Global Shopaholics LLC 

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Rated 5 out of 5 stars

I have a very good experience with Global shopaholics LLC, it has always been my favorite international shipping company, I have been using it for years now.. what I like about the company they are al... See more

Rated 5 out of 5 stars

I've always had a great exeperience with this company for many reasons They are attentive, the packages are always delivered on time, they make sure to have a good communication with the clients... See more

Rated 1 out of 5 stars

Global Shopaholics is attempting to extort a $150 ITN/EEI fee for my package, even though the total value is well under $2500. This is a direct violation of US export regulations (15 CFR 30.2). I have... See more

Rated 4 out of 5 stars

It's a small company, but I made two shipments of iPads from the United States to Spain and everything went without problems. Before using their services, I contacted support for a question and alth... See more

Company details

  1. Packaging Supply Store
  2. Business to Business Service

Written by the company

"A fresh perspective on Global Shopping and Package Forwarding." The easiest place to Shop in USA and Ship internationally to your Doorstep with the lowest international shipping rates.


Contact info

Breach of guidelines

All reviews

(1,191)

167 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

I have been a loyal customer for over 3…

I have been a loyal customer for over 3 years. They used to be reliable but for a long time they haven't been able to deliver a decent service the way they did.

It went from poor service to bad to extremely bad. My packages that arrived at the warehouse got lost during consolidations. I know my package has arrived because they uploaded a picture on my profile. I have file a claimed the day I received the shipment. it's been over a month now but they have not responded let alone offer a resolution. Nevermind their useless live chat - giving the same response over and over.

I would not touch this business again even with a ten foot pole. If you are a startup looking for a business partner, DO NOT WORK WITH THEM. DO NOT!! Trust me i have been a loyal customer every month with them for over 3 years. They are not planning to improve because i chose to stay for awhile just to see if they will change but they never do.

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

The service via WhatsApp is one of the…

The service via WhatsApp is one of the worst I've ever seen and there are also no quick responses. I hope the interaction with the rest improves. I'm using the service and I still can't pay for the first shipment, it gives an error when paying.

May 16, 2025
Unprompted review
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Rated 1 out of 5 stars

terrible customer support, poor service

Please be aware that they do not meet the deadline for preparing the order and shipping, it can take 15 days. You pay for shipping and they give you your money back and increase the prices so that you pay more. This still takes days for you to get a response. I myself am going back to MYUS even though it is expensive, but customer support works 24 hours a day, every day.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

I just deal with you shipping service


I just deal with you shipping service
Whenever I face problems you solved to me appreciate so much
Yes sometimes suffer from reply my inquiries by chat and email but at the end you solved my issues and you do all your best
Thanks for your kind service
I’m your customer and I will be for ever
Thanks

March 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Great job!

I am happy with your service, keep doing good Job!
thanks

April 18, 2025
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,

We sincerely apologize for the inconvenience you’ve experienced. Our team has reached out to you via email, please respond at your earliest convenience so we can assist you in resolving the issue.

Thank you.

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Rated 1 out of 5 stars

At first everything was fine

At first everything was fine, but now I don't know what happened to you, I don't know if it's because of the management or the employees but they take a long time to update a package that was delivered, it may take a week to be updated, a lot of failure in your shipping calculations, you steal our packages, you already lose 3 of my packages with you

I just ask you to improve please, I wouldn't like to have to change servers because of your irresponsibility

March 18, 2025
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,

Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced. We're truly sorry to hear about the delays and issues you've faced—it’s never our intention to cause frustration.

To help us investigate further, could you please share the tracking numbers or details of the packages that have not been uploaded yet? Additionally, for the packages you mentioned as lost, we kindly request you to provide the invoices so we can look into the matter and take appropriate action.

Your feedback is valuable to us, and we’re committed to improving our services to serve you better. We truly appreciate your patience and understanding.

Rated 1 out of 5 stars

Worst worst service!!!

Worst worst service!!!! My parcel has been delivered 8th April, till today no update on my portal of my delivery, nobody responds to my chat box with updated or even the email that I send

You should not be allowed to business, this is appaling, just wish I saw all of these reviews before I decided to use you as a forwarding service, can anyone capable of resolving this matter please be in contact.

April 14, 2025
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,

We sincerely apologize for the inconvenience you have experienced. Our team has reached out to you via email. Kindly respond so that we can further investigate your concern and work towards resolving the issue.

Thank you for your patience and cooperation.

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Rated 1 out of 5 stars

Terrible work, please improve

I think your work is terrible and you are irresponsible with packages, my package arrived to you but they say it didn't arrive to them, you are a renowned company to start having these problems

April 14, 2025
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,

We sincerely apologize for the inconvenience you have experienced. Our team has reached out to you via email. Kindly respond so that we can further investigate your concern and work towards resolving the issue.

Thank you for your patience and cooperation.

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