!

Rated 5 out of 5 stars

Efficiency

Efficient and easy

February 27, 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Thanks for the great review! Getting auto insurance shouldn't be hard, we're happy to hear you thought our process was easy, Kenneth.

Rated 1 out of 5 stars

No customer service

No customer service, I’ve been calling for days to cancel my policy

February 26, 2026
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Reply from Glacier Insurance Company

Hi Nicole, I'm sorry to hear you are having trouble contacting us. If you would email us your phone number at support@glacierinsurance.com, I will have a specialist reach out to you directly. Thank you.

Rated 5 out of 5 stars

Quick and easy transaction at last…

Quick and easy transaction at last minute

February 25, 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Thank you for the great review, we're happy to hear you were able to get auto insurance quickly and easily!

Rated 1 out of 5 stars

Can't login

Can't login

March 5, 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Hi Matthew, we're sorry to hear you are having trouble logging in. If you could email us with more details, we would be happy to have someone reach out to you and assist you with your account.

Rated 5 out of 5 stars

Experience was fast and easy.

Experience was fast and easy. He was very nice and informative. I would recommend 100% Thanks Phil. Appreciate you!

March 4, 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Jessica, we're thrilled to hear you had a great experience with Phil! If you need anything, don't hesitate to reach out.

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