Global Cable and Wire Reviews 65

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting their helpfulness in correcting order mistakes and resolving issues promptly. Many consumers also appreciate the competitive pricing and the quality of the products received, often noting that the items were exactly as ordered and in perfect condition. The efficiency of the delivery service is frequently mentioned, with many orders arriving quickly and even sooner than expected. However, some customers also noted occasional issues with order processing and shipping times, with a few experiencing delays or receiving incomplete shipments. There were instances where tracking information was difficult to obtain or orders took longer to ship than initially quoted.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast shipping times, with... See more

Price

People report positive experiences with price. Many customers found the pricing to be exceptional and below... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report positive experiences, noting... See more

Product

Reviewers mention positive feedback about the product. Customers consistently report that the wire arrived as... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the exceptional and... See more

Based on these reviews

Rated 5 out of 5 stars

Still waiting for my damn order!Said delivered, well I live in North Dakota, not Missouri where it was delivered!Update 8-8-25, Simon replaced my lost order with another one, and got that today, very... See more

Rated 5 out of 5 stars

No problem with the wire. Exactly what I ordered & expected. Working with Simon on a problem that was no fault of Global Cable & Wire was a great experience. He was very professional, accommodatin... See more

Rated 5 out of 5 stars

I was worried about timing, but I ordered and you know what order came 2 days sooner than expected. Will use Global Cable and wire again for sure. Thank you for delivering promptly!!!!!

Rated 5 out of 5 stars

Global Cable and Wire had exactly what I needed and for a great price. Quick shipping and I received my wire in good condition. Customer service was excellent as I had made a mistake when I was orderi... See more


Company details

  1. #4 of 8 best companies in Electrical Wholesaler

Written by the company

At Global Cable and Wire (GCW), we are your trusted one-stop shop for all things cable and wire. As a leading distributor, we are committed to providing high-quality products at the most affordable prices. Our platform is designed to give customers seamless access to a wide range of cable and wire, ensuring they get exactly what they need—quickly, efficiently, and at the best price. We take pride in our price match guarantee, ensuring that you always receive the best deal on the market. Our mission is to deliver unmatched quality, affordability, and top-tier customer service. Whether you're looking for industrial, commercial, or residential wiring solutions, GCW is here to meet your needs with reliability and excellence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

65 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Friendly, gracious, and patient service.

The wire arrived in a timely fashion and as ordered with respect to gauge, length, and color. Lina was particularly helpful in making a change from my original order in the gauge of the grounding wire. She was able to get the change made without any delay in shipping. Overall a great experience.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

First order struggles - UPDATED

UPDATE--Was reached out to personally by a team-member on a Sunday afternoon who appologized for the delay. He told me he would personally follow-up and ensure shipping as soon as possible. He also kindly refudned me my shipping.

*ORIGINAL ISSUE--Ordered 2 weeks ago and it still hasn’t shipped. Reached out to customer service numerous times and keep getting the same answer “it'll be out soon.”

March 19, 2026
Unprompted review
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Rated 3 out of 5 stars

Delay for processing

The product was just what I ordered. I’m just not happy about the wait time for processing the order. 5-7 days is a long time. I have another order and I have to wait on it also. I placed this order last Wednesday and it still has not been fulfilled.

December 22, 2025
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Rated 5 out of 5 stars

Great product at great price

Great product at great price. One shipment was delayed but no problem. Contacted via email and they were right on it, even gave me credit for shipping since the one shipment didn’t appear to have been processed.

October 20, 2025
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Rated 5 out of 5 stars

UPS Lost My Wire 0.o

UPS lost my wire, it arrived at a shipping depot "package was empty", I called global wire and told them what was going on and they shipped me a replacement the next day. This is my 5th purchase and my 1st problem. Wire has been great and they took care of the problem they didn't create ASAP. Great people to do business with. Thank you.

October 15, 2025

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