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Glotech Repairs Reviews 

9,598
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,261 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff who arrive promptly and diagnose various household appliance issues quickly and efficiently. Many people genuinely appreciate the helpful advice, clear explanations, and polite demeanor shown by the technicians during home visits. Some reviewers were not happy with the unexpectedly high call-out charges and extremely expensive part replacements. A few other people also felt that certain repair diagnoses were completely incorrect, leading to unnecessary expenses, unresolved problems, or ultimately unrepairable appliances. Additionally, some consumers experienced poor communication and unhelpful responses when trying to resolve issues with customer support.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing the engineers as professional, polite,... See more

Service

Customers consistently note positive experiences with service, frequently praising professional and polite... See more

Product

Reviewers highlight ambiguous aspects of product performance, as some consumers praised professional... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the quick booking systems,... See more

Price

Users describe ambiguous interactions with price, noting high call-out fees and expensive parts quotes that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked to have my washing machine repaired and slots were available for this to happen from the next day. The booking was easy. The repair engineer, Ben Flynn, was very professional, polite and quic... See more

Company replied

Rated 5 out of 5 stars

I was told that to repair my appliance would be almost as expensive to buy new. Zack was very helpful and clear in his information. It cost me a call out charge but he took the appliance to pieces and... See more

Company replied

Rated 5 out of 5 stars

I’ve just received fast and professional service from William, a very knowledgeable, professional and polite engineer who has fixed my leaking dishwasher. I live in Farnham. He first visited me a few... See more

Company replied

Rated 5 out of 5 stars

The engineer William was very good. He came as a follow up after the problem had been diagnosed, but seemingly with incomplete information. Yet was able to find a solution to provide a fix without hav... See more

Company replied


Company details

  1. Appliance Repair Service
  2. also in
  3. Refrigerator Repair Service
  4. Repair Service
  5. Washer and Dryer Repair Service

About Glotech Repairs

Written by the company

About Glotech Repairs

Our Services:

Washing Machine Repairs Tumble Dryer Repairs
Oven Repairs Hob Repairs
Fridge Freezer Repairs Cooker Hood Repairs
Dishwasher Repairs Cooker Repairs
Get A New Repair Quote
Find Out More

Glotech Repairs is a trusted UK brand carrying out thousands of domestic appliance repairs each month. Our accredited engineers offer same-day and next-day services nationwide at competitive prices.

Our Promise To Our Customers and Our Planet

Written by the company

Our commitment
At Glotech Repairs, we’re committed to extending the life of your appliances — reducing waste and helping the planet. Our expert engineers repair washing machines, dishwashers, ovens, and more with fast, reliable service and fixed-price repairs. With same or next-day appointments, we’ll get your appliances running again, saving you money and reducing unnecessary landfill waste.

6-Month Guarantee on All Repairs

Peace Of Mind - Guaranteed

At Glotech Repairs, we stand by the quality of our work. That’s why every repair comes with a 6-month guarantee on the same fault reported as standard — giving you peace of mind at no extra cost. Our expert engineers are here to get your appliances running smoothly again, and if the same fault reoccurs, we’ll fix it free of charge. Fast, reliable, and guaranteed service you can trust.

Contact info

Need Fast, Reliable Appliance Repairs?

Expert appliance repairs across the UK. Book your engineer today!

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(9,598)

2,167 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Very helpful and chatty ,

He explained how he would do the repair .

He had a lot of experience in fixing ovens so I felt assured the repair should last a few years which is good when you have a family to cook for and the oven is used all the time .

September 15, 2026
Unprompted review
Glotech Repairs logo

Reply from Glotech Repairs

Hi Lisa,

Thank you for sharing your positive experience with our expert repair service! It's great to hear that you felt reassured throughout the process, and your oven was repaired successfully.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Was visited for a dishwasher repair the…

Was visited for a dishwasher repair the engineer James was very knowledgeable and able to explain the issue without throwing in tech and jargon. Very polite and professional would recommend

September 14, 2026
Unprompted review
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Reply from Glotech Repairs

Hi Lisa,

We're happy to hear your dishwasher is back up and running after James' quick and knowledgeable repair advice! Thank you for recommending us for professional repairs.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Very pleased with the work done by…

Very pleased with the work done by James to fix our Miele washing machine. Unfortunately he had to come out twice as Miele had sent the wrong parts, poor guy had to travel from Cannock to Leicestershire twice which was a long trek for him.
As regards Glotech, we didn’t have to wait long for appointments and communication was good. Very pleased with the overall service.

September 14, 2026
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Reply from Glotech Repairs

Hi Sue,

Thank you for sharing your positive experience with James' resilient and dedicated work, it's so great to hear how efficient he was during your Miele washing machine repair in Leicestershire!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

William was brilliant

William was brilliant. He fixed the dishwasher quickly and efficiently and gave great advice for maintaining it. Woking area

September 14, 2026
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Reply from Glotech Repairs

Hi Rebecca,

Thanks so much for leaving a 5-star review of William's quick and efficient repair work in Woking!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Dishwasher repair

William, Farnham area, was friendly, informative and having identified the problem with my dishwasher effectively repaired the machine

September 14, 2026
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Reply from Glotech Repairs

Hi Vernon,

We're happy to hear your dishwasher was repaired in a quick and efficient manner by our trusted engineer, William! Thank you for choosing us for your repair in Farnham.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

William of GloTech revived our dead…

William of GloTech revived our dead fridge here in Farnham in less than 15 minutes after we had had melting food for a week. Experience counts! He was most engaging and, more important, effective. We are delighted with GloTech’s service.

September 14, 2026
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Reply from Glotech Repairs

Hello,

Thank you for leaving such a gleaming review of William's thorough and efficient service in Farnham! It's great to hear he got your fridge fixed in such a short amount of time.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

William arrived on time and was…

William arrived on time and was thorough in examining our American fridge/freezer. He was honest and explained thoroughly what the problem was. I am in the church crookham area. Many thanks for your help!

September 14, 2026
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Reply from Glotech Repairs

Hi Tina,

Thank you for sharing your positive experience with William's honest advice and thorough examination of your fridge freezer! Thank you for choosing Glotech for repairs in the Church Crookham area.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Alex was great and managed to fix the…

Alex was great and managed to fix the problem quickly with our washing machine. 100% recommend (Bristol)

September 11, 2026
Unprompted review
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Reply from Glotech Repairs

Hi Selena,

Thank you for recommending us for repairs in Bristol, it's lovely to hear Alex left a positive impression after your washing machine repair.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

William was very professional

William was very professional, very polite and friendly would highly recommend we are from the Byfleet Surrey area

September 11, 2026
Unprompted review
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Reply from Glotech Repairs

Hi Brian,

It's lovely to hear you would recommend us in the Byfleet area, thank you for complimenting William's professional and friendly repair work!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Ice Maker Replacement - Excellent Service

The engineer, William, came out to Woking to investigate the problem and came back to fit the new Ice Maker. Excellent and speedy service. Steve

September 10, 2026
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Reply from Glotech Repairs

Hi Steve,

It's fantastic to hear your ice maker is back up and running after William's quick and efficient service in Woking. Thank you for taking the time to leave a 5-star review!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Oven repair

Oven repair requested in Woking. William sorted quickly

September 10, 2026
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Reply from Glotech Repairs

Hi Ben,

Thank you for leaving a 5-star review of William's quick repair work in Woking!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Excellent service from William in the…

Excellent service from William in the Woking area. He was very knowledgeable, took the time to explain the issue with my dishwasher/electrics and provided helpful advice throughout. Friendly, professional, and highly appreciated. Thank you for your help!

September 10, 2026
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Reply from Glotech Repairs

Hi Sarah,

Thank you for sharing your great experience with William's knowledgeable advice and professional repair work in Woking. We'll be sure to pass your kind comments on to him and the rest of our committed team!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Highly recommended

I would highly recommend Glotech, and specifically William. He was friendly, professional, and definitely knew all about Samsung fridge/freezers! Not only did he explain (and show me) what the fault was and what needed to be replaced, he also provided clear guidance (as well as useful tips). He called 20 minutes before he arrived, which was very helpful. On top of that, the part arrived within a week when it could have taken a month. I called the company to arrange another appointment and they were able to send William back two days later. The same friendly and professional service was given. We now have a working fridge! Fantastic service and I will recommend to friends around Godalming. Thanks!

September 10, 2026
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Reply from Glotech Repairs

Hi Rosalind,

Thank you for leaving such a gleaming review of our overall smooth repair service! We pride ourselves on clear communication, thorough diagnosis, and expert advice, so it's fantastic to hear that William represented this perfectly during your repair in Godalming.
We will be sure to pass your kind feedback on to William and the rest of our committed team - thank you again!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

William turned up on time

William turned up on time, was polite and proficient and solved the problem.

September 10, 2026
Unprompted review
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Reply from Glotech Repairs

Hi David,

Thanks so much for sharing a 5-star review of William's polite and effective repair work!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Fast, Effective and professional.

Unfortunately the original booking was postponed but communication on the issue was efficient.
The engineer arrived on time and forewarned us of his arrival.
Jake was pleasant, knowledgeable and efficient. He identified the issue and solved the problem within an hour.
Everything you would want from a visiting contractor.
Will use again if required.

September 9, 2026
Unprompted review
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Reply from Glotech Repairs

Hi Brian,

We appreciate your kind feedback regarding our clear communication and effective repair work! We're happy to hear your machine is back up and running after Jake's knowledgeable advice.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Excellent service

Excellent service. Very prompt and efficient.

September 10, 2026
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Reply from Glotech Repairs

Hi Clare,

Thanks so much for taking the time to leave a positive review of our overall prompt and efficient service.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

William was prompt and very helpful and…

William was prompt and very helpful and we now have a fully functional fridge freezer again which is fantastic
Thank you

September 9, 2026
Glotech Repairs logo

Reply from Glotech Repairs

Hi Ed,

Thank you for sharing a 5-star review of William's prompt and helpful repair work! It's great to hear your fridge freezer repair went ahead successfully - don't hesitate to reach out to us again in the future!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

We contacted Glotech to repair our Dishwasher

We contacted Glotech to repair an issue with our Dishwasher. They were prompt in replying and stood by the quoted figure.
The Engineer, William Strudwick, called ahead to confirm he would be at our home in 20 mins and then did a thorough check of the problem. He got it fixed for us and was a pleasure to have working at our home.
An all round very good service from Glotech and William.

September 9, 2026
Unprompted review
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Reply from Glotech Repairs

Hi Mick,

Thank you for sharing your positive experience with our overall smooth repair service! It's fantastic to hear how pleased you are with William's prompt call-out and thorough work.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

5 stars isn’t enough should be 10!

From booking a repair to arrival of engineer I was kept informed of time lines. Unfortunately my dishwasher couldn’t be fixed economically but glotech offer a sales and fitting service. New dishwasher ordered and fitting arranged which will be in 3 days time. To say I’m happy with the service is an understatement it was absolutely fantastic . Highly recommend !

September 9, 2026
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Reply from Glotech Repairs

Hi Andy,

Thank you for taking the time to leave a 5-star review of our smooth service! Although your dishwasher was deemed uneconomical to repair, we are happy to hear that our engineer and sales team were able to help you further with a new machine and kept the process seamless.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Great appliance service covering the Alton area

Great appliance service in Alton.

Glotech support the Alton area.

William, their technician, was punctual, informative and just cracked on with resolving my freezer issue. I would definitely request this guy back.

Hard working and also left my freezer area clean and tidy. Nice job!

September 9, 2026
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Reply from Glotech Repairs

Hi Richard,

Thank you for sharing a 5-star review of William's punctual and informative service in Alton. We're happy to hear your freezer repair went ahead smoothly!

Kind regards,
Glotech Repairs

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