I liked the ease of ordering and applying insurance. Nice selection and great sizing information. Process was fast, I got my new glasses in about a week. I love my new frames, fingers crossed I will... See more
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Company details
- #33 of 39 best companies in Glasses Store
- #31 of 38 best companies in Sunglasses Store
Information provided by various external sources
Shop designer glasses and sunglasses at Glasses.com. Customize your model, lenses are included! Free shipping and free frame adjustments.
Contact info
Luxottica Place 4000, 45040, Mason, United States
- glasses.com
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Glasses.com did a better job than my…
Glasses.com did a better job than my optometrist office and at a cheaper price! Perfect the first time.

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I always have a great experience
I always have a great experience. Prices are great, even after I used my insurance benefits. I needed a new pair of glasses and even with my Coach frames they were a great price. The shipping is always fast too. I placed my order Monday and had my glasses Saturday.

Reply from Glasses.com
Ordering was easy
Ordering was easy, and price was right. Unfortunately I did not like the glasses but returning, so far, has been easy.

Reply from Glasses.com
I love my new glasses!
Selection was easy and ordering also. Glasses arrived early. I love the look and the fit.

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Easy ordering from large selection of…
Easy ordering from large selection of frames
Received my order earlier than anticipated
Glasses were perfect prescription and I love the way they look

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Quick and easy service
The process of ordering my glasses with insurance was so simple and they arrived like 3 weeks ahead of what the order indicated upon completion.

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Confusing website and rude employees…
Confusing website and rude employees that offer nothing for store pickup

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The customer service was exceptional
The customer service was exceptional, and he was very helpful in getting my glasses order processed!!

Reply from Glasses.com
I reluctantly ordered my first pair of…
I reluctantly ordered my first pair of glasses online. I found an Oakley frame I like and entered my single vision prescription. I realistically expected the glasses to arrive with an error in the prescription and I was very surprised that Glasses.com did a better job than Shopko and EyeglassesNorth. The price was 1/2 the cost of any local optometrist and I didn’t even enter my insurance info.
I will be ordering glasses this way from now on.

Reply from Glasses.com
Second time ordering
Second time ordering. Same issue as the first time. The “smudge proof” glasses arrived with several finger prints on the lenses with an oily residue that I cannot get off.

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The glasses were sent quickly but the…
The glasses were sent quickly but the prescription is not correct on the glasses.

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Success!
Easy ordering and fast order turnaround.
Great packaging and product was as advertised.

Reply from Glasses.com
Glasses have the wrong prescription
Glasses have the wrong prescription. Double checked that the right one was given. Requested return and refund. Filled out their form, 48 hours came and went with no return label. Frustrated and angry. Do better.

Reply from Glasses.com
From ordering to delivery service
From ordering to delivery service, the handling was impecable.

Reply from Glasses.com
The glasses where perfect
The glasses where perfect, fits good and the prescription was on the nose. I am very pleased.

Reply from Glasses.com
I ordered a pair of glasses on 5/2/26
I ordered a pair of glasses on 5/2/26. At the time of the review 5/13/26, I have not received any glasses of any kind. I went to the website and had a live chat. I was told the frames were on back order since 5/4/26. So I asked the person how come when I ordered the frames they were in stock and yet I do not have them. I got some beat around the bush answer. I ultimately got a full refund and cancelled the order. Just be careful when ordering. Something seems fishy at Glasses.com

Reply from Glasses.com
Accurate prescription delivery quick…
Accurate prescription delivery quick delivery easy process

Reply from Glasses.com
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