Global Test Supply Reviews 

978
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers had a great experience with this company. Customers consistently praise the very reasonable prices and the exceptional quality of the professional equipment offered on the online platform. Many buyers also appreciate the intuitive website designed for searching products easily, alongside fast and reliable shipping services for most orders. However, some people mentioned that their purchases faced significant unexpected delays, ongoing backorders, or extended waiting times before final delivery. Reviewers additionally experienced occasional problems regarding missing components upon arrival, requiring additional follow-up to resolve order discrepancies. Some consumers also noted that communication and shipping updates were occasionally lacking during these prolonged waiting periods.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items arrive promptly, work very well, and match... See more

Order

Customers consistently note ambiguous experiences with order, as many reviewers highlight quick processing,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast shipping and prompt... See more

Price

Customers had great satisfaction with the pricing, frequently highlighting that items were well priced and... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the top notch condition and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was able to find and order the part I needed quickly. I appreciated the ability to calculate shipping costs up front.

Company replied

Rated 5 out of 5 stars

Thankful I was able to get namebrand items at such a reasonable price. Quote was easy to obtain and shipping updates kept us on schedule with testing services at our laboratory. Payment processing was... See more

Company replied

Rated 5 out of 5 stars

Purchased this for my son who is an engineering student and had asked for a caliper for Christmas. Wanted to purchase a “lifetime” tool for him and after doing much research, settled upon a Mitutoyo.... See more

Company replied

Rated 5 out of 5 stars

Price was first when shopped online but what more I received is professional service . I did have to wait to receive this particular item . I believe maybe more updates on where it was and estimated... See more

Company replied


Company details

  1. #73 of 81 best companies in Association or Organization

Written by the company

Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.


Contact info

3.9

Great

TrustScore 4 out of 5

978 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(978)

139 reviews in the last 12 months

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Rated 1 out of 5 stars

Order placed in September still not…

Order placed in September still not received.

January 14, 2026
Global Test Supply logo

Reply from Global Test Supply

We’re very sorry for the delay in receiving your order, Jonathan. Due to issues on the manufacturer’s side, we were unable to meet the expected lead time. While we did provide updates along the way, we understand that the experience did not meet your expectations and sincerely apologize for the inconvenience it caused. If there’s anything we can do to assist you, please let us know. We appreciate the opportunity to work with you again in the future.

Rated 5 out of 5 stars

Great website for testing equipment

Ordered a multimeter, arrived quickly and in good condition, at a fair price

January 14, 2026
Global Test Supply logo

Reply from Global Test Supply

We appreciate you taking the time to leave your 5star review, Shinkus! Have a great day.

Rated 1 out of 5 stars

Just plain bad

Just plain bad.

The order system makes EVERYTHING APPEAR LIKE ITS IN STOCK.

ONLY AFTER PLACING AN ORDER DO YOU FIND OUT THAT Global Test Supply ARE 3RD PARTY "SHUFFLERS" and they order what you need from their suppliers AFTER you place an order.

What a joke.

I find out after placing an order that shipping is "EXPECTED" ??? to be in FOURTEEN DAYS ??? And even that is just a guess? You don't tell customers it takes multiple weeks to get supplies before ordering ???

Lastly, the employees on the phone and chat are snotty and rude. If you don't want undisclosed protracted delivery times, and rude Customer service, Order from some other supplier.

January 8, 2026
Unprompted review
Global Test Supply logo

Reply from Global Test Supply

Thank you for your feedback. We’re sorry to hear about your experience and take concerns like this seriously.
Product availability and estimated lead times are shown on our website prior to checkout; this information appears on the product page under the price and again in the cart before checkout. With a large catalog from many manufacturers, some items are stocked while others are ordered based on demand.
We’re especially concerned by your comments regarding customer service, as this does not reflect our standards. We’d appreciate the opportunity to review your specific order if you’re willing to contact us directly at sales@GlobalTestSupply.com or 1-888-610-7664.

Rated 1 out of 5 stars

Sketchy customer support

Both times ordering from them, they said the items were in stock, and that it would be a few days to ship. On my last package, it took well over a week, and this one is going to take at least 2 weeks. Both products I ordered are just being drop shipped from the manufacturer. Customer support the first time around also just lied to me and said that someone else ordered the tool before me, and thats why it's being delayed. Sketchy customer support

December 22, 2025
Unprompted review
Global Test Supply logo

Reply from Global Test Supply

We’re sorry to hear about your experience. We did reach out via Trustpilot to request order details so we could investigate, but didn’t receive a response. Without that information, we’re unable to look into the specific delays mentioned.
Some products are shipped directly from our manufacturers when we don’t have them available in our warehouse, which can occasionally result in longer processing times. We never aim to mislead customers, and we apologize if anything was communicated incorrectly.
If you’re willing, please contact us directly with your order details so we can review this properly.

Rated 4 out of 5 stars

Fast shipping

Fast shipping, good price and quality items what more can I say.

December 14, 2025
Global Test Supply logo

Reply from Global Test Supply

Thank you Kenneth! We appreciate you taking the time to leave this great review. Have a nice day.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, fast shipping

December 14, 2025
Global Test Supply logo

Reply from Global Test Supply

Thank you for leaving us a 5-star review, Hugh. Have a great day!

Rated 3 out of 5 stars

Delivery excellent 👍 The Fluke leather…

Delivery excellent 👍 The Fluke leather holster is nice But the snaps for the belt loop and front flap were very WEAK SNAPS. They wouldn't hold. I got a friend to replace belt snap with Rivet and he installed better Snap on front. I would let Fluke know that they need stronger Snaps please. I also had to cut longer slots in leather for the forks of T5 meter to go through at bottom. Thanks 😊

December 14, 2025
Global Test Supply logo

Reply from Global Test Supply

Thank you for your review and for sharing your experience. We’re pleased to hear that delivery went well and appreciate your detailed product feedback.
We’ve shared your comments regarding the snaps and fit along to Fluke so their product team can review them. Input like yours is valuable in supporting continuous product improvements.
Thank you for choosing to shop with us and for taking the time to leave a review.

Rated 5 out of 5 stars

Great company and reliable

These guys are great! Package came before predicted. Great price too!

December 13, 2025
Global Test Supply logo

Reply from Global Test Supply

Thank you so much, Nicholas!! We appreciate the 5 star review.

Rated 5 out of 5 stars

Excellent quality

Excellent quality, just what I needed

December 14, 2025
Global Test Supply logo

Reply from Global Test Supply

We’re really happy to hear that your purchase was exactly what you were looking for, Robert. Have a great day!

Rated 5 out of 5 stars

pricing was good

pricing was good. Shipped on time. Absolutely no issues

December 14, 2025
Global Test Supply logo

Reply from Global Test Supply

That’s great, Sean! Thank you for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

Equipment Rental

When the equipment I requested was not immediately available because it was out on another job, they offered a similar piece that was available. Good communications throughout the rental process. Plan to use them again in the future.

November 14, 2025
Global Test Supply logo

Reply from Global Test Supply

Thank you! We look forward to working together again in the future.

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