Glamourstitch Reviews 17

TrustScore 2.5 out of 5

2.3

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Company details

  1. Handbags Shop
  2. Fashion Accessories Store

Written by the company

Glamour Stitch is a online designer handbags store for women. Shop online for latest collection of trending handbags which include shoulder handbags, tote bags, clutch and crossbody bags.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Zero customer service

As others have indicated, this seems to be a pretty shoddy operation. Customer service emails bounce back; no invoice or return label packed with the item. You will never be able to get your money back if you’re not happy.

December 4, 2022
Unprompted review
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Rated 1 out of 5 stars

Avoid at all cost

Ordered the item that should have been delivered 2-3 days. Well past that. Emails bounce back. The item is coming from China! I found this out via the bank. Very misleading. Avoid at all costs.

July 23, 2022
Unprompted review
Glamourstitch logo

Reply from Glamourstitch

Hello Ms Dynamite
Thank you for taking the time to leave your feedback with us.

I'm sorry to hear of your experience about our delivery. please note our usual delivery time is 7-14 days as mentioned in our shipping policy.
As we ship worldwide we have multiple wharehouses located in different countries.

we hope to serve you better in the near future
Regards
Team Glamourstitch

Rated 1 out of 5 stars

Please don’t buy from this company

Please please don’t fall into this trap and save your $$$. I ordered a bag from them and I received a completely different product from what was shown in the pictures and really really poor quality. It was supposed to have a metal chain but instead came with a poor quality leather strap. I contacted their customer service regarding refund they said they would send me a chain strap instead. Although, the whole bag looked different but I kind of accepted the offer of receiving a chain strap. However, I have not received anything as of now. Emailed them again and had no response.
I usually don’t leave bad reviews but I think it’s time to expose these scammers. Please save your money and spend somewhere legit.

June 8, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY !!!!!!!!

DO NOT BUY FROM THIS COMPANY !!!!!!!!
I bought a bag from them and when I received it over a month after purchasing . It looked nothing like the photo ! It was a complete different colour , it had missing parts on it from what they showed on the photo. The handle was way too long for the bag and when I clipped it in it was hanging down and looked stupid . I’ve emailed the company for a refund and they will not reply to me .

May 30, 2022
Unprompted review
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Rated 1 out of 5 stars

Bag took 3 weeks to arrive after…

Bag took 3 weeks to arrive after several emails. When it did arrive it was not leather as described and looked very cheap and not worth the money I paid for it !! No invoice or returns label either.
Would advise you to not shop from this company.

May 29, 2022
Unprompted review
Rated 3 out of 5 stars

Cute bag

Nice colour and my young granddaughter loves it. The only downside is that it isn't leather as described

March 19, 2022
Glamourstitch logo

Reply from Glamourstitch

Dear Tylor,

Thank you for your for your feedback. we thrive to improve our quality.

We sincerely hope to provide you with better products and services in the near future.

Regards
Team Glamourstitch

Rated 5 out of 5 stars

I ordered a small white beaded wedding…

I ordered a small white beaded wedding bag for my daughter. It’s perfect and my daughter was delighted with it. It’s well made and very classy. A brilliant price too.

March 19, 2022
Glamourstitch logo

Reply from Glamourstitch

Dear Susan,

Thank you for your wonderful review! We are happy to know that you are satisfied with our product.

We sincerely appreciate you being an awesome customer, and we hope we keep meeting your expectations.

Regards
Team Glamourstitch

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Rated 1 out of 5 stars

The item is the wrong colour and I…

The item is the wrong colour and I cannot be bothered to return it. The silk shirt looks like a pyjama top and I would only wear it to bed as it looks really cheap with nasty white plastic buttons my own fault buy cheap buy twice

March 16, 2022
Rated 1 out of 5 stars

Very poor quality bag

Very poor quality bag. This is not at all what I was expecting. Poorly made, the zip is not stitched fully, the material is sub-standard, and the price I paid for this I could have got at quarter of this in some local cheap shop or market. My advice would be to steer well clear.

March 11, 2022
Rated 1 out of 5 stars

Hello

Hello. Just make people aware items are shipped from
China and takes approx 2 weeks
This is not mentioned when you order

January 30, 2022
Rated 1 out of 5 stars

Company cancelled my order

First time ordering, got my confirmation email thanking me for order, then received second email saying my order has been cancelled as there isnt enough stock! Why accept my order in the first place. Wasn't happy wouldnt order from them again

January 5, 2022
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