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Rated 5 out of 5 stars

The service is very reasonably priced and they are very responsive to any issues. They also have some robust self-service capabilities - I was able to set up a multi-person set of call trees on my ow... See more

Rated 5 out of 5 stars

This is an excellent service provider in global call forwarding, affordable and if you encounter any issue they attend to it immediately. Particularly, Beny Mouen Sales Manager - APAC has been very p... See more

Company replied

Rated 5 out of 5 stars

What an amazing company and service over the world. I just one of the client for this company, but when I occur any problem, no matter how big or small. they always provide immediately response and f... See more

Company replied

Rated 5 out of 5 stars

On 19 Oct 23 all of my credentials were stolen and I had no contact of any kind to anyone. So I remembered that on my computer I was a client of Global Call Forwarding (United World Telecom). The Fir... See more

Company replied

Company details

  1. Telecommunications Service Provider
  2. Business to Business Service
  3. Call Center
  4. Phone and Internet Service

Written by the company

Global Call Forwarding provides cloud communications solutions for businesses around the world. The company specializes in providing cloud-based phone numbers from more than 160 countries. These phone numbers can be used to make and receive calls. Global Call Forwarding also offers advanced cloud telephony features and value-added solutions that give businesses more control over their international phone numbers. Some popular features include IVR, advanced routing, outbound caller ID, call recording, call transcription, local ringback tones, voicemail, customized greetings, custom reports, and AI insights. Global Call Forwarding prides itself on its 24/7 live support model, high-quality international voice solutions, and network reliability. The brand was launched in 2007. Its parent company has been in business since 1996 and has over 28 years of global telecommunications experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

43 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great value and service!

The service is very reasonably priced and they are very responsive to any issues. They also have some robust self-service capabilities - I was able to set up a multi-person set of call trees on my own! We were satisfied enough after the first year to renew, and we plan to stick with them for the long term.

January 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Incredible and outstanding support/services by United World Telecom........!!!

Just wanted to share my experience and highlight the exceptional support by United World Telecom (UWT) in restoring the services. As an UWT customer, I unfortunately delayed providing required documents on time which resulted in line cancellation by the local telecom authorities, however rigorous efforts and follow ups by United World Telecom representatives made it successful in restoring the service on the same numbers. I really appreciate and am thankful for continued support by all involved.
Thanks again……………….. !!

Mohammed

October 7, 2025
Unprompted review
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Rated 5 out of 5 stars

We have been using GCF service for 5…

We have been using GCF service for 5 months. The setup was simple, and the call quality is generally clear with minimal disruptions. It’s convenient for both personal and professional use, and the web interface is user-friendly. Customer service team is very active and responsive. Overall, it’s a reliable and affordable solution for online international phone connectivity, and I would recommend it to those looking for an easy-to-use communication tool.

September 30, 2025
Unprompted review
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Reply from Global Call Forwarding

Thank you for your review!

Rated 5 out of 5 stars

Excellent customer service

Customer service is great. There are always people available for support and even though it's online, they understand the queries well and help you with what is needed.

September 17, 2025
Unprompted review
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Reply from Global Call Forwarding

Thank you for your review!

Rated 1 out of 5 stars

Disconnected our line permanently

Disconnected our line with immediate effect without a minute's notice due to rule change in the country. They should have notified their customers and given them enough time to find alternative solutions.

September 1, 2025
Unprompted review
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Reply from Global Call Forwarding

Hi Waseem,

We completely understand how disruptive this must have felt. In this case, the sudden disconnection was not something we had control over.

The telecom authority in the region made an unexpected decision to suspend all services for international providers. Unfortunately, it was enforced without any prior notice to us or our partners.

This rare action came in response to wider misuse in the market (not involving our customers).

While this was beyond our control, we regret that you were affected by it and appreciate your understanding as we work to prevent such rare occurrences in the future.

Warm regards,

Luke & the Global Call Forwarding Team

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Rated 5 out of 5 stars

Setting up GCF was easy and user-friendly

Setting up GCF was easy and user-friendly. Sales team was fantastic—professional and efficient, giving the impression of smooth management throughout. Special thanks to Beny and Lin for their unwavering support during the setup process.

April 21, 2025
Unprompted review
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Reply from Global Call Forwarding

Thank you for your review!

Rated 5 out of 5 stars

Easy and cost effective

Setting up global call forwarding is extremely easy and cost effective. The sales and support staff is very professional and responsive. We have used them in the past and will continue using them.

March 20, 2025
Unprompted review
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Reply from Global Call Forwarding

Thank you for your review!

Rated 5 out of 5 stars

The rep

The rep. helped me change my account and he did everything for me. Wonderful!

March 19, 2025
Unprompted review
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Reply from Global Call Forwarding

Thank you for your review!

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Rated 5 out of 5 stars

Great service

Great service, very fast support and good communication. Beny was a great help when I needed assistance with my account.

March 3, 2025
Unprompted review
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Reply from Global Call Forwarding

Thank you for your review!

Rated 5 out of 5 stars

Global Virtual Phone Number Solution

This is by far the best solution that you can have when it comes to looking for a phone number for your business that can be reachable worldwide.

The people working here are so helpful and easy to reach especially their Tech Support which is one ring away from getting your Tech-related issues attended to right away, and they work 24/7 too (how convenient and efficient)!!!

June 21, 2024
Unprompted review
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Reply from Global Call Forwarding

Thank you for your wonderful feedback! We're thrilled to hear that our global phone solutions and tech support have been so helpful for your business. Our team is dedicated to providing 24/7 support, and it's great to know you find it convenient and efficient. We appreciate your trust in us!

Rated 5 out of 5 stars

Great experience!

We used the service for 2 years... great support, great customer service, great product. We'll use it in a future without any doubt.

June 7, 2024
Unprompted review
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Reply from Global Call Forwarding

Thank you, Camilo, for being a valued customer for the past two years! We’re delighted that our support, service, and product have met your expectations. We look forward to continuing to serve you in the future!

Rated 5 out of 5 stars

We used this service for 2 years very…

We used this service for 2 years very good.

February 19, 2024
Unprompted review
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Reply from Global Call Forwarding

Thank you for your continued trust over the past two years! We're glad to hear you've had a positive experience with our service. We look forward to supporting you in the future!

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Rated 5 out of 5 stars

Great tool

Worked flawlessly diverting calls from Australia to Thailand. Will recommend.

January 22, 2024
Unprompted review
Global Call Forwarding logo

Reply from Global Call Forwarding

Thank you for your feedback! We're glad to hear that our service worked flawlessly for diverting calls between Australia and Thailand. We appreciate the recommendation!

Rated 5 out of 5 stars

Excellent and Affordable

This is an excellent service provider in global call forwarding, affordable and if you encounter any issue they attend to it immediately. Particularly, Beny Mouen
Sales Manager - APAC has been very prompt in attending to any request or issue. We are happy to have used their services for more than 15 years.

December 26, 2023
Unprompted review
Global Call Forwarding logo

Reply from Global Call Forwarding

Thank you, Subhransu, for your incredible loyalty over the past 15 years! We’re thrilled that our service and support, especially from Beny Mouen, have met your expectations. Your satisfaction is our priority, and we’re honored to continue serving you.

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