Global Seafoods Reviews 

1,148
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Prices used to be reasonable and now it costs almost double than what my local store is selling the same caviar for. It is their right to sell at whatever price they want but when I wrote about it on... See more

Company replied

Rated 1 out of 5 stars

I had a very disappointing experience with this store. The caviar I received was of poor quality. When I contacted customer support, they only offered a discount instead of a replacement. When I ment... See more

Rated 2 out of 5 stars

Tried to leave a review on their website but it looks like they can choose reviews. Late May 2023 I ordered 20lb of fish - Chum Salmon Fillet Portions 6 oz, 90% was fish tails and fish collars when it... See more

Rated 3 out of 5 stars

Packaging is a PROBLEM! Box is too big for 1 kg of caviar. 1 kg should be packed in 2 small packages, and in a much smaller cooler. Actual package with caviar was broken, ice was melted and all pl... See more

Company replied

Company details

  1. Food Products Supplier

Written by the company

Our wide range of products come from our production in Kodiak, Alaska and from our partners who produce in Alaska, Oregon, Tennessee and Louisiana. Our prices on average are very competitive compared to local grocery, outlets and online stores being 20-70% cheaper. Awesome seafood products straight to your door.


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1.9

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 11% of negative reviews

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1.9

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(1,148)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Globalseafoods.com is a top....

Globalseafoods.com is a top-notch online seafood retailer with a sleek and user-friendly website design. The company's commitment to eco-friendliness and sustainability, along with its high-quality products and convenient payment and shipping options, make them an excellent choice for seafood enthusiasts.

Personally, when I need seafood I always choose Globalseafoods.com

March 4, 2023
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Rated 1 out of 5 stars

They delete negative reviews

Prices used to be reasonable and now it costs almost double than what my local store is selling the same caviar for. It is their right to sell at whatever price they want but when I wrote about it on the Global Seafood’s Facebook page they just deleted my comment. Well, if that’s how you deal with your customers, I have nothing else to say.

February 9, 2022
Unprompted review
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Reply from Global Seafoods

Dmitriy
We are a family owned and run business and we need to keep up with the market prices. Since we opened our cost of products has gone up significantly. We still need to provide for our families. I would love to sell you caviar for the prices we offered 10 years ago, but we would go out of business quickly. I do not know what your local market sells so I can’t quote you a specific answer on that. But we didn’t want to get into a debate with you on social media about inflation and global price increases. Unfortunately you decided to make a huge deal about our prices increasing I’ve the years. In that case you should leave bad reviews for every business under the sun since you may notice prices for everything is rising. One small family business isn’t to blame for this.

Rated 1 out of 5 stars

I put a bold cross on this company.

Today I put a bold cross on this company. I was tricked with a good deal to buy fresh salmon caviar in August.
The caviar looked lovely in the picture but got a small disgrace floating in the liquid. After washing and cleaning from a mess, only 1/3 remained. I remained silent, thinking that it was an accidental oversight.
I wanted to make a Christmas present for children and bought the most expensive and high-quality Chum caviar. What I Received today was such a disappointment!
No, the box arrived on time, and the caviar remained frozen, but the size of the eggs is 2-3mm at maximum! Chum caviar eggs 6-8mm! That is why chum caviar is the most expensive red caviar on the site. Is it chum caviar? Really?
I ordered this caviar several times before the quarantine and was always satisfied with the quality. I lost trust in this company and will no longer demand anything from their website. Where is your integrity, folks?

December 15, 2022
Unprompted review
Rated 1 out of 5 stars

There was no dry ice left in a box

There was no dry ice left in a box, when caviar arrived at our home. The caviar was warm to touch, we won’t try eating that. A waste of $130.

October 13, 2022
Unprompted review
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Reply from Global Seafoods

Hello

We have looked into this and saw the image you sent. We highly apologize for this and we are not sure how this happened. We will investigate this and make sure that it never happens again. We have sent you a replacement free of charge.

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Rated 2 out of 5 stars

Product is great have ordered numerous…

Product is great have ordered numerous times. Shipping is the problem at times FedEx does not deliver the product on the day they are scheduled to do so. This is done with no explanation or reason as to why there should be a delay in delivery as the package is on the truck and is out for delivery. This is a problem that Global Seafoods can not find a solution for.

August 15, 2018
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Rated 4 out of 5 stars

The fish comes in a big bag

The fish comes in a big bag; some of it becomes freezer burnt and when cooking, it is full of water. Not happy. The packages Rougheye we had last time was good; it came individually wrapped. Not happy with my order this time!

August 13, 2018
Unprompted review
Rated 5 out of 5 stars

My opinion

My opinion, Global Seafood is a best supplier of seafood. Food is always best quality

August 8, 2018
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Rated 5 out of 5 stars

First time I ordered from GS, Five stars..............

First time I ordered from GS,, my order went into their system with out any issues, delivery was smooth, fish was still frozen,,, I mean rock solid frozen, price was good. I was looking to buy wild caught fish,, I am very happy and will shop here again. I suggest giving this place a try.

Fresh wild caught flash frozen is the only way to go unless you live on the coast and can actually buy off the boats.

If your eating farmed fish, I suggest you do some research before you buy anymore.

August 7, 2018
Unprompted review

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