Go Smart Repair Reviews 

1,871
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and technicians for being exceptionally polite, punctual, and extremely professional when visiting homes for repairs. Many reviewers highlight the friendly and helpful attitude of the team, making every interaction pleasant and reassuring. People consistently note that the repair work on alloy wheels and car bodies is completed to a flawless standard. Consumers also appreciate the highly convenient mobile service, noting that technicians provide clear communication and keep them fully updated. Reviewers strongly recommend these reliable services to anyone looking for top quality results and smooth experiences.

What people talk about most

Staff

Consumers find staff to be positive, professional, and exceptionally helpful during car repair appointments.... See more

Service

Users describe positive interactions with service, highlighting punctual arrivals, clear communication, and... See more

Quality

People report positive experiences with quality, expressing high satisfaction and appreciation for the... See more

Product

Customers consistently note positive experiences with product, highlighting flawless results and a finish... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional staff and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael communicated his timings in advance, drove really carefully and considerately down our narrow twisty drive, made our wheels look fabulous and then was also a completely lovely bloke. Thanks lo... See more

Rated 5 out of 5 stars

Grant from Smart repair applied some cosmestic paint repairs to remove scratches and a minor indentation on our car doors. After explaining what he would do, Grant did a very professional job and mat... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,871)

442 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

High quality repairs

It was excellent service with Mick today for my car repairs. From start to finish, the service was excellent and highly professional. Mick is clearly very experienced; he was incredibly informative, taking the time to explain the work needed.
The quality of the finish is top-notch, and it’s clear he is diligent and takes pride in his craft. It’s refreshing to find a technician who is both honest and genuinely helpful. If you’re looking for a friendly, reliable expert to look after your vehicle, I can’t recommend Mick highly enough!"

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

My repair by Go- Smart Repairs

After contacting Ethan at GO-Smart Repairs via my insurance company he kept me updated with my scheduled appointment. The day before Rhys (the technician)confirmed the appointment time, & also let me know that he’d be arriving the morning of the repair. The quality of the repair work is first class along with the level of customer care & support. All in all amazing 5 star service all around.

April 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Mikey

Mikey, sent txt day before and actually arrived early. Excellent repair to paintwork extremely pleased with the results and the service provided. Would highly recommend. Many thanks to Micky Ould.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Just want to thank Mick for a great service once again.
Great customer care experience and would highly recommend you.
Thank you

March 24, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Had 3 scuffs and a minor paint job

Had 3 scuffs and a minor paint job, Rhys from Go Smart contacted me the night before my appointment. On the day he came had a look at the repairs and cracked on with them. He was polite,friendly and completed the repairs to point you would not notice them. Great job would recommend them to anyone

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Prompt booking and good communication prior to visit.
Mick was excellent and got the job done with a very pleasant manner.

March 23, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Work

First rate colour match and finish. Technician arrived promptly having rung me before to check the date and time. Clearly an expert car body worker who knew what he was doing.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great

Had insurance cover for damage where someone had opened their door into the rear door and the whole panel needed work. Easy to arrange - notification the day before to confirm ETA. Rhys the technician was great: explained what he was doing and did a first class job. Excellent/ Gwych

March 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

What a lovely guy Grant was

What a lovely guy Grant was. Very pleasant and friendly. Fab communication with regards to organising times of the appointment Am really happy with the work he did to my car. 😊

March 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look