Fixed my son's watch for free AGAIN! Always so helpful and friendly. A hidden little gem in a seaside town where the shops are disappearing. Certainly brightens up a shopping experience for our visito... See more
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See what reviewers are saying
Made us a beautiful engagement ring based around a style we had seen on the high street. Tom used an old piece of jewellery and added extra diamonds, platinum and gold to create the design. He sent a... See more
Company replied
Needed a good plain watch, Gladstones had one in and bought it - arrived on time for anniversary, wearing for the first time today, a week later!
Company replied
Met these lovely people at Carlton Towers wedding fair and spotted a problem with my 100 year old engagement ring, which they repaired beautifuly. We then ordered a bespoke wedding ring to compliment... See more
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Company details
Written by the company
Gladstones Jewellers specialists in bespoke engagement rings, wedding rings, diamond jewellery and branded watches. Fantastic service unbeatable quality.
Contact info
321 Holderness Road, HU8 8SH, Hull, United Kingdom
- 01482325302
- enquiries@gladstonesjewellers.co.uk
- gladstonesjewellers.co.uk
5.0
Excellent
388 reviews
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Very good jewellers to deal with ,no…
Very good jewellers to deal with ,no problems with refunds.
December 23, 2023
Reply from Gladstones Jewellers
Thank you for this positive review, we are happy to hear this.
Many thanks, from us all at Gladstones.
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Reply from Gladstones Jewellers
Thank you for leaving us this lovely five star review, we are pleased to hear this.
Many thanks, from us all at Gladstones.
Reply from Gladstones Jewellers
Thank you for this great five star review, we are pleased you found our website easy to use and hope to deal with you again in the future.
Thanks again, from the Gladstones team.
Great Customer Support!
Purchased watch online for my brother, had a few questions that needed answers and the prompt reply from customer services was brill, arrived , well pleased packaged well and in nice box.
November 30, 2023
Reply from Gladstones Jewellers
Thank you very much for leaving us this brilliant 5 star review. We are pleased to hear you were happy with the customer service you received and we hope to deal with you again in the future.
Many thanks, from us all at Gladstones.
Reply from Gladstones Jewellers
Thank you for leaving us this great 5 star review.
From us all at Gladstones.
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Reply from Gladstones Jewellers
Thank you for leaving us a 5 star review, we are very pleased to hear you are happy with the ring you ordered and our quick service.
Thanks again from us all at Gladstones.
Engagement and wedding rings
As far as I am concerned, Gladstones are the number one jewellers! Ged and Tom are extremely good at what they do. They are both knowledgeable, patient and understanding. Not to forget their excellent craftsmanship and great value for money. The shop has a lovely welcoming, family feel to it and at no point do you ever feel pressured into buying something (unlike when you visit some of the larger jewellery shops in the city centre). Ged made our original wedding rings ten years ago and I returned to Gladstones to buy a new Engagement ring. Tom excellently sourced the perfect diamond and set it just how I wanted it, in a beautiful band. Ged then altered my original wedding band to match my new Engagement ring. I am so happy with the service I received and thrilled with my new rings! I highly recommend Gladstones and personally would not shop anywhere else.
October 24, 2023
Unprompted review
Reply from Gladstones Jewellers
Wow thank you so much Bianca for this amazing 5 star review. We really appreciate your kind words and are so happy to hear how much you would recommend our small family run business. We are so happy you love your new ring and look forward to seeing you again soon.
Thanks again from Ged, Tom and all at Gladstones.
Brilliant service from start to finish
Brilliant service from start to finish, very professional and great value. I had 3 rings re-sized and they are amazing and look better than new.
November 16, 2023
Unprompted review
Reply from Gladstones Jewellers
Thank you Wendy for taking the time to leave us this great 5 star review. We are very pleased to hear you found our service brilliant and hope to deal with you again n the future.
Thanks again from the Gladstones team.
Reply from Gladstones Jewellers
Thank you for leaving us a 5 star review, we are please to hear your kind words.
Thanks again from the Gladstones team.
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Excellent
Excellent customer service, great price and super fast delivery. Highly recommended!
November 1, 2023
Reply from Gladstones Jewellers
Thank you for leaving us this great 5 star review, we are pleased to hear you found our customer service excellent and we hope to deal with you again.
Thanks again from the Gladstones team.
Great service
Great service, really helpful.
They even adjusted my wedding ring three days before I married. ( fantastic costumer service)
Would definitely recommend
September 29, 2023
Reply from Gladstones Jewellers
Thank you very much for taking the time to leave us a five star review. We are pleased to hear you found our service fantastic and we hope to see you again in the future.
