It's very easy to buy an ESIM from globalesim and we've now bought ESIMs for 5 different geographies. Two reasons for not being 5 stars: 1. no discount for repeat customers 2. I would really appr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve bought multiple esims here and they always work just fine. Also the price is very fair, better than most other providers! Today I had some trouble installing a new eSIM, no confirmation mail. But... See more
Company replied
My first eSIM for South Africa worked absolutely perfectly but I had an issue when I needed to get a second one. It installed exactly as it should do and I used it for a couple of hours, and then it... See more
Company replied
Had trouble starting the eSIM service but the rep Gerald helped me to get it started. He was clear in his instructions and we got the job done. Got my eSIM and it works ok.
Company replied
Company details
Written by the company
For over 18 years, GlobaleSIM has been a leading provider of reliable and secure mobile experiences, specializing in international roaming solutions. Built upon a foundation of excellence, we’ve empowered travelers and global citizens to stay connected across borders, offering seamless communication wherever their journeys take them. While we began by providing traditional physical SIM cards, our commitment to innovation has led us to expand our offerings, ensuring customers have access to the latest connectivity technologies. Today, we stand as a trusted partner, delivering cutting-edge mobile solutions that keep the world within reach.
Contact info
ul. Solipska, nr 3/5, lok. Miejsc., kod 02-482, WARSZAWA, Poland
- info@globalesim.app
- globalesim.app
4.2
Great
769 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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It took some time to get the e-sims…
It took some time to get the e-sims which I purchased for my children to work, but with the great support from globalesim it worked! Many thanks to support agent Joan in particular!
July 10, 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are glad to hear that you were able to get the eSIMs working with our help. We will be sure to pass your special thanks along to Joan—she will be happy to hear her assistance made a difference! We appreciate your patience and feedback, and we are always here if you need anything else.
John Roel Helped me fixing my problems…
John Roel Helped me fixing my problems so fast I really recommend
July 10, 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are so glad to hear that John Roel was able to resolve your issues quickly. We truly appreciate your recommendation and will be sure to share your kind words with him! We are always here if you need anything else.
Got a new eSIM and reloaded once…
Got a new eSIM and reloaded once perfectly. The second reload there was an issue but John Roel sorted it quickly when I got in touch
July 10, 2026
Unprompted review
Reply from globalesim.app
Thank you for the 4-star review! We are glad to hear that your initial experiences were perfect, and we sincerely apologize for the issue with your second reload. We are happy that John Roel was able to resolve it for you quickly! We truly appreciate your feedback and are always here if you need anything else.
Stress-Free Internet Wherever You Go
I had a great experience using GlobaleSIM. The setup was quick and straightforward, and I was connected within just a few minutes. The network was reliable, with fast data speeds that made it easy to browse, use maps, stay connected with family, and work while traveling.
What impressed me most was how simple the entire process was from purchasing the eSIM to activating it. The instructions were clear, and I didn't have to deal with the hassle of swapping physical SIM cards. The pricing was also fair and transparent, with no unexpected charges.
One thing GlobaleSIM does really well is making international connectivity easy and stress-free. It's a convenient option for travelers who want dependable service without complicated setup. Based on my experience, I would gladly recommend GlobaleSIM to anyone looking for a reliable and affordable travel eSIM.
July 8, 2026
Unprompted review
Reply from globalesim.app
Thank you for the wonderful 5-star review! We are thrilled to hear that Globalesim made your travel experience stress-free, simple, and reliable. We truly appreciate your kind recommendation and look forward to serving you on your next trip!
I want to thank you for they service Jhon Roel
I want to thank you for your service from John Roel. I Arrived in Egypt and I couldn't connect to the eSIM. He performed the procedure, guided me, and got me access to the data. Thank you so much!!!
July 9, 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are so glad to hear that John Roel was able to assist you with your eSIM connection in Egypt and get you back online. We will be sure to share your kind words with him! We appreciate your feedback and are always here if you need anything else.
Great prices
Great prices, also great and quick support response, thanks to John Roel
July 9, 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are delighted to hear that you are happy with our prices and that John Roel provided you with quick and great support. We will be sure to share your kind words with him! We appreciate your feedback and are always here if you need anything else.
John roel helped me
John roel helped me, he was great and solved my problem quickly !
July 9, 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are delighted to hear that John Roel was great and helped resolve your problem quickly. We will be sure to share your kind words with him! We appreciate your feedback and are always here if you need anything else.
