I’m really impressed by the customer service and specially escalation team. Somehow i mistakenly placed order but then i asked for refund. Their team coordinated with me in a very professional way... See more
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See what reviewers are saying
I was conned in to subscribing to this "Hair" company !! I was replying to an add on FB to buy a Camping table for £19.99 - before i knew it, id subscribed to this company !! I feel totally connected... See more
I requested my account to be cancelled immediately I realised I wouldn't benefit from their services. It's been a tough process. The agents were kind enough to help. Just waiting on my refunds to arri... See more
I opened a hotel site and a pop up by glam4hair came up and I didn't realise it was from another site. I am 69 years old and not very practical. Anyway they asked me for my Visa details. Thinking it w... See more
4.0
Great
181 reviews
Hasn’t replied to negative reviews
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I’m really impressed by the customer…
I’m really impressed by the customer service and specially escalation team. Somehow i mistakenly placed order but then i asked for refund.
Their team coordinated with me in a very professional way and got me refunded all my amount.
Thank you very much.
February 26, 2026
Unprompted review
Customer Care Response
There was a misunderstanding with respect to an order and the Customer Service personnel responded quickly to resolve the matter in a most amicable way. I truly appreciated their attention to Customer Care!
JohnB
September 8, 2025
Unprompted review
Issue is being handled by Claire
August 19, 2025
Unprompted review
Quick response
Quick response, Kenny is assisting in resolving the issue.
August 2, 2025
Unprompted review
Sorry I know nothing about your business. As I said it was a mistake .
As I said it was a mistake to get the subscription.
Sorry for the inconvenience caused.
Thank you.
July 28, 2025
Unprompted review
You guys are just scammers nothing…
You guys are just scammers nothing else, you trapped people in different ways and misuse their personal data and bank account details.
July 15, 2025
Unprompted review
I have been in touch with the team
I have been in touch with the team , they are very cooperative, expecting to receive my refund soon.
July 23, 2025
Unprompted review
They don't give refunds
They don't give refunds. They say they cancel your membership but yhey don't.
July 18, 2025
Unprompted review
Dear Escalation Team,
Dear Escalation Team,
Thank you so much for your kind response and for personally handling my case. I truly appreciate your prompt action and your willingness to refund the amount, even though it falls outside your standard policy. This means a lot to me.
I confirm with "YES" — please proceed with the refund process.
Also, I will be happy to leave a review on Trustpilot. Once I submit it, I will let you know or send a screenshot as requested.
Thank you again for your support and professionalism.
Best regards,
Foysal Hossain
July 17, 2025
Unprompted review
Kenny’s response has been very…
Kenny’s response has been very understanding and he is trying hard to solve this.
July 14, 2025
Unprompted review
Good customer support by Kevin
June 18, 2025
Unprompted review
SCAM...RUN
June 17, 2025
Unprompted review
Review
It is not that perfect since the refund process did not start immediately after the cancellation process. But Kai did well as a customer assistant in assisting me in the process
May 1, 2025
Unprompted review
I was conned in to subscribing.
I was conned in to subscribing to this "Hair" company !! I was replying to an add on FB to buy a Camping table for £19.99 - before i knew it, id subscribed to this company !! I feel totally connected - they are based in Cyprus, BE AWARE ! They have promised a 50% refund, which i haven't received, i was totally conned into this subscription ! DO NOT FALL FOR THIS CON - not a professional company
June 2, 2025
Unprompted review
Well done Elsa
I appreciate your consideration for a refund and am pleased with the response from Elsa.
June 10, 2025
Unprompted review
Good customer support.
Good customer support.
Eugene is in touch and helping to resolve the issue.
June 6, 2025
Unprompted review
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