What can I say, shocking experience, 8 business days & item still hasn’t been shipped! Numerous emails unanswered, no reply from direct message queries on their website! Will never use this Company ag... See more
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See what reviewers are saying
Ordered the product and received tracking number promptly, the shipping was quick which I was pleased about as I was really excited to try out this device, I’d seen a Facebook ad so I was a little ske... See more
Received my glow up as a present from a friend, sadly my glow up stopped working after a couple of uses, I contacted the company and they quickly sent me a new one which was delivered in a couple of d... See more
I received my appliance cleaner in the post today! Just tried cleaning my aligners and very impressed with the product - such a clever concept. Will definitely be recommending it to my patients 😀 xx
Company replied
Company details
Written by the company
Home of The Dental Genie. Cleans: Invisalign, Retainers, Night Guards, Sports Gum Shields and more.
Contact info
25 Aldershaws, B90 1SQ, Solihull, United Kingdom
- info@glowupdental.co.uk
- glowupdental.co.uk
Hasn’t replied to negative reviews
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Efficient customer service and v…
Efficient customer service and v satisfied with product efficiency so far.
Terrible service
What can I say, shocking experience, 8 business days & item still hasn’t been shipped! Numerous emails unanswered, no reply from direct message queries on their website! Will never use this Company again!
Very satisfied quick delivery easy to…
Very satisfied quick delivery easy to use and cleans my guard perfectly
Excellent customer support
The device is fantastic
The device is fantastic, I had it dince November and working fine, no issues. just bought another one for my mum.
Product is great the communication and…
Product is great the communication and delivery very slow longer than it stated
Company does not reply to emails
Emailed this company to find out how to register guarantee and to find out the grade of stainless steel used in the pod. Not one email has been replied to.
Cleans but doesn't remove stains
Product arrived quickly and cleans retainers very well everytime. However, this appliance does not remove the staining on old retainers, which have continued to get worse (cleaned but very discoloured).
Honest review
I bought this for my son but I also have night retainers so decided to give it a try, my retainers are 2 years old so have some stains even though I clean them in bright shine every 2 days, in all honesty they look no different. My sons retainers are only 1 month old so are still really clean so when I done his they come back up sparkling, I wouldn't recommend these for old retainers but for new ones most definitely
Best way to clean my retainers
Best way to clean my retainers , I should have bought one months ago much better than cleaning tablets . Would highly recommend
I have already bought 4 devices for me…
I have already bought 4 devices for me and family. We are using them daily and we are all delighted. Easy to use, clean aligners in no time. Excellent addition to my daily dental care.

Reply from Glow Up Dental
Very impressed
I am amazed with the quality of the product. Also the speedy delivery. I would always recommend
Brilliant product
Received my glow up as a present from a friend, sadly my glow up stopped working after a couple of uses, I contacted the company and they quickly sent me a new one which was delivered in a couple of days, brilliant customer service! I love my glow up and it leaves my Invisalign retainers glowing! Thank you!
Quick delivery of this easy to use product. Great results!
I am very happy with the product. Quick delivery. I have used it once so far and it did an amazing job restoring my retainers to 'clear'. Very happy that this product will help me keep them in good condition. Easy to use and clear instructions.
Makes old retainers into new
My husband has had his retainers for 5 years and the plastic had became cloudy, a few times in the Glow Up and they are back to looking brand new.
The device is much noisier than…
The device is much noisier than expected and it just does not clean as well as the company advertises.
Ordered the product and received…
Ordered the product and received tracking number promptly, the shipping was quick which I was pleased about as I was really excited to try out this device, I’d seen a Facebook ad so I was a little skeptic about it at first. But the dental genie works wonders on my retainers that I wear every night. I pop them in once every other day on the 5 minute cleaning cycle which keeps them fresh and odour free! Great bit of kit I would highly recommend!
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