Globalesim never connected to DK data…
Globalesim never connected to DK data networks. Support was very supportive but never succeeded to activate the data connection. After a lot of wild bull..it tips (change network, apn name, aso...) they admitted to have problems with DK networks. It seems to me that Globalesim service is deteriorating, got lately to contact support on each trip with an esim
I asked to be reimbursed.
July 2, 2026
Unprompted review
Reply from globalesim.app
We are very sorry to hear about the difficulties you experienced with the data connection in Denmark. We always aim to provide seamless service, and we regret that we fell short in this instance. Our team takes your feedback seriously as we work to improve our network coverage and support reliability. Please contact us directly at CS@GLOBALESIM.APP with your order details so we can ensure your refund request is processed promptly and investigate what went wrong.
I had problems with the SIM at first
I had problems with the SIM at first, contacted their service and Christine did a great job. I am very satisfied!
July 6, 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are so glad to hear that you are very satisfied with our service and that Christine did a great job resolving your initial issues. We appreciate your feedback and are always here if you need anything else!
Fast response
I had trouble with my eSim, for some reason I couldn’t topup. I contacted the customer support and John Roel assisted me quickly before I board my flight. Thanks to him it made my experience smooth.
July 8, 2026
Unprompted review
Reply from globalesim.app
Thank you for your wonderful 5-star review! We are delighted to hear that John Roel was able to assist you quickly so you could have a smooth experience before your flight. We truly appreciate your feedback and are always here if you need anything else!
Reply from globalesim.app
Thank you for the wonderful 5-star review! We are so pleased to hear that Mark was able to help you. We truly appreciate your kind words and are always here if you need anything else!
Reply from globalesim.app
Thank you for the 5-star review! We are delighted to hear that you experienced fast and accurate service. We will be sure to share your kind words with Mark, who will be happy to hear that he provided the best service. We appreciate your feedback and are always here if you need anything else!
I had problems with my esim
I had problems with my esim, så i did write to them, and I did talk to mark. And he did everything he could to get my esim to work. And it did at the end.
July 8, 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are so glad to hear that Mark did everything he could to assist you and that your eSIM is working perfectly now. We truly appreciate your feedback and are always here if you need anything else!
Human's help
The support staff member, Mark, helped me resolve my issue with recharging immediately. The first conversation was with bot, but Mark came in quite soon. I'm very happy with his support.
July 8, 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are so glad to hear that Mark was able to step in and assist you promptly with your recharging issue. Providing human support when needed is a priority for us, and we are thrilled that you were happy with Mark's assistance. We appreciate your feedback and are always here if you need anything else!
Great service
Great service. And also their customer support, in my case handled by Dave, is great.
July 5, 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are so glad to hear that you are happy with our service and that Dave provided you with great support. We truly appreciate your feedback and are always here if you need anything else!
Mark from Support / Customer Service…
Mark from Support / Customer Service has been great help! Extremely responsive and super fast. Solved my problem immediately. Thank you
July 5, 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are so glad to hear that Mark provided you with such great, responsive, and fast support. We will be sure to pass along your compliments to him! We appreciate your feedback and are always here if you need anything else!
I could Not activate my e-sim but Mark…
I could Not activate my e-sim but Mark helped me via WhatsApp. He was very friendly and was able to quickly resolve my issue. Thank you so much!
July 5, 2026
Unprompted review
Reply from globalesim.app
Thank you for the 5-star review! We are so glad to hear that Mark was able to assist you via WhatsApp and resolve your eSIM activation issue quickly. We will be sure to pass along your kind words to him. We appreciate your feedback and are always here if you need anything else!
Mark was super helpful
Mark was super helpful, quick and polite.
Really appreciate the service.
July 5, 2026
Unprompted review
Reply from globalesim.app
Thank you for the wonderful 5-star review! We are so pleased to hear that Mark was super helpful, quick, and polite. We truly appreciate your feedback and are always here to help if you need anything else!
Great Customer Service Support
Was a bit nervous about purchasing multiple sims for a family holiday
Thought id messup up but chatting to MARK on customer service was a great help and answered all my questions
5 star
July 4, 2026
Unprompted review
Reply from globalesim.app
Thank you for the wonderful 5-star review! We are so happy to hear that Mark was able to help ease your nerves and answer all your questions regarding your family holiday eSIMs. We truly appreciate your feedback and hope you have a fantastic trip!
Mark was extremely patient and helpful
Mark was extremely patient and helpful, helped me resolve my issue, thank you!!
July 4, 2026
Unprompted review
Reply from globalesim.app
Thank you for the wonderful 5-star review! We are so glad to hear that Mark was extremely patient and helpful in resolving your issue. We truly appreciate your feedback and are always here if you need anything else!
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