Thanks again from us all at Gladstones.
Excellent value for money and customer service
We went to Gladstones to purchase our wedding rings. The service we have received has been excellent. Excellent value for money and customer service has been outstanding. I also had my engagement ring changed from white gold to platinum. I would throughly recommend Gladstones for value for money and customer service.
October 18, 2023
Unprompted review
Reply from Gladstones Jewellers
Thank you Anita for leaving us this amazing five star review. We are very pleased to hear you found our service excellent and our prices good value for money. We hope to deal with you again.
Thanks again from us all at Gladstones.
Perfect experience for engagement ring
I couldn’t recommend Gladstone enough after having dealt with Tom and designing the perfect engagement ring for my now fiancée. I initially reached out over email about potential designs and upon my first visit to the stop I immediately felt at easy by Tom and his clear and concise explanation all things engagement rings, not at any point did Gladstone’s push me to something I wasn’t looking for. Their personal approach to the whole process is not something to be understated. Throughout talking with Tom he was completely honest with me and even managed to have the ring a day early, when timing was extremely tight! I recently bumped into Ged at a local wedding fair and instantly recognised me and most importantly the ring! My fiancée and I can’t wait to go back to Gladstone’s and buy our wedding rings together
August 1, 2023
Unprompted review
Reply from Gladstones Jewellers
Hi Chris,
Thank you for this amazing five star review we greatly appreciate your feedback and custom. We're so pleased you have been happy with the service you received and that you fiance loves her ring! Look forward to seeing you again for your wedding rings.
Thanks again, from the full team at Gladstones
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Prompt service but I'd buy instore in future
Prompt service and most places had sold out of item so I was grateful that it was available here. However, I would hesitate to buy online again as item did not look as I would expect if I had bought instore. Also, this was a birthstone gift and I was disappointed that there was nothing to explain this, or even say what the stone was. Makes a birthstone gift a bit pointless really.
October 2, 2023
Reply from Gladstones Jewellers
Hi Andrew, Thank you for your 4 star review we greatly appreciate your feedback. We're very pleased to hear you have been happy with our service. All packaging for the Hot Diamond jewellery is provided by Hot Diamonds themselves, and they do not provide any marketing materials to represent the months/birthstones so we have passed on your comments to Hot Diamonds and hopefully they take this on board. Many thanks, the Gladstones team
Always go that little extra mile to…
Always go that little extra mile to help. Have ordered online twice now and Emily has both times been so helpful and patient. Evening sending photos so I can see a real time visual. Fabulous service. Thank you so much.
October 9, 2023
Reply from Gladstones Jewellers
Wow thank you Gail for this amazing 5 star review. We are so pleased to hear how happy you were with the service you received, we hope to speak to you again in the future.
Many thanks again, from us all at Gladstones.
Speedy service once I placed the order.
September 16, 2023
Reply from Gladstones Jewellers
Hi Lisa,
Thank you for your 5 star review we greatly appreciate your feedback. We're really pleased to hear you have been impressed with the service you've received while shopping with us.
Many thanks from the Gladstones team
Browsing for a nice gift for my wife
Browsing for a nice gift for my wife , came across a lovely Hugo Boss silver bracelet , price was great and delivery super fast ( delivered on a Sunday too) . Would definitely recommend Gladstones . Thanks
September 16, 2023
Reply from Gladstones Jewellers
Thank you for taking the time to leave us this brilliant five star review. We are pleased to hear you were happy with the product you ordered and also our quick delivery.
Thanks again for recommending us, from the Gladstones team.
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A fabulous gift
The ring was a gift for my son and we both loved it...quality was fab ,size perfect and quick delivery...made to high standards and I'll definitely be a returning customer..Thank you
September 8, 2023
Reply from Gladstones Jewellers
Hi Carol, Thank you for your five star review we greatly appreciate your feedback. We're so happy to hear you are pleased with the ring and service and hope to see you again in the near future.
Many thanks from the Gladstones team
Perfect service
September 3, 2023
Reply from Gladstones Jewellers
Thank you for leaving us this five star review, from us all at Gladstones.
Really nice family business
Really nice family business. Very person centred, friendly and make u feel at ease.
They do not rush u or put pressure on u to purchase a ring.
Got both our wedding rings recently and we are both very happy with them.
June 16, 2023
Reply from Gladstones Jewellers
Thank you for leaving us this lovely five star review. We are pleased to hear you found our service friendly and we hope to see you both again in the future.
Thanks again, from the Gladstones team.
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