GMRgold & Bullion Box Subscriptions Reviews 

782
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

HORRIBLE!! Caveat Emptor!! Let the BUYER BEWARE!! Placed an order on 10/27. Was told the order would ship within 14 business days. After waiting for over a month with no resolution (despite my sending... See more

Company replied

Rated 3 out of 5 stars

Did the $49.99 bullion box, paid up front to recieve the greatest value. I immediately wish i spent the $600+ dollars (including over $100 in shipping) on silver right now as opposed to over next 12 m... See more

Rated 5 out of 5 stars

I'm happy to have connected with GMRgold. I started with the bullion box and then quickly made a connection with the GMRgold folks too. They're not pushy and work within your comfort zone. Being a new... See more

Rated 5 out of 5 stars

The mutiny metals I bought here were fairly priced, packaged well, and shipped normally. The product is triple 9 precious metals and beautiful. Company web page is easy to use. What’s diffe... See more

Company details

  1. Gold and Silver Trading Company
  2. Financial Consultant

Written by the company

GMRgold is a precious metals investing firm specializing in gold, silver, platinum, rare coins, numismatics and custom minting.


Contact info

3.3

Average

TrustScore 3.5 out of 5

782 reviews

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No recent history of asking for reviews

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3.3

All reviews

(782)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an excellent experience with GMR…

I had an excellent experience with GMR Gold! They offer outstanding services with gold, silver, and IRAs. I recently had some account issues, but the accounting and billing department went above and beyond to help me. Destiny was incredibly professional, attentive, and efficient in resolving my concerns. She ensured everything was handled smoothly and kept me informed every step of the way. If you’re looking for a reliable company with a top-notch team, I highly recommend GMR Gold!

November 1, 2024
Unprompted review
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Rated 5 out of 5 stars

My experience with GMR has been…

My experience with GMR has been wonderful. They have provided great costumer service consistently and have a very knowledgeable staff. Destiny was a pleasure with speak with and able to assist me in getting the status of my most recent orders. I would highly recommend anyone looking to purchase sliver and/or gold to heavily consider GMR!

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Rob did an amazing job with his recommendation and filling my investment needs. And extremely fast shipping. Looking forward to working with Rob and GMR Gold going forward. Highly recommended!!

November 4, 2024
Unprompted review
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Rated 1 out of 5 stars

Horrible would not recommend it's been…

Horrible would not recommend it's been almost a month still haven't received my box zero customer service the email says they will respond back to me within 24 hours and it's going on two weeks now and no reply honestly probably the worst choice to order from

October 15, 2024
Unprompted review
Rated 3 out of 5 stars

Ordered 250 dollar monthly subscription…

Ran into a couple of issues but they are making it right. Verru slow to process i got charged for Nov no box Dec get charged again and still no box for November I am out 500 dollars and I get told they will look in to it. I know if I was a month late on my mortgage the bank wouldn't care what excuse i had I think I am better off ordering from JP bulion or APMEX as the deliver in a timely manner and haven't rolled out excuses. Update received Nov box towards the end of dec was told it takes 3 weeks for the product and 3 days after that didn't get an info card and was worth about 200 if that on a 250 box.

September 21, 2024
Unprompted review
Rated 1 out of 5 stars

No customer service, poor value, bad politics

I started this box earlier this year. It was ok at the start. After a while the quality became les and less. Customer service is non existent. I’ve written to several people there and no response for almost six months. The last box I got had a total metal value of $120 +/- when the box cost me $250. No explanation, just silence. They also sent me the butt ugly trump coin which no one asked for or wanted.

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

The gift that keeps on giving!!

The gift that keeps on giving! A unique gift idea for the person who has everything or for an investment for your children or grandchildren. I like that it's optional to subscribe, and you can make a one-time purchase!

November 7, 2023
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Rated 1 out of 5 stars

purchased a Trump Coin October 27 for…

I purchased a Trump Coin October 27 for my birthday that the website said was in stock after several emails and phone calls today December 14 I finally a got email saying it was shipped. After all the aggravation over the last few months that was my first and last purchase from GMR. It's not about the money it's about getting what you pay for. I just hope at this moment in time it's exactly as the picture and not a fake

October 27, 2023
Unprompted review
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Reply from GMRgold & Bullion Box Subscriptions

The Trump Mugshot Coin campaign was an incredible success beyond expectations. The number of orders overwhelmed the system set in place to facilitate production and delivery. Every effort to notify the purchasers through mass emails and phone calls of the delays and cheerfully offered refunds to anyone who wished. At end of business today the total of the shipping will be at 85% and the final 15% next week. We apologize again, for the inconvenience as we underestimated how many fellow Patriots there are in this country. Doug Pullen - President/CEO, GMR Gold

Rated 1 out of 5 stars

Buyer beware this Was my 1st purchase…

Buyer beware this Was my 1st purchase of silver but gmr gold ruined it for me. The customer service wasn’t any help sent a couple of Emails asking about my order and never got a answer so I made a call to them only to have them return my call 9 days later and told me they don’t have any info for me on my order other then it was next to be shipped out. Well there web site said in stock ready to ship in 10-15 days, nope it was only after 30 days I made the call and they told me, now to find out that after the call back was made to me 9 days later they cancel my order and refunded me but never notified me any of it buyer beware

October 27, 2023
Unprompted review
GMRgold & Bullion Box Subscriptions logo

Reply from GMRgold & Bullion Box Subscriptions

The Trump Mugshot Coin campaign was an incredible success beyond expectations. The number of orders overwhelmed the system set in place to facilitate production and delivery. Every effort to notify the purchasers through mass emails and phone calls of the delays and cheerfully offered refunds to anyone who wished. At end of business today the total of the shipping will be at 85% and the final 15% next week. We apologize again, for the inconvenience as we underestimated how many fellow Patriots there are in this country. Doug Pullen - President/CEO, GMR Gold

Rated 5 out of 5 stars

Great place to work with.

The staff at GMR are very knowledgable and friendly. They are always willing to help. Stacey has been particularly helpful with starting my gold piece collection. I highly recommend GMR Gold for you metal purchases.

December 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Invest with GMR Gold!

GMR is always making sure that I am taken care of. They call me to confirm every order and always want to make sure I am getting the best deal I can get with my investment. Thank you GMR.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Top notch service

I started small with 1oz silver bars. After I got set up with Tom on the sales team they have learned what I'm into and help me get into new investments. I have never been disappointed with a purchase. I always look forward to the next one and plan to keep getting new items in the future and always recommend them.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Stacey took great care of me!

Stacey at GMR Gold took great care of me when I was trying to find the perfect gold coin to start a gold collection for my daughter! A lot of care was taken to help me find just the right one. I sincerely appreciate the pictures and information sent as well as the follow up phone calls and emails. I would highly recommend GMR!

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

My experience with GMR Gold has been…

My experience with GMR Gold has been superior and with great integrity and extremely competitive pricing. Communication has been great, they usually get back to you in the same day. They have a wide variety of inventory to meet any of your needs. I appreciate the staff and what they have helped me out with in the past and present. I would definitely recommend them. Rich G

December 11, 2023
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Rated 1 out of 5 stars

Purchased a silver Trump Mugshot coin…

Purchased a silver Trump Mugshot coin on 10/28/2023. Never heard anything until I got an email in 11/10/2023 asking me to review my purchase, which I had not received. It is now 12/13/2023 and I have not heard a word from them. Not an apology. Nothing about it being delayed. Nothing. As of today it still shows in stock on their website but I can assure you, they are not in stock. Beware of this fraudulent company.

October 28, 2023
Unprompted review
GMRgold & Bullion Box Subscriptions logo

Reply from GMRgold & Bullion Box Subscriptions

The Trump Mugshot Project produced a volume of orders that overwhelmed the entire system set in place. GMR Gold sent multiple mass emails advising of the delay to the tremendous amount of orders that are still being placed. All of the orders will be fulfilled and new orders back on schedule within the next 4-5 business days. We apologize for the inconvenience and will happily refund any orders that clients request.

Rated 1 out of 5 stars

Buyer Beware

purchased trump mugshot coin on 10/27 and as of 12/12/23 have not received item despite the item showing in stock. The only update received from GMR is "Each coin is hand-poured and made-to-order by an artisan silversmith, which has caused a delay in shipment beyond our normal 15 business days. Oh and the emails asking to leave a reviews on items i have yet to receive. No product updates, bad customer service, zero star company...buyers beware before padding the pockets of a company that doesn't deliver. Oh and Website is showing in stock. ***update - after review posted, I was contacted by the president of GMR. He said shipment was coming in & my coin would be out the next week. I received the coin on 12/18 as he said. I get these are hand poured artesian coins, but if I didn't tell you it was a Trump coin not sure you would be able to determine is was by how it came out, but end of the day silver is silver & coin was finally delivered.

October 25, 2023
Unprompted review
GMRgold & Bullion Box Subscriptions logo

Reply from GMRgold & Bullion Box Subscriptions

The Trump Mugshot Project produced a volume of orders that overwhelmed the entire system set in place. GMR Gold sent multiple mass emails advising of the delay to the tremendous amount of orders that are still being placed. All of the orders will be fulfilled and new orders back on schedule within the next 4-5 business days. We apologize for the inconvenience and will happily refund any orders that clients request.

Rated 1 out of 5 stars

Don’t order from GMRgold

I ordered a trump silver coin on Oct 27th 2023. At the time of order the site stated it could take up 15 days for delivery. On Nov 22nd 2023 I received an email from GMR that stated (due to overwhelming demand we are experiencing some shipping delays. Our Trump coins are hand-stamped and produced in the USA! We value your business and will get your order to you as soon as possible.) Today is Dec 12th 2023 and besides email excuses and a phone call where the Customer service person stated that since DC Drano did a special the orders were a lot more than they expected. I have still not received my 1oz coin that was over priced to start with. The value of 1 ounce coin is around $26 and the coin cost $45. I explained this to customer service agent when he tried to sell me more of the same coins right after I had just complained about not getting my initial order????? No coin, no offer to return my money! Go somewhere else for you precious metals.

December 12, 2023
Unprompted review
GMRgold & Bullion Box Subscriptions logo

Reply from GMRgold & Bullion Box Subscriptions

The Trump Mugshot Project produced a volume of orders that overwhelmed the entire system set in place. GMR Gold sent multiple mass emails advising of the delay to the tremendous amount of orders that are still being placed. All of the orders will be fulfilled and new orders back on schedule within the next 4-5 business days. We apologize for the inconvenience and will happily refund any orders that clients request.

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