Glebe Mobility Reviews 

982
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 463 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their sturdiness, comfort, and high quality, often noting how well they meet specific needs and improve daily life. The delivery service is frequently highlighted as excellent, with many appreciating the speed, efficiency, and the helpfulness of the delivery staff who often assemble and demonstrate the products. Reviewers also commend the overall service, describing it as professional, friendly, and a delight to deal with from ordering to setup. However, some customers reported issues with delivery, including items being left without assistance for elderly individuals or incorrect assembly. A few people also experienced problems with after-sales service, such as difficulty reaching customer support or receiving incorrect replacement items.

What people talk about most

Product

Customers had positive experiences with product, often praising its quality, comfort, and functionality. Many... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting quick delivery... See more

Staff

Clients share positive opinions on staff, frequently highlighting their kindness, friendliness, and... See more

Quality

People report positive experiences with quality, often describing products as well-made, sturdy, and robust,... See more

Service

Users describe positive interactions with service, highlighting excellent advice, quick delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website easy to negotiate. Have had the Ultra Comfort Elite power chair for about 10 days. It is better than I expected. It is sturdy, comfortable, easily tackles uneven asphalt, and bumpy grass verge... See more

Company replied

Rated 5 out of 5 stars

2 chairs delivered today ( Wednesday) only order Monday. great service delivered by 2 men they put them together, guys wer very helpful, highly recommend this company for their product... See more

Company replied

Rated 5 out of 5 stars

Jane at Studley Grange garden centre was extremely helpful with our choice of chairs giving us well needed advice. Delivery was good, with friendly, helpful guys and also very quick. Highly recommen... See more

Company replied

Rated 5 out of 5 stars

Glebe Mobility is a breath of fresh air! They advertise the price of their products - a great help in choosing and planning your purchase. The customer service is kind, accommodating and definitely pu... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Bedroom Furniture Store
  3. Hospital Equipment and Supplies Store
  4. Wheelchair Store

Written by the company

With more than 10 years trading Nationwide from our premises in Wiltshire (company number 08132144) Mobility South West Limited has evolved the Glebe brand constantly over time, and what first started out as a services company to hospitals and nursing homes now has evolved into a bustling e-commerce operation combining a strong range of exclusively-imported, futuristic and premium products with an old-school friendly attitude to customer service. Glebe Mobility was born out of recognition that as younger generations come to a phase in their life where they need a mobility product, they deserve to be excited about purchasing something that stands out from the crowd in all aspects of design, both in the appearance of our products, and the careful thought into how we can make them more useful and truly valuable for the money paid.

Engineer warranty on all Products

Engineer warranty

Mobility products can be complex machines (both mechanically and electrically) that become a lifeline for our customers and as such, we have developed a strong customer support service for our customers to give them the same peace of mind if anything goes wrong that they would expect from a traditional high street store.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

982 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(982)

436 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were great

They were great, finding me the best wheelchair for my needs! They cover a good amount of invalid accessories. Well worth a visit.

February 10, 2026
Glebe Mobility logo

Reply from Glebe Mobility

Hey Karen, thank you for your review. We are thrilled to hear you love your Nimbus.

Rated 5 out of 5 stars

Great product

Although they were later than expected for first call of day (traffic on A14), I was kept informed. When they arrived they were very efficient.
Lovely product to support my husband after his hospital discharge

March 2, 2026
Glebe Mobility logo

Reply from Glebe Mobility

Dear Lesley, thank you for feedback. Glad you are happy with your Avon

Rated 5 out of 5 stars

2 chairs delivered today ( Wednesday)…

2 chairs delivered today ( Wednesday) only order Monday. great service delivered by 2 men they put them together, guys wer very helpful, highly recommend this company for their products and their first class service.
Carol Morris. Malpas cheshire

March 4, 2026
Unprompted review
Glebe Mobility logo

Reply from Glebe Mobility

Hey Carol, thank you for the kind words. Fabulous you had a speedy delivery and happy with your Highgrove and Avon.

Rated 5 out of 5 stars

Helpful couriers!

The delivery of The Folder and trade-in scooter were almost simultaneous and on time and the couriers were sensitive to my disability.

February 27, 2026
Glebe Mobility logo

Reply from Glebe Mobility

Dear Mark, thank you for the review. Delighted all went smoothly with your delivery, and you were treated with care.

Rated 1 out of 5 stars

the delivery company very poor as they…

the delivery company very poor as they should have taken my old chair. but did not know how to strip it down to get it through the doors saying that they hadn't been trained, on their second attempt two days later they managed to get a small part of the old chair apart but had to leave the rest here because they couldn't get it through the door.
the chair was finally taken apart by ourselves and disposed of by us.

