Very pleasant and helpful receptionist. Engineer arrived at agreed time and offered some helpful advice. He worked tidily and left no mess. He left information about his testing results and an invoice... See more
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Review summary
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Reviews shaping this summary
Excellent service. Quick to respond to call and same day emergency call out. Engineer very courteous and kept work space tidy. Cleaned up afterwards. Job took in total nearly five hours... cost very... See more
I've used this company for a many years for various boiler related jobs and new radiators. Very efficient and would highly recommend. They turn up when they say, get the job done well and are clean an... See more
Alex is always friendly, efficient and very helpful. This time he pointed out that I needed more access to the gas meter than the kitchen fitters had allowed me, and marked out what more needed to b... See more
Company details
- Gas Engineer
- Gas Installation Service
- Heating Contractor
- Boiler and Heating Service
- Plumber
- Radiator Repair Service
Written by the company
Glowzone Sussex Ltd is the premier, independent gas, heating and plumbing business in the city of Brighton. As the first heating company in Brighton to offer same-day response times to boiler breakdowns, we have paved the way in rapid response. It is this revolutionary service that has earned us an enviable reputation for being a reliable and reputable company. Our team of engineers have over 70 years experience at Glowzone Sussex Ltd alone, working on the diverse range of boilers. We offer a unique level in quality of service, achieved through considerable investment in our systems and dedicated staff. As well as offering annual gas safety inspections and boiler services at competitive prices, we are Platinum Accredited Installers of Worcester Bosch, and are able to offer comprehensive warranties of up to 12 years on our quality boiler installations and provide free, professional no-obligation quotations upon request. To help spread the cost on a new boiler we can offer 0% interest free credit over two years with Novuna Finance. To find out what other options are available, please visit our website for more details: www.office@glowzone.co.uk
Contact info
64 Beaconsfield Road, BN1 4QJ, Brighton, United Kingdom
- 01273 500555
- office@glowzone.co.uk
- www.glowzone.co.uk
4.9
Excellent
562 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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work was carried out in a helpful and…
work was carried out in a helpful and informed way
May 21, 2026
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Onetime polite and respectful of my…
Onetime polite and respectful of my wishes in terms of removing shoes before entering. Also answered all my questions well.
May 22, 2026
Great service
May 13, 2026
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This is the second time I’ve used…
This is the second time I’ve used Glowzone and have found them to be excellent on both occasions. They turned up when they say they would and all the engineers have been knowledgeable and friendly, and sorted out the problems. Will definitely use them again.
May 20, 2026
Excellent service as always
Excellent service as always . I’ve been using them for 25 years .
May 15, 2026
Service and skill
Very responsive when I requested an appointment. Arrived bang on time, then sorted out all the plumbing problems in my home within an hour. Glowzone combine technical skill and a service ethos - a winning combination.
May 13, 2026
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The service I received from Glowzone…
The service I received from Glowzone was excellent, as always.
May 7, 2026
As usual I waspleasdfby the service…
As usual I waspleasdfby the service provided and also the punctuality
April 29, 2026
reliable and professional
reliable, expert knowledge, did a great job - I've used Glowzone for years, office support is great too - very responsive.
May 5, 2026
Unprompted review
New boiler fitted - Excellent service
Incredibly hardworking, knowledgeable, respectful, clean and friendly engineers who installed our new boiler. The service and follow-up have been outstanding.
April 10, 2026
Unprompted review
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Prompt responses when contacted and the…
Prompt responses when contacted and the guys who came to do the service were fantastic. Super friendly and respectful, a real pleasure to deal with.
April 22, 2026
Always on time and gets the job done…
Always on time and gets the job done with no fuss
April 22, 2026
All dealt with with efficiency 😊
April 13, 2026
Excellent service
April 16, 2026
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No hot water
No hot water but Jez came round the same morning and sorted it out. Visitors due the following day so grateful for prompt efficient repair.
April 15, 2026
Always helpful and friendly
Always helpful and friendly. Good value local professionals whom I always reach to with any gas or plumbing problems.
April 1, 2026
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