GlowZone Sussex Ltd Reviews 

575
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and engineers for being exceptionally helpful, polite, and respectful during every single service visit. People consistently note that technicians arrive promptly on schedule, work with great efficiency, and always leave the workspace spotless and tidy. Some customers also mentioned that they have happily relied on these expert plumbing and heating services successfully for many years. Reviewers consistently highlight the rapid response times, clear expert advice, and smooth office communication when booking urgent appointments or maintenance repairs. Consumers appreciate the professional dedication and thorough explanations provided by everyone involved in managing their home systems.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt responses and efficient problem... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally efficient,... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleasant and helpful receptionist. Engineer arrived at agreed time and offered some helpful advice. He worked tidily and left no mess. He left information about his testing results and an invoice... See more

Rated 5 out of 5 stars

Excellent service. Quick to respond to call and same day emergency call out. Engineer very courteous and kept work space tidy. Cleaned up afterwards. Job took in total nearly five hours... cost very... See more

Rated 5 out of 5 stars

I've used this company for a many years for various boiler related jobs and new radiators. Very efficient and would highly recommend. They turn up when they say, get the job done well and are clean an... See more

Rated 5 out of 5 stars

Alex is always friendly, efficient and very helpful. This time he pointed out that I needed more access to the gas meter than the kitchen fitters had allowed me, and marked out what more needed to b... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service
  3. Heating Contractor
  4. Boiler and Heating Service
  5. Plumber
  6. Radiator Repair Service

Written by the company

Glowzone Sussex Ltd is the premier, independent gas, heating and plumbing business in the city of Brighton. As the first heating company in Brighton to offer same-day response times to boiler breakdowns, we have paved the way in rapid response. It is this revolutionary service that has earned us an enviable reputation for being a reliable and reputable company. Our team of engineers have over 70 years experience at Glowzone Sussex Ltd alone, working on the diverse range of boilers. We offer a unique level in quality of service, achieved through considerable investment in our systems and dedicated staff. As well as offering annual gas safety inspections and boiler services at competitive prices, we are Platinum Accredited Installers of Worcester Bosch, and are able to offer comprehensive warranties of up to 12 years on our quality boiler installations and provide free, professional no-obligation quotations upon request. To help spread the cost on a new boiler we can offer 0% interest free credit over two years with Novuna Finance. To find out what other options are available, please visit our website for more details: www.office@glowzone.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

575 reviews

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4.9

All reviews

(575)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good

The engineer is very polite then straight to check our boiler, he works very efficiently. I am happy with the service.

September 24, 2025
Rated 5 out of 5 stars

Boiler service

I've used Glowzone for boiler services for years. They are always thorough, friendly, reliable and helpful.

September 24, 2025
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Rated 5 out of 5 stars

I have several Buy To Let properties…

I have several Buy To Let properties all over Sussex, but only one in the Brighton area and these guys will recommend to me a few years ago and I’ve been servicing my boiler and providing gas safety certificates. Very easy people to book appointments with, always visit on time and represent a fair price in comparison to other plumbing firms I use around the County.

September 16, 2025
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Rated 5 out of 5 stars

Excellent service

Excellent service. Quick to respond to call and same day emergency call out. Engineer very courteous and kept work space tidy. Cleaned up afterwards. Job took in total nearly five hours... cost very reasonable. Would highly recommend and most certainly will use again if needed. S. Jenner

September 4, 2025
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Rated 5 out of 5 stars

GowZone is highly recommend

We have been using GlowZone for 15 years, they are always friendly and professional and go the extra mile when required. I highly recommend them.

September 11, 2025
Rated 5 out of 5 stars

Alex

Alex is always friendly, efficient and very helpful. This time he pointed out that I needed more access to the gas meter than the kitchen fitters had allowed me, and marked out what more needed to be cut away.
They came back today and have cut a bigger hole, according to Alex's instructions.

September 3, 2025
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Rated 5 out of 5 stars

Great Company

Glowzone have given me an excellent service over many years, looking after my rental property with boiler services and landlord certificates.

August 22, 2025

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