Global Work & Travel Reviews 

3,914
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 967 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being extremely helpful, patient, and informative throughout the early stages of planning their upcoming trips. Travelers also mention that the online platform is very easy to navigate, while initial orientation calls provide reassuring and detailed information about the entire process. Some people were dissatisfied with the lack of practical assistance regarding promised job placements and accommodation arrangements abroad. Reviewers noted that communication became very limited once they arrived overseas, leaving customers to handle heavy logistical challenges entirely on their own.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that coordinators are friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that advisors are helpful,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy and stress-free the website... See more

Service

Customers consistently note positive experiences with service, highlighting that coordinators are extremely... See more

Holidays

Consumers find holidays to be a source of great excitement, with many reviewers feeling well-prepared and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Global Work & Travel has been nothing short of awesome! They've been as personable as you can get and it makes the whole process so much easier!

Rated 5 out of 5 stars

David did a great job getting me through all of the necessary steps to finally book a flight! All the details of the process were laid out very well! He was very attentive and answered any questions I... See more

Rated 5 out of 5 stars

Jack was friendly, easy to talk to and very knowledgeable. He was clear and concise with the information for multiple trips and cleared up any questions I had. The global work and travel website is ea... See more


Company details

  1. Travel Agency

Written by the company

Established since 2008 and with 4 global offices, around 100 staff and over 100,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 52% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(3,914)

967 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excited!

The phone call was great, really detailed about what was needed. I talked to Levi and he was super friendly and easy to talk to and explained everything very well. It made me super excited for my trip coming up in the next year and I can't wait to find out more and get it all sorted!

July 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Do not recommend

I paid around $3,000 to help set up my working life overseas, expecting guidance, structure, and practical support with the transition. Unfortunately, the service fell far short of what was promised.

In reality, I ended up doing everything myself—from arranging accommodation and job leads to sorting out essential logistics—with little to no meaningful assistance or direction from the company. Communication was limited, and when support was provided, it was vague and not particularly useful.

For the amount charged, I expected a far more hands-on and tailored service. Instead, it felt like I was largely on my own throughout the entire process. While the idea behind the service is good in theory, the execution did not reflect the cost or the expectations set at the outset.

Overall, I would not recommend this service based on my experience, as I did not receive the level of guidance or support that was advertised.

July 2, 2026
Unprompted review
Global Work & Travel logo

Reply from Global Work & Travel

Hi Chelsea,

Thank you for your feedback.

We have looked into your concerns and can see that you cancelled your trip due to personal circumstances before travelling, meaning you did not actually travel on our trip or use your arrival services.

Our team was available to answer questions and support you in the lead-up to your departure, however you went out of contact during this time and later confirmed you wouldn't be travelling. Everything was fully arranged on our end, and all inclusions and support would have been available had you arrived.

We wish you all the best,
Global Work & Travel

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Rated 5 out of 5 stars

Amazing all round.

The booking and contact process has been very quick and easy with a lovely and helpful crew, notably Nicole my trip coordinator who has been nothing but kind and shows a genuine interest in getting to know me and helping me to achieve a trip of a lifetime. Like mentioned before, the booking process is spectacular and I find that it is so far a great value of money.

June 30, 2026
Unprompted review
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Rated 5 out of 5 stars

So kind

He was really nice and made me feel so comfortable and excited. If he did not call I probably wouldn’t have ever booked the trip. I’m really grateful:)

June 29, 2026
Unprompted review
Rated 2 out of 5 stars

This travel company is an absolute scam

This travel company is an absolute scam. They were unable to find me work that was supposed to be part of my working holiday. Received a partial refund as a result and ended up returning to my home country. Then tried to request refund for my travel insurance after only being in the country I was supposed to complete my working holiday for three weeks. Didn’t even receive a refund for half of what I paid for my travel insurance. They kept making excuses for why it was difficult to find job matches but they encouraged me to quit my job and move to another country during the slowest time of the year, when it’s most difficult to find a job. I definitely would not recommend them. Stay far away if possible. I made the mistake of using them and regret it so much.

June 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing Company and Amazing Experience

Kate was great to chat with and gave me tons of insight on my upcoming trip. Super excited to work with Global Work and Travel again on a 2nd trip and even more excited for the experience.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great

Kayla was super sweet and made me feel very comfortable and reassured throughout our call!

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Nicola was very polite and…

Nicola was very polite and professional, she gave me all the information i could need to start my journey with global travel and work. She answered all my questions and was very positive when talking about myself and my skills. I was able to receive an additional voucher after paying my fee while on the phone with Nicola, she was very patient with me and made me even more excited to start my journey.

June 29, 2026
Unprompted review

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