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TrustScore 3 out of 5

3.2

Hobby Store
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Company details

  1. Hobby Store
  2. Aeromodel Shop
  3. Model Shop

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Unprofessional and don't do as they say

I placed an order for several in-stock items in April and several weeks later, having received neither delivery nor any communication from the company, I phoned to enquire what was happening. I was told that items were in fact not in stock but new stock was expected in 10 working days and would be sent out then.
Again, I waited several weeks but still no delivery or communication, so I phoned at the end of June. I was told the items were now in stock and would be sent out.
Somewhat predictably, this again wasn't done. This week, I looked on their website, and found that my order has been deleted, without any communication from the company to let me know why.
Completely unprofessional, I have now bought the items elsewhere.

July 14, 2023
Unprompted review
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