I got my stuff a few months back but I wanted to mention my experience since I saw there were a lot of ppl leaving bad ones and calling it a scam. I am not sure if they do drop shipping, but the item... See more
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Sending me emails about being an ambassador that I’d receive’ discounts’ and ‘ Amazing perks’. If a company wanted you to represent them you’d be sent free items to display or wear - not be ch... See more
I received the product I've order and it was in good condition and it also looks good. They've given me some discount too. I just didn't give 5 starts as I was told I'd become brand embassador and so... See more
Placed an order in October, it has never arrived. Sent multiple emails which they initially responded to, claiming they were looking into it. Never received the items or refund and now they’ve stopped... See more
Company details
Information provided by various external sources
Dear GLOOMLAND family As a business that operates globally we, like many businesses around the world, will be impacted by the ongoing COVID-19 pandemic. Given the changing landscape of the situation with continual live updates happening, we have been proactive in putting protocols in place to ensure the safety and well-being of our teams and our customer base. Our head office team is currently working remotely with a rotational skeleton crew onsite in order to support the physical infrastructure we have. We have adopted best practice guidelines within our warehouse teams to ensure that we are able to operate in a safe environment. We will continue to review these practices on an ongoing basis to ensure our teams are well informed and continue to function in a safe and professional environment. Hygiene best practices have been implemented across all our business units and are mandatory, as well as adopting social distancing measures. The landscape for deliveries is also continually changing, with different countries and governments updating their position on this on a daily basis. We will endeavour to get orders out as quickly as possible, however please be mindful there may be delays due to the unprecedented circumstances we find ourselves in. Your local governmental websites will provide the best source of relevant and accurate information, and most courier companies have information on their websites detailing the impact of their services in certain geographic locations. Stay safe and thank you for continued support of GLOOMLAND. COVID-19 FAQs ARE YOU STILL ACCEPTING ORDERS Yes - we are open as normal. ARE YOU STILL SHIPPING ONLINE ORDER? Yes - however due to the current COVID-19 situation there will be delays for certain domestic and international locations. If we are unable to ship your order we’ll update you as soon as possible and orders will be held until we can fulfil them. HOW WILL I KNOW IF MY ORDER IS DELAYED? You can track your order with your order number and email address . You can also find up to date information on the shipping carriers website. IS YOUR CUSTOMER SERVICE TEAM STILL AVAILABLE TO CONTACT? Yes - our team is on standby to help with any questions you have. You can contact us at contact@gloomland.com I NEED EXTRA TIME TO SEND ITEMS BACK No problem - we have extended our return policy from 14 to 28 days. If you require assistance please check our return policy HOW CAN I STAY UPDATED ON THE COVID-19 SITUATION? We will be updating this page on a regular basis so check back for the latest updates.
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Great product
Great product and great customer service. I love the shirt i got. It's comfy, nice material . I'm very picky about everything but this one was 10/10
Worst Experience of My life
First of all, I'm never the type to pull a Karen and leave a bad review. This is honestly the worst experience I have ever had with a company. I am streamer looking for brands to recommend to my community. This is not about the money to me whatsoever. I ordered a shirt from them in a 2x because it was the largest size they had and I am a plus size girl. Now, their sizing is in the UK so I am not altogether surprised that it didn't fit me. However, I would expect that it wouldn't QUITE fit not what actually happened where I couldn't even get the shirt over my shoulders. This shirt is a US Medium easy. They told me the 40% off coupon was for the whole store and when I said I wanted to buy jewelry they told me the code was only for clothes and boots. So, if you have any curves whatsoever, do not trust this brand to make you look good. I feel cheated and like I wasted forty dollars to be an ambassador for a brand that isn't truly open to the plus size community. I waited a month to get my order and once I got it, customer service never responded to me when I requested the ability to return my order.
Amazing quality!
Amazing quality!
It did get lost on the way, so they gave me free earrings and any skirt i wanted (even WAY pricier)
Looks amazing!!
Amazing shirt I love it
great product and great customer service. Will be ordering again!!! I love the shirt i got. It's goth, black and so me
Great customer service and quick reply…
Great customer service and quick reply when help needed. The quality of the material for the dress I got is perfect and so comfortable. I love alt clothes and this shop totally brought my attention. Can’t wait to see new things come in.
I boa ugh tho the Alison top and omg I…
I boa ugh tho the Alison top and omg I love it makes me feel so comfortable and confident
Gloomland Ambassador
I really like their products.^^ The service was also very kind.^^
Gloomland instagram scammers
Gloomland sadly is an instagram scam shop that hunts low follower accounts that want to grow audience and they offer you to be an ambassador of their brand. You feel amazed, finally your first offer! But not. They will say that they give you 40% discount for the full shop and after the first purchase they will post your pic using their brand and will send you products month by mont for free. Lies. Then if you try to purchase something that isn't that expensive, like jewelry, they say that the code that applied to ALL the shop, doesn't apply for accesories. Also, they will tell you that they will send free products when they'll have new collections (that is not every month) and after two months of purchasing their stuff. And all these lies changed in one message. How could you trust that? Also, their hashtag is more used to warn people about their scam rather than people showing their products proudly. Some people just don't care about bad reputation. Be aware.
Iove this brand
Iove this brand! As one of their current brand ambassadors I’m truly appreciate of their quick shipping, great communication with customers and product quality let alone the fabulous designs. Love 💓 love 💓 love 💓
Amazing customer service
Amazing customer service! Package came quickly! And the quality of my shirt is phenomenal! 🖤🤘
Amazing clothes! Super legit
The clothes are great quality! The shipping was very fast, and the communication was excellent. They always solve your doubts and you can trust them! This brand is just awesome!!
I definitely recommend them!!🖤☠️
I am absolutely in love with the shoes and jacket I recently purchased! They're bad ass and feel like great quality! As an embassador I definitely recommend them!!🖤☠️
Communication was good with customer…
Communication was good with customer support
The only downside was my items were the wrong size but customer service was very kind and helpful
Great company
Quick replies, good quality clothes and wicked designs I would buy again :)
Inuysha Dress
The fabric is very comfortable and is creating gorgerous figure. I recommend this dress as it fits perfectly and looks amazing. Likewise, the brand is very qualitative and reliable. Communication is kind and sweet.
Product received in good quality
I received the product I've order and it was in good condition and it also looks good. They've given me some discount too. I just didn't give 5 starts as I was told I'd become brand embassador and so far no photos were featured, also the steps given before and after purchase were different.
I love Gloomland
I love Gloomland. The quality and price are amazing. I love how spooky and cozy my new joggers are! I will definitely keep wearing Gloomland <3
They have a really good service
They have a really good service, and cool stuff! It took some time with the shipping (but pretty common when you order out from your country). I’m really happy with my products 😊
Amazing clothes fantastic quality…
Amazing clothes fantastic quality perfect size chart would recommend
Amazing
Just received my order and I am obsessed and even more excited for hoodie season because I am going to live in this. It’s light and breathable and will be perfect for putting my leather jacket over it ❤️
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