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Rated 5 out of 5 stars

I have ordered from Gmoto several times, and I have been satisfied every time. The ordering process is simple and clear, and the products always match the descriptions. Shipping was fast, and the... See more

Rated 1 out of 5 stars

Very poor customer service. I still have not received any reply or refund regarding my order. The company entered the wrong phone number in my order despite me informing them about the mistak... See more

Company replied

Rated 5 out of 5 stars

Very serious company advertising well-known brand names at the best price! Honestly. Packaging is flawless and everything arrived faster than the pre-established deadline/ ETA. Everything arrived inta... See more

Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Gmoto motorcycle shop offers over 2 million products: parts, accessories, helmets, clothing, and more. Every day, we help motorcyclists choose components for repairs, service, and tuning. Through our collaboration with top brands and budget-friendly suppliers, we enable every customer to pursue their passion. We are Gmoto – for motorcyclists.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Reliable webshop with fast delivery

I have ordered from Gmoto several times, and I have been satisfied every time. The ordering process is simple and clear, and the products always match the descriptions.

Shipping was fast, and the items arrived well-packaged and in perfect condition. I also appreciate the wide selection of products, which makes it easy to find exactly what I need. The prices are competitive as well.

Overall, Gmoto is a reliable online store, and I would definitely recommend it.

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers, Their site is filled with false advertisements. If you want to buy mirrors for example, the picture will show 2 and the detail description will not say its only 1 mirror. It wont even say if its left or right.

April 7, 2026
Unprompted review
Gmoto logo

Reply from Gmoto

I apologize for this situation. If you're unsure whether the offer applies to one or two pieces, please contact sklep@gmoto.pl, and we'll provide all the necessary answers and thoroughly review the product for you. If you ordered a left and right set and received only one piece, please contact us at reviews@gmoto.com and we'll find a solution, or you can return it.

Bartosz

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Rated 1 out of 5 stars

Very low quality parts

Very low quality parts. The parts are deformed and do not fit the type of motorcycle that the seller offers. I strongly do not recommend.

March 31, 2026
Unprompted review
Gmoto logo

Reply from Gmoto

I'm sorry you received a low-quality product. It's easy to make a complaint about such a product. Please contact me with your order number at reviews@gmoto.com

Bartosz

Rated 1 out of 5 stars

Wrong items and bad support

DO NOT ORDER FROM GMOTO
I ordered some jets for my carburettors, and for some reason, two out of six where a completely diffent size and type than what i ordered....
This isnt the first time they messed up an order as last time they did the same thing.
Support has been very unhelpful and only offer to refund half even its their fault They dont cover return costs and shipping them back costs almost as much as the items themselves.
Do not reccommend buying anything form them

March 16, 2026
Unprompted review
Gmoto logo

Reply from Gmoto

I'm sorry about this situation. In this situation, you are entitled to a free return and a full refund if the solution offered by the complaints department does not meet your expectations. Please contact reviews@gmoto.com with your order number, and I will try to resolve the situation.

Bartosz

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Rated 4 out of 5 stars

Change picture

All great, exept stearing bearings did not match picture - only bearigs, not nuts included, as expected. Please change the picture

April 5, 2026
Unprompted review
Gmoto logo

Reply from Gmoto

Thank you for your feedback and all your comments. This information will be forwarded to the appropriate department within the company.

Bartosz

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Rated 2 out of 5 stars

They sent me the wrong item then…

They posted me the wrong item then charged me €14.99 to return it to them even though they said I would get a refund including postage

March 1, 2026
Unprompted review
Gmoto logo

Reply from Gmoto

I'm sorry. You should receive a full refund. Contact reviews@gmoto.com with your order number. I'll investigate this urgently.

Bartosz

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