The service is very reasonably priced and they are very responsive to any issues. They also have some robust self-service capabilities - I was able to set up a multi-person set of call trees on my ow... See more
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This is an excellent service provider in global call forwarding, affordable and if you encounter any issue they attend to it immediately. Particularly, Beny Mouen Sales Manager - APAC has been very p... See more
Company replied
What an amazing company and service over the world. I just one of the client for this company, but when I occur any problem, no matter how big or small. they always provide immediately response and f... See more
Company replied
On 19 Oct 23 all of my credentials were stolen and I had no contact of any kind to anyone. So I remembered that on my computer I was a client of Global Call Forwarding (United World Telecom). The Fir... See more
Company replied
Company details
- Telecommunications Service Provider
- Business to Business Service
- Call Center
- Phone and Internet Service
Written by the company
Global Call Forwarding provides cloud communications solutions for businesses around the world. The company specializes in providing cloud-based phone numbers from more than 160 countries. These phone numbers can be used to make and receive calls. Global Call Forwarding also offers advanced cloud telephony features and value-added solutions that give businesses more control over their international phone numbers. Some popular features include IVR, advanced routing, outbound caller ID, call recording, call transcription, local ringback tones, voicemail, customized greetings, custom reports, and AI insights. Global Call Forwarding prides itself on its 24/7 live support model, high-quality international voice solutions, and network reliability. The brand was launched in 2007. Its parent company has been in business since 1996 and has over 28 years of global telecommunications experience.
Contact info
3333 S. Congress Avenue, Suite 300, 33445, Delray Beach, United States
- 1-888-908-6171
- luke@globalcallforwarding.com
- www.globalcallforwarding.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great value and service!
The service is very reasonably priced and they are very responsive to any issues. They also have some robust self-service capabilities - I was able to set up a multi-person set of call trees on my own! We were satisfied enough after the first year to renew, and we plan to stick with them for the long term.
Incredible and outstanding support/services by United World Telecom........!!!
Just wanted to share my experience and highlight the exceptional support by United World Telecom (UWT) in restoring the services. As an UWT customer, I unfortunately delayed providing required documents on time which resulted in line cancellation by the local telecom authorities, however rigorous efforts and follow ups by United World Telecom representatives made it successful in restoring the service on the same numbers. I really appreciate and am thankful for continued support by all involved.
Thanks again……………….. !!
Mohammed
Great Guidance
CS is very responsive
Thadeu is very responsive, friendly and informative.
We have been using GCF service for 5…
We have been using GCF service for 5 months. The setup was simple, and the call quality is generally clear with minimal disruptions. It’s convenient for both personal and professional use, and the web interface is user-friendly. Customer service team is very active and responsive. Overall, it’s a reliable and affordable solution for online international phone connectivity, and I would recommend it to those looking for an easy-to-use communication tool.

Reply from Global Call Forwarding
Excellent customer service
Customer service is great. There are always people available for support and even though it's online, they understand the queries well and help you with what is needed.

Reply from Global Call Forwarding
Disconnected our line permanently
Disconnected our line with immediate effect without a minute's notice due to rule change in the country. They should have notified their customers and given them enough time to find alternative solutions.

Reply from Global Call Forwarding
Great service over the year
Great service over the year! Their technical support and in general client support has been superb.
Great job!

Reply from Global Call Forwarding
Perfect assistance and speed of response

Reply from Global Call Forwarding
Setting up GCF was easy and user-friendly
Setting up GCF was easy and user-friendly. Sales team was fantastic—professional and efficient, giving the impression of smooth management throughout. Special thanks to Beny and Lin for their unwavering support during the setup process.

Reply from Global Call Forwarding
Easy and cost effective
Setting up global call forwarding is extremely easy and cost effective. The sales and support staff is very professional and responsive. We have used them in the past and will continue using them.

Reply from Global Call Forwarding
The rep
The rep. helped me change my account and he did everything for me. Wonderful!

Reply from Global Call Forwarding
Great service
Great service, very fast support and good communication. Beny was a great help when I needed assistance with my account.

Reply from Global Call Forwarding
Global Virtual Phone Number Solution
This is by far the best solution that you can have when it comes to looking for a phone number for your business that can be reachable worldwide.
The people working here are so helpful and easy to reach especially their Tech Support which is one ring away from getting your Tech-related issues attended to right away, and they work 24/7 too (how convenient and efficient)!!!

Reply from Global Call Forwarding
Great experience!
We used the service for 2 years... great support, great customer service, great product. We'll use it in a future without any doubt.

Reply from Global Call Forwarding
We used this service for 2 years very…
We used this service for 2 years very good.

Reply from Global Call Forwarding
Great tool
Worked flawlessly diverting calls from Australia to Thailand. Will recommend.

Reply from Global Call Forwarding
Excellent and Affordable
This is an excellent service provider in global call forwarding, affordable and if you encounter any issue they attend to it immediately. Particularly, Beny Mouen
Sales Manager - APAC has been very prompt in attending to any request or issue. We are happy to have used their services for more than 15 years.

Reply from Global Call Forwarding
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