February 25, 2026
Glebe Mobility logo

Reply from Glebe Mobility

Dear Michael, the sincerest apologies for the issues you had with your disposal and I have made steps to rectify this following on from our telephone conversation. We are very sorry for any inconvenience caused.

Rated 5 out of 5 stars

With a phone call it all happened

With a phone call it all happened
The service was really good no pressure to make a sale they answer all my questions and within two days it was here

February 26, 2026
Glebe Mobility logo

Reply from Glebe Mobility

Dear Jeanette, thank you for your review. Thrilled to hear you had a super speedy service.

Rated 5 out of 5 stars

Riser recliner chair

The whole experience was easy .
The chair is very comfortable it helps alot with my hip amd back pain.
The massarge and heat helps to .
I'm glad I got this model.
Ultra deluxe.

February 25, 2026
Glebe Mobility logo

Reply from Glebe Mobility

Dear Peter, thank you for the review. Delighted to hear The Ultra Comfort is helping relieve your pain.

Rated 5 out of 5 stars

An excellent buying experience

The sales person was knowledgeable, helpful and ensured we got the best deal possible. Coming direct to Glebe actually saved us money rather than buying via Amazon.

February 26, 2026
Glebe Mobility logo

Reply from Glebe Mobility

Hey Mandy, thank you for the kind words. Always happy to help.

Rated 5 out of 5 stars

Every thing went great

Every thing went great
Delivery men were great did everything that were asked to do

February 25, 2026
Glebe Mobility logo

Reply from Glebe Mobility

Dear Rodney, thank you for your review. We hope you are enjoying your Ultra Comforts.

Rated 5 out of 5 stars

first class company

Good communication,
Good product.
Professional installation

February 25, 2026
Glebe Mobility logo

Reply from Glebe Mobility

Dear David, thank you for your review. Delighted to hear you had a smooth transaction.

Rated 5 out of 5 stars

Telephone manner

The marvellous people on the telephone especially Kim who was a great help

February 25, 2026
Glebe Mobility logo

Reply from Glebe Mobility

Dear Roy, thank you for your review. I have passed on your kind words to Kim.

Rated 5 out of 5 stars

Fantastic scooter and very good value…

Fantastic scooter and very good value for money. Similar specification models can be 3x the price. I strongly recommend researching those with Li batteries, 18 mile range, 12 degree tipping angle, 4 way suspension, for me it was very hard to find reasons to buy any other model. And this has little extras, the basket has a carrying handle, the seat post has two height positions (I could not find in any other model), a connection for a crutch holder, a key guard to stop the key getting broken and a few other things. And best of all, a little black windscreen (no practical use but it does look good). All remains is the test of time, but looking over the workmanship there is no reason to think this won’t last. Downside, the rear horn could be quieter or adjustable, I work in a hospital and patients certainty want that going off when I am reversing.

February 17, 2026
Glebe Mobility logo

Reply from Glebe Mobility

Dear John, thank you for your detailed review. We appreciate you taking the time. We hope you are getting good use of your Errand Pro.

Rated 5 out of 5 stars

They have been very helpful I had a…

They have been very helpful I had a problem with my first scooter and they got me a replacement right away

February 12, 2026
Glebe Mobility logo

Reply from Glebe Mobility

Dear Catherine, thank you for your review and glad all was sorted speedily for you. Always happy to help.

Rated 5 out of 5 stars

Selling comfortable chairs

Selling comfortable chairs. No problems with delivery . 2 men were polite who delivered it. No problems finding my home as it isn't the easiest to get too. Yes very happy from start to finish.

February 12, 2026
Glebe Mobility logo

Reply from Glebe Mobility

Dear Karine, thank you for your review. We are very happy to hear all went smoothly.

Rated 5 out of 5 stars

Great relaxation with Glebe.

The recliner chair arrived on time. 2 friendly delivery men assembled it and made sure controls were
working
Comfortable and sturdy. Pleased with purchase.

February 17, 2026
Glebe Mobility logo

Reply from Glebe Mobility

Dear Asata, thank you for your review. Thrilled to hear all went well with your purchase.

Rated 5 out of 5 stars

Glebe mobility

Glebe mobility, Thankyou so much, I purchased a Nimbus travel wheelchair plus spare battery 4/2/26 for my upcoming trip to Australia. It was packed and sent to GUERNSEY, awesome service Iam over the moon with the chair, THANKYOU

February 4, 2026
Unprompted review
Glebe Mobility logo

Reply from Glebe Mobility

Dear Tim, thank you for the kind words. Enjoy your trip in Oz!

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