Gnagerbutikken Reviews 74

TrustScore 4.5 out of 5

4.5

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4.5

Excellent

TrustScore 4.5 out of 5

74 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Catch mice in a kind way

Catch mice in a kind way
I had the product after few days. It works. The mice went straight in and was not hurt.

December 6, 2025
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Reply from Gnagerbutikken

Takk for hyggelig tilbakemelding 🐰🐹

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Rated 1 out of 5 stars

Bad customer service

One of the items were broken when I received it. I contacted customer service the day after I got the package and they said I should have reported the issue to the postal service within 4 hours after receiving the package. The package itself was not damaged, just the item inside the box. It was also poorly packaged. No protection inside the box.
I told customer service that I didn’t contact the postal service and asked them how I could have known that I had to make my complaint to another company. I never heard back from them again.
I would not recommend this shop

December 19, 2023
Rated 5 out of 5 stars

Great experience

Great experience. Fantastic customer service. Fast delivery. No negative comments from me.

March 24, 2023
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Reply from Gnagerbutikken

Tusen takk for hyggelig tilbakemelding.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good communication about the updates on my order and delivery.

September 7, 2022
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Reply from Gnagerbutikken

Tusen takk for hyggelig tilbakemelding.

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