Incredible service. Ordered two sets of lights, one on back order to be dispatched 8th December. Whole order ended up being dispatched earlier than advised which was a welcome surprise, but when the o... See more
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'The one, the only' & 'original' GLOW COMPANY - Often copied, never bettered. The Glow Company (est. 2002) are dedicated in offering innovative, practical & fun products that glow, flash, shine or glow in the dark coupled with great service. We aim to constantly provide new products based on various forms of current & new technology including chemicaluminescence, photoluminescence, & electroluminescence. We offer a widening range of glow products to members of the public & also wholesale glow novelties to the events, fundraising & party markets. Our customers include Warner Brothers 'Charlie & the Chocolate Factory', BBC, ITV, Hatrick Productions, Endemol (Big Brother etc) Universities, Schools & PTA's to name a few.
Unit 3 Faraday Close, DN11 8RU, Doncaster, United Kingdom
Replied to 82% of negative reviews
Typically replies within 24 hours
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All went well with delivery unfortunately they were purchased as a glow to my gas fire coals but the set was too big for the area we had to cover.
Super company to deal with. Extremely competitive pricing. The gorgeous cat lamp was much cheaper than other retailer and delivered super quick. Couldn’t fault the experience definitely on my shortlist of favourite online shops
Ordered two fire glow bulbs, arrived promptly, but one was faulty, after an Email, the replacement arrived the next day, very good service, thank you.
Great product, good comms and delivered promptly. Easy, as it should be. Definitely recommended.
Absolutely brilliant my gas fire has been condemned I don't need it luckily but it looked dark and cold l bought the flickering lights from glow company despatched the same day thank you to royal mail delivered next now I have a warm looking fire the service l received was brilliant thank you
Ordered the rainbow wax burner and a candle. They were well packed and protected. The updates were regular and the delivery was very quick. I'd definitely use this company again. Thank you.
Great service and well priced products. Light was easy to setup and works well.
Excellent service Excellent quality of products always
Products are competatively priced and work well. There have been no mistakes made with my orders so far. I would recommended purchasing from The Glow Companny.
The homeowners at Hampson Court in Hazel Grove, Stockport in late 2022 decided that they needed to install 2 solar lighting columns to supplement the lighting in the car park. We choose The Glow Company and our House Manager purchased 2 units. In March 2024 one unit failed and was replaced. The other unit failed at the end of 2025 and so far we have been unable to get an offer of repair from either The Glow Company or the manufacturer. If you are looking for a long tern lighting solution, The Glow Company may not be a solution you will want to consider. Buyer beware.
I note the response says that the location is the cause of the failure, interesting both columns are positioned adjacent to trees, bushes and a fence although I accept one has a deciduous tree behind and one a laurel bush which is trimmed and not overhanging the column.

Reply from The Glow Company
Great product very quick delivery would highly recommend.
Smart Wi-Fi Tunable White Filament LED Bulb
Just as described, works great, fast delivery
great priced solar lights and a good choice at good prices also I have seen lights that I have not seen elsewhere
Glow Candle new as described, well packaged, fast delivery & works well with batteries. Also the choices of timescale the Candle is on/off etc is very useful. Very safe compared to lighted candles.
My cousin is autistic and needed a refund due to faulty sensory items from this website and this company just decided to send them inappropriate, rude and unprofessional messages.
Completely out of order. Be aware to avoid the Glow company at all costs.
Edit:
Yes, this was certainly from glow.co.uk

Reply from The Glow Company
Very fast delivery. Dispatched promptly. Glow sticks worked well. Connectors to make a ball were really useful.
Very happy with lovely coco fairy lights & peach teardrop fairy lights at really decent price point with prompt dispatch & delivety. I'd happily order from Glow Co. again.
I disliked the material. I thought it would have been softer like rubber.
I found this company very easy to deal with. They where very professional and courteous and knowledgeable to my questions